# Bank of Clarke — user reviews > 50 indexed App Store user reviews of Bank of Clarke by Bank of Clarke, rated 4.72/5 from 2,585 ratings. - Source: https://appshunter.io/ios/app/bank-of-clarke/id736270158/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-clarke/id736270158.md - Rating breakdown: 5★ 2,182 · 4★ 191 · 3★ 62 · 2★ 32 · 1★ 75 ## What do users think of Bank of Clarke? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Great banking services - 👍 Friendly staff **Cons** - 🐛 Slow and laggy performance - 🐛 Frequent crashes and errors - 🐛 Compatibility issues - 🐛 Unreliable functionality - 👎 Outdated and poor UI design **Commonly reported bugs** - Login issues and inability to access account - Problems with Zelle and external transfers - Inconsistent app behavior and frequent errors **Most requested features** - Improved transaction history and statements - Ability to transfer money to external accounts - Better mobile check deposit functionality ## Newest reviews (11 of 50) ### 3/5 — Needs more work *2026-07-07, version 26.1.310* Please invest in mobile banking to be like chase, BoA and others for businesses ### 4/5 — Decent for a community bank *2026-06-07, version 26.1.310* The deposit check feature is hard to find now. The bill pay section is easy enough to use, but if you want to check the details of a pending payment, you will need to login to the website. ### 4/5 — App for IPad *2026-05-06, version 26.1.310* This app doesn’t work great with an IPad. I thought it was going to be fixed such that the screen would rotate with the use. Currently, I can only use the app in the “long” direction, watch is not convenient with a keyboard. ### 4/5 — Easy app to use *2025-06-15, version 24.2.310* Easy app to use but wish I can view at least 2 months of transactions without downloading a statement. ### 2/5 — App doesn’t display properly on my iPhone *2025-05-23, version 24.2.310* The new app won’t display properly on my iPhone 13. Everything on the right side is chopped off. No way to even scroll to display the chopped items. The old app was actually better. ### 4/5 — Error Error *2024-03-01, version 23.2.10* The app said Error everytime when I want to see my statement, call local bank and they said use a browser, so what for is the app?? Just for log in and se the ERROR message. ### 4/5 — Great overall! *2023-05-24, version 22.2.200* I just got back with BOC after years of being away due to no Apple Pay. So happy to be back. Great customer service and services. Only thing that drives me NUTS is on the Apple Pay card (the digital picture of the card in the wallet app) the last 4 of the card that is shown on the bottom right overlaps with the line on the bottom. It is a visual design mess up and bothers the living crap out of me. I know it seems small but I have a touch of OCD and it’s driving me crazy. Fix that visual glitch and 5 stars it is!!☺️ PLEASE fix this. ### 1/5 — Unusable *2023-03-02, version 22.2.81* App keeps crashing. ### 2/5 — Poorly developed new app as well *2023-03-02, version 22.2.81* I’m a long-term bank customer and I was really hoping this new app will solve a lot of issues that we had in the old app however none of the functions of the new app work same like the old app. The builder should learn from Bank of America app ### 1/5 — Service charge?? *2022-09-02, version 21.3.40* Why am I getting charged to transfer money from my savings to checking? ### 1/5 — Issue in app with TouchID *2022-05-03, version 21.3.40* The most useful feature of this app aside from basic banking is that you can use Touch ID on iOS to log in, except for some reason the app will seemingly randomly forget that you ticked that option on forcing you to type in your password again every so often. This makes the app effectively useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Functional but limited *2026-07-01, version 26.1.310* While the app gets the job done, the interface is weak. You can only see the last months transactions - or else you have to go download the statement. Much better apps with the other banks we use. ### 1/5 — Terrible App *2026-06-15, version 26.1.310* The new app is terrible. It’s very glitchy and slow. It won’t open with Face ID on several occasions ### 1/5 — App crashes daily *2026-05-27, version 26.1.310* This app is so underdeveloped. It crashes almost every single day. Fails to load fast balances all the time. Always a “technical error” and you should “contact customer service”. Mind you… they close at 5pm with no service available after they close. ### 1/5 — Terrible app *2026-01-30, version 25.1.320* Terrible user experience. Can’t view payments made to mortgage on the app. Can’t copy and paste payment amount. Can’t view more than a few transactions at a time. Just overall horrible. Was there any user testing before this rolled out? ### 1/5 — Very slow app *2025-09-20, version 25.1.320* New rebranded version of the app runs significantly slower than the previous version and has an unfriendly UI. ### 1/5 — Slow, nothing works *2025-09-13, version 25.1.320* When you try to click on Zelle, it takes you to payments. It’s laggy and slow and incorrect. You can’t transfer money to your external bank account. It’s so outdated it’s embarrassing. ### 1/5 — New Update constantly glitching *2025-06-19, version 24.2.310* The app was updated to a new interface to fix bugs and improve mobile banking. This app is now so difficult to use I am considering switching banks. I cannot use most functions without constant error messages. I am frequently unable to log into my account. ### 1/5 — Out of date app *2025-04-22, version 24.2.60* This is the worst banking app to date. Very few actual banking options to choose from compared to other banking apps. The app does not refresh, or even load 90% of the time after banking hours and absolutely zero updates on the weekend. ### 1/5 — Horrible app, worst bank *2023-05-02, version 22.2.200* Horrible banking practices. They will leave you stranded without access to your money in foreign countries even after you approved the charge and say it’s a legitimate hospital charge. ### 1/5 — RARELY WORKS *2023-03-26, version 22.2.200* This app has been spotty for years now. YEARS. Almost never works late at night; always a technical difficulty message… ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-19, version 26.1.310* Great bank. Customer over 20 years ### 5/5 — Long term multiple account client *2026-06-23, version 26.1.310* I’m so glad that we started our relationship with BCC over 34 years ago They are staying ahead of technology and remain customer friendly and that is so important to me. I’m proud to be associated with them ### 5/5 — Grateful *2026-06-09, version 26.1.310* I LOVE BofCC! Very helpful in my banking needs! Kudos to BofCC! ### 5/5 — New app/web site is a downgrade from previous one. *2025-05-17, version 24.2.310* Functionality of new website is a step backwards. Poor decision to move in this direction IMO. ### 5/5 — Love it!! *2025-01-30, version 24.1.70* I love transferring money with ease ### 5/5 — Doesn’t work *2024-07-24, version 24.1.70* Can’t make external transfer. And how do I use Zelle on the app? ### 5/5 — Bank *2024-06-21, version 23.2.10* Love this bank sunnyside an lisa Thayer are amazing! ### 5/5 — Bank *2024-03-05, version 23.2.10* Great banking thanks ### 5/5 — Love bank of Clarke! *2023-02-14, version 22.2.81* Always friendly, prompt and there’s a human to speak with when I have a question! ### 5/5 — Online banking *2020-06-13, version 20.1.20* Love all the products and services --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*