# Bank of Bartlett — user reviews > 19 indexed App Store user reviews of Bank of Bartlett by Bank of Bartlett, rated 4.82/5 from 939 ratings. - Source: https://appshunter.io/ios/app/bank-of-bartlett/id582120856/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-bartlett/id582120856.md - Rating breakdown: 5★ 813 · 4★ 55 · 3★ 11 · 2★ 6 · 1★ 17 ## What do users think of Bank of Bartlett? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 🚀 Fast and responsive app - 💡 Useful features like bill pay and mobile deposits **Cons** - 🐛 Frequent login issues and app crashes - ⏱️ Slow performance when managing accounts - 🔍 Unreliable mobile deposit feature **Commonly reported bugs** - Login failures and security question issues - Mobile deposit problems with check orientation - Network connectivity errors when opening the app **Most requested features** - Improve mobile deposit functionality - Enhance app stability and reliability - Provide better customer support options ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible *2023-11-05, version 23.1.70* The system always down so I can’t check my bank information through the app. I cashed my check on payday and was broke the whole weekend because they took forever to deposit it. They don’t have 24 bank help like first horizon or other banks. The app has you sign into your account and then type your password again just to use zelle. If IM signed in already why do I have to sign in again just to use zelle ### 1/5 — Error message each time I try to open app *2023-03-28, version 22.2.200* Every single time I try to open the app I get an error message, stating that there is no network connectivity. Even when I uninstall and reinstall the app, I continue to get this. I am told by the bank that the app itself is not missed functioning that it must be my phone. However, this is literally the only app on my phone that I’m having any problems with. Frustrating!!! ### 1/5 — Scott *2021-12-14, version 21.2.71* Can’t get new version on my 12.5.5 iPhone How do I get the older version? ### 1/5 — NO LOGIN *2018-10-30, version 18.2.70* After today’s update can not login. ### 1/5 — Login failures *2014-12-17, version 4.6.37* It is similar to the websites problem. Every time I go to login on the app it ask me security questions that I never picked and never lets me enter my password. The website locks you out of your account whenever you enter your username, security answer, password wrong once. ### 2/5 — Good app overall but unreliable *2025-03-28, version 24.2.50* Randomly logs me out or turns odd face recognition and then doesn’t allow me to get back in for a few hours - really inconvenient when I need my account at that moment! Everything is laid out well but just a hassle ### 2/5 — Remote Deposits *2024-11-07, version 24.1.70* The remote deposit feature for a check on the Bank of Bartlett banking website needs repair. The orientation of the check when you take a photo is not caged to the camera and a person has to rotate the check and move the camera around a lot to frame and take a photo of it because the check is not oriented properly. Hard to describe. ### 2/5 — It's okay *2016-08-24, version 6.0.1716* Mobile deposit works 20% of the time so those of you who work for a living, you'll have to make it to the bank for your deposits. The app works decent enough for something a fourth grader may have coded. ### 3/5 — Good features; buggy app *2025-04-09, version 24.2.50* This app has good features but it routinely freezes on login (it generally takes two attempts to login), it’s also SLOW when trying to your cards off and on. ### 3/5 — It’s good and I love the bank *2019-02-15, version 18.3.70* The only problem that I have is that the app is so bipolar. Most the time I can’t get my mobile deposits to go through it’ll say I haven’t signed the back of that the amount is wrong and I have to go do it over and over. It’s gotten to the point I will have to wait to put money in till I can make it to the bank. It’s really annoying. If they could fix the bugs it’d be great. But till then ehh ## Most praised reviews (9 highest-rated) ### 5/5 — Check photos *2022-06-01, version 21.3.40* It takes multiple tries before photos are acceptable for e-deposit. ### 5/5 — Love banking with Bank of Bartlett *2020-03-20, version 19.3.20* CJackson ### 5/5 — Great Bank *2020-01-10, version 19.2.50* Bank of Bartlett is a Great Bank to do business. Thank you!! ### 5/5 — Great app! *2019-01-29, version 18.3.70* Easy to use, makes banking simple. Great bank! ### 5/5 — Works for me ! *2017-09-21, version 17.2.56* This app is very user friendly and does everything I need. They also had an update recently, which I found more beneficial because you can now see both available and current balances plus more! ### 5/5 — A+ *2014-07-21, version 4.5.177* I've been quite impressed with this app so far. Easy to use and consistently up to date. ### 5/5 — Awesome App *2012-12-17, version 2.4.9* Our Bank of Bartlett App is here! Went right to my online banking under services and enrolled. Was just that simple! You get an immediate text and you download your banking app right to your phone! Your banking will be with you at all times! ### 5/5 — Awesome App *2012-12-17, version 2.4.9* This app is perfect. I need 24/7 access to my money, and now I can access it wherever I am since I always have my iPhone! My favorite part is the bill pay. It saves me so much time and keeps me organized so that I'll never miss a payment! Must have app! The interface is also very sharp! ### 5/5 — Best integrated app *2012-12-17, version 2.4.9* This app is awesome. I love that I can get balance at my finger tips! It is easy to use and has everything I need from my bank. Being able to pay bills from my mobile phone makes this an indispensable app! Thank you Bank of Bartlett! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*