# Bank of Georgia — user reviews > 234 indexed App Store user reviews of Bank of Georgia by Bank of Georgia, rated 4.80/5 from 8,373 ratings. - Source: https://appshunter.io/ios/app/bank-of-georgia/id1159368231/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-georgia/id1159368231.md - Rating breakdown: 5★ 7,516 · 4★ 321 · 3★ 154 · 2★ 104 · 1★ 278 ## What do users think of Bank of Georgia? Overall sentiment: mixed **Pros** - 💻 Convenient mobile banking - 🚀 Fast and responsive app - 💳 Useful banking features - 👍 User-friendly interface - 🧠 Categorized expenses **Cons** - 🐛 Frequent bugs and crashes - 🔌 Slow loading times - 🔀 Unstable app performance - 🔒 Security concerns - 💱 Unfavorable currency conversion rates **Commonly reported bugs** - Crashes during international transfers - Incorrect account balance display - Issues with logged-in devices - Incompatibility with jailbroken devices - Problems with low-speed internet connections **Most requested features** - Dark mode option - Widgets for quick access - Ability to add notes to transactions - iPad app version - Integration with third-party services ## Newest reviews (13 of 234) ### 2/5 — Issue with push sms *2025-11-25, version 8.13.0* I can’t get Onetime code from app ### 4/5 — Investment account bug *2025-10-14, version 8.9.0* App crash , after scheduled stock buy when try to cancel …. 2 update შემდეგ იგივე პრობლემააა Ver: 8.80 8.8.1 8.9.0 დეველოპერს მიაწოდედ ხმა 🙂 🙂 ### 2/5 — It’s ok but… *2025-08-20, version 8.5.0* App works and it’s ok, but come on guys, 750 Mb for a bank app? Is there some kind of Genshin Impact inside? Please do some optimization ### 3/5 — 800 Mb, really?! *2025-07-09, version 8.2.0* Why does a simple banking app weigh almost a gigabyte?! ### 3/5 — Transactions and support *2025-06-28, version 8.1.0* Currency exchange, transactions, and customer support work terribly on weekends. Currency exchange happens in a completely random way. This morning I managed to exchange dollars, but in the afternoon I couldn’t exchange euros to lari. Support promised to call me back within a few minutes — no one responded for over two hours. My questions in the support chatbot are being ignored. This is the worst support line I’ve ever seen. ### 4/5 — Entry *2025-06-21, version 8.0.15* This is just a small problem, but the Face ID isn’t available anymore now I have to type my own password I don’t know why. ### 1/5 — Ненадежный банк *2025-05-22, version 8.0.13* Постоянные капризы, фризы аккаунта в самый неподходящий момент, могут и вовсе закрыть счет по надуманной причине. Глюки и ошибки самого приложения, но это мелочи. ### 3/5 — ! *2025-05-04, version 8.0.12* Добавьте пожалуйста русский в приложение ### 1/5 — Ar mushaobs *2025-04-22, version 8.0.11* Chati ar mushaobs marto boti ### 1/5 — Blue design only exclusive for Solo *2025-04-17, version 8.0.11* Only option for retail clients is stupid white or stupid black. No grey design which doesn't hurt eyes. Blue design most useful one is only for Solo clients. What a joke. ### 1/5 — Insanely buggy *2025-03-31, version 8.0.9* A chat with support constantly disconnects, and I need to start chatting with support over and over again, while they connect me every time with another operator. ### 2/5 — ფუნქცია “ჩემი სურვილი” *2025-02-06, version 8.0.1* სალამი, აპში წინა წელს გქონდათ ახალი სურვილის დამატების ფუნქცია, გავიდა 1 წელი და მიწერია ეგ სურვილი და მტანჯავს, ასევე გქონდათ “ხელოვნური ინტელექტის” მიერ გენერირებული wallpaper-ები რომელსაც ასევე ვერ ვშლი და ნაგულისმევზე ვერ ვაყენებ. გთხოვთ რომ რამე ქნათ, მადლობა. ### 4/5 — Добавьте русский язык пожалуйста *2025-02-05, version 8.0.1* Просьба добавить русский язык уже в обновлении добавлены армянский азербайджанский и прочее кроме русского ## Most critical reviews (10 lowest-rated) ### 1/5 — Madness *2026-05-29, version 8.25.4* Why would you offer an investment product and then disable the app for 15 minutes for an update in the last hour of the business day? Absolute madness ### 1/5 — Неадекватные русофобы. *2025-12-24, version 8.15.0* Добавляют никому не нужные языки, при этом что-то "забывают" добавить русский. Хватит уже позориться. ### 1/5 — Не приходит смс *2025-12-14, version 8.14.0* Не удается авторизоваться в приложении, авторизация чудесным образом слетела, логин и пароль ввожу, далее смс не приходит. Других способов авторизоваться просто нет без смс. С поддержкой и оператора и банка созванивался несколько раз, без посещения офиса проблему не решить а я при этом в другой стране… ### 1/5 — Don’t open account with them if you want to save time *2025-12-02* Their onboarding team of online payments (e-commerce) does not allow new legit businesses to onboard. They may even deactivate your personal and business account without telling you the reason. If you still open account, don’t have too much money on it - consider this as free advice which may cost you thousands. This team is led by (if im not mistaken) Tamar Venetski and Irakli Kalandadze. Beware ### 1/5 — დდშვც *2025-10-24, version 8.9.0* სად დედის მუტელში შეტენეთ ვალუტის კურსი მაგ დედა მოტყნულ აპლიკაციაში ერთი საათია ვეძებ ვერ ნახე ### 1/5 — Garbage stopped working *2025-10-11, version 8.9.0* Garbage stopped working ### 1/5 — Worst service *2025-09-19, version 8.7.0* This bank has really terrible level of customer support. I linked a new number to my app (just fyi - it sends short code when linking to confirm it’s your number). However when I tried to change PIN code (there is no way to setup your own - only generate new one which they send in SMS!), it says SMS was sent but it wasn’t, because it was working with phone linking but not with the pin. Support is not helpful at all - the guy was keep sending me message from their internal FAQ which was asking to reload the phone which I already did and retested the flow couple times. He wasn’t trying to help in any way or solve the problem. Not even understand it. He also was talking about internet connection for SMS! LOL! SMS doesn’t require internet connection at all! Get your support some basic training, this is not even funny, when your support doesn’t understand how basic mobile phone works!!! Update: still worst bank in the world. They block cards for fun and then torture you in dozens of support chats ### 1/5 — УжасноеПриложение!!! *2025-08-28, version 8.5.0* Все время у банка тех работы- 24/7 и 360 дней в году- по факту работает дней 5 в году! То они выходные, то проходные то еще что то ### 1/5 — Bank of idiots *2025-07-02, version 8.1.2* Bank of idiots, they send confirmation that the card is approved, but then no one knows anything, employees even at the central branch just shrug with an idiotic smile. Wasted time ### 1/5 — Worst bank *2025-06-18, version 8.0.15* Worst bank you can deal with in Georgia, they don’t even support apple pay properly ## Most praised reviews (10 highest-rated) ### 5/5 — yree *2026-01-20, version 8.16.0* nbvc ### 5/5 — best bank and app *2025-10-22, version 8.9.0* very nice app and support, works everytime without bugs, love it! ### 5/5 — Fantastic! *2025-07-26, version 8.3.0* Great app for BOG and Solo customers. My only wish is app notifications for each purchase, transfer, payment in/out like almost all other banks. ### 5/5 — no function for non citizen - thank you problem resolved from telefon support *2025-07-03, version 8.1.2* why??? whould be helpful for solo clients to login with app ### 5/5 — Good *2025-03-16, version 8.0.7* 🫶 ### 5/5 — რუსული ენის დამატება *2025-03-01, version 8.0.5* ძვირფასო დეველოპერები! განაცხადის გამოყენება ძალიან მოსახერხებელია, მაგრამ არსებობს მინუსი. რუსული ენა არ არსებობს. მინდა, რომ ეს პროგრამა, როგორც ბევრი რუსი ტურისტი გამოიყენოთ თქვენი განცხადება. დიდი მადლობა წინასწარ! ### 5/5 — Add russian language please *2025-02-08, version 8.0.2* Add russian language please ### 5/5 — I love Bank of Georgia *2024-12-14, version 7.2.6* Best bank🫶 ### 5/5 — Good *2024-12-01, version 7.2.5* Good bank for everyday use. Due current situation one of the best available. Thank you ### 5/5 — Love it *2024-09-04* I have been using your bank and the app for over 5 years now, Thank you for keeping it up to date all the time, Thank you for bringing the limit order sell on the investment part, **Developer response:** Abooo99, we're glad you're enjoying the updates and we're excited to hear that the limit order sell feature has been helpful. Thank you for your loyalty over the past 5 years! Your continued support and feedbacks means a lot to us --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*