# Bank of Greene County — user reviews > 53 indexed App Store user reviews of Bank of Greene County by The Bank of Greene County, rated 4.75/5 from 2,857 ratings. - Source: https://appshunter.io/ios/app/bank-of-greene-county/id1043634318/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-greene-county/id1043634318.md - Rating breakdown: 5★ 2,229 · 4★ 227 · 3★ 72 · 2★ 13 · 1★ 61 ## What do users think of Bank of Greene County? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Convenient mobile banking - 💳 Seamless direct deposit - 🔒 Secure with face recognition - 👍 Friendly and helpful staff **Cons** - 🐛 Crashes and freezes - 🔍 Limited functionality - 💰 Excessive fees and charges - 🔄 Issues with check deposits and transfers **Commonly reported bugs** - Check deposit feature not working properly - Direct deposit not functioning as expected - Frequent app crashes and freezes **Most requested features** - Ability to transfer money between accounts - Search function for transaction history - Bill pay integration with rewards programs - Improved mobile check deposit experience ## Newest reviews (11 of 53) ### 3/5 — check deposit not working *2022-10-13, version 2022.6.0.1* whatever you did to the check deposit part of the app is making it not work. it freezes on a screen that’s blurred out with the text “Please rotate your phone.” app is usually pretty straightforward ### 5/5 — Unable to deposit a check *2022-10-05, version 2022.6.0.1* When making a check deposit I’m unable to move beyond the section where it asks to take a photo of the check. What’s going on with the app? ### 3/5 — App is ok *2022-05-11, version 2021.11.0.45* Could be better ### 5/5 — Awesome *2022-02-01, version 2021.11.0.45* I absolutely love the Bank of Greene County. The staff, especially at the Coxsackie Branch always go the extra mile for customers. The mobile app is so easy to use and time saving that my eighty year old Mom can use it! I refer BOGC to all my friends and family. ### 5/5 — Job well done! *2021-09-13, version 2021.6.0.43* I appreciate all the help I received after my account was hacked. The IT dept. in Catskill was great as well as Cairo branch from Christa Bush down to all the tellers that I encountered. Thank you! Kate Bouju ### 5/5 — Easy to use *2021-01-02, version 6.5.5.41* Easy to use ### 5/5 — Top notch service. ... *2020-12-19, version 6.5.2.40* ... both on line and in person(not so often, of late, alas!) Friendly, efficient, no-nonsense banking for the average Janes and Joes. Keep it up! Thank you and Happy Holidays. ### 5/5 — Greg Fingar President Fingar Insurance *2020-12-16, version 6.5.2.40* Such a pleasure wording with a regional bank where the decision makers a phone call (and yea they actually answer the phone) away. We do our business and personal banking with The Bank of Green County and are 100% satisfied. ### 5/5 — Great tracking,easy and timely *2020-06-22, version 6.3.1.38* Great and easy to use! Tracks line entry quickly and live the direct deposit feature !!! Find the staff in corporate always helpful and friendly . The teams in all the branches I have visited are professional and courteous !!! *****Five Stars ### 5/5 — Banking *2019-11-14, version 6.0.1.34* I love the my bank, the people who work there are so friendly all the way from the president to managers to tellers. They are always happy to see you and happy to help. ### 3/5 — Transfer issues *2019-05-27, version 5.12.2.32* I love the app but once in a while it won’t allow me to transfer money from my savings to my checking account. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update *2026-03-07, version 2025.10.1.4* I don’t like the new set up ### 1/5 — Please update your app *2024-06-03, version 2024.1.0.2* This app is quite limited. Needs to be modernized. ### 1/5 — Nickel and dime you *2023-12-06, version 2023.10.1.1* This is a horrible bank not only do they save all of your ATM charges until the end of the month, and then nail you with all of them at once in hopes that you get an NSF fee, but they literally nickel and dime you to death with all kinds of fees. The people at the bank are rude and hang up on you if they don’t like what you have to say. this bank is a joke. ### 1/5 — Direct deposit *2023-10-20, version 2023.3.0.5* Why haven’t i received my paycheck yet ? It’s 7:30 in the morning. ### 1/5 — Crashes *2023-08-15, version 2023.3.0.5* The bank crashes at least once a week and you’ll be trying to pay for groceries and your card won’t go through even though you have money ### 1/5 — Great APP *2021-08-13, version 2021.6.0.43* The BOGC App is very user friendly and convenient. ### 1/5 — Mobile deposit software is terrible *2020-06-20, version 6.3.1.38* Constantly misreads the check photos and makes me redo. Constantly fails to see check amounts. Also takes days to clear my account. I was at Chase before moving to TBOGC and never had these issues ### 1/5 — What the heck *2015-10-26, version 4.6.3* I like the new app and added functionality, but all my bill pay info and scheduling has been deleted. My mortgage and many other bills were scheduled out and I was never informed of the change! That's pretty messed up. It's frustrating having to go in and schedule everything again, but the idea that I could have missed all my monthly payments is just outright irresponsible of TBOGC. Don't get me wrong I've always appreciated the bank, but this is a serious issue. ### 3/5 — Draft Fees *2026-08-31, version 2026.04* I find it crazy how I see my account to have no overdraft but yet because this app never updates in time I still get charged overdraft fees because my balance is not correct, need to be more on top of your app updates and dates shown on when things take out! ### 3/5 — Can’t see full account name *2026-04-15, version 2025.10.1.4* The new list of payees in bill pay makes it impossible for Me to figure out which account I’m trying to pay. Further, the sort by name doesn’t help, and search also is useless. Seems the only solution is to go back and rename all of my payee accounts. Extremely customer unfriendly. ## Most praised reviews (10 highest-rated) ### 5/5 — No *2026-08-25, version 2026.04* Ok ### 5/5 — Smooth, Simple, Reliable *2026-08-15, version 2026.04* Exceptionally easy to use and navigate. The layout is clean, intuitive, and genuinely user‑friendly. ### 5/5 — Thank You *2026-06-05, version 2025.10.1.4* WOOOOOOOOOO!!!!!!!! ### 5/5 — Great Bank *2026-05-30, version 2025.10.1.4* Highly recommend. ### 5/5 — Convenience of knowing what is happening in my account on any day or time. Especially check deposits *2026-03-15, version 2025.10.1.4* 5 Star ### 5/5 — Game Time *2026-02-20, version 2025.10.1.4* The Bank of Greene County is simply the best. Great service, outstanding products, wonderful & helpful employees. Plus the Bank is locally owned and operated and gives back to the community. ### 5/5 — My favorite bank *2025-05-29, version 2025.2.2.3* Love the app and the people at Greene County Bank. ### 5/5 — The Bank of Greene County phone app *2024-09-25, version 2024.4.0.10* I find the Greene County Bank app to be wonderful. I have several accounts with the bank for years and I’ve been using this app for many years now and it makes my life very simple to do transactions and pay bills, etc. etc. I’m very pleased with it it’s one of the best bank apps I’ve ever hadand have other apps with credit cards and they don’t come as close as good as the Bank of Greene County app ### 5/5 — GeeT Bank *2023-05-02, version 2023.3.0.1* Great bank, easy mobile app. Love the people too! ### 5/5 — Direct deposit *2022-11-10, version 2022.6.0.1* Direct deposit feature is horrible. Keeps asking for me to rotate the camera but I’ve already rotated the phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*