# Bank Of India Digital Rupee — user reviews > 27 indexed App Store user reviews of Bank Of India Digital Rupee by Bank of India, rated 3.19/5 from 116 ratings. - Source: https://appshunter.io/ios/app/bank-of-india-digital-rupee/id6636479810/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-india-digital-rupee/id6636479810.md ## Newest reviews (7 of 27) ### 2/5 — Payment processing *2026-01-21* Issue with payment process I loss with payment processing in this app this is worst i ever seen in digital rupee ### 1/5 — eSIM verification problem *2025-10-29* I have a problem. Because I use an eSIM, my SIM verification is getting canceled. Please suggest a solution and solve this problem. ### 1/5 — Having many issue *2025-08-20* developers please check raise dispute option not working its not submitted by user ### 1/5 — Worst App *2025-05-21* I can load money but when it comes to send or redeem payment fails each time ### 1/5 — App support doesn’t even works *2025-03-17* They have ticket options and help options (only just options, by clicking on this shows an error. The help options doesn’t even work and you can’t rise or submit a ticket ) I tried to load 10,000₹ by gpay and the amount got deducted and payment got successful. But still it was not loaded in my erupee account and they don’t even have a support system. ### 1/5 — Disgusting *2025-03-08* Can’t redeem money in bank account also customer care is not working ### 1/5 — Not able to withdraw fund. *2025-02-18* I accidentally put 6000 rupees in this app and now i can’t able to withdraw. Each and every time one problem is showing that is validation error… ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst Financial App *2026-06-19* The app is not even opening. My money is stuck in the app. If you can’t maintain the app regularly why do you even launch it? Financial apps should be made/maintained carefully & should not be made for fun and joke around. ### 1/5 — Good for nothing *2026-06-17* The RBI has mandated quarterly claims through the Digital Rupee platform. As a user, I access the application only once every quarter to avail these claims, yet even then the app frequently fails to function properly. It is disappointing that a platform intended to promote digital currency adoption is plagued by recurring technical issues. If RBI is keen on driving the usage of the Digital Rupee, it should ensure that users have access to a reliable and efficient platform. Instead, the responsibility has been placed on individual banks to develop and maintain their own applications, many of which appear unable to provide a seamless user experience. More often than not, users are met with messages such as ‘Something went wrong’ or ‘Technical issue, please try again later,’ making the entire process frustrating and inconvenient. For any digital initiative to succeed, the underlying technology must be dependable. Users should not have to struggle with basic functionality simply to access benefits that have been mandated through the platform. ### 1/5 — App not opening *2026-06-16* Please check the app and improve the quality as the app doesn’t even open saying, “Something went wrong. Please contact service team.” ### 1/5 — Payment *2026-06-04* Worst app and the bank also does not have knowledge about the app ### 1/5 — Issue in view wallet and use for transaction *2026-05-30* Showing issue in progress ### 1/5 — No token had credited In my account *2026-04-12* I don't know what has happened and I have ₹3000 loaded in it and my money is stuck in it up to 10 to 15 days are over so I have bad impressed with this bank so I want money refund or credited account ### 1/5 — Worst service *2026-04-08* Worst service ever…If you try to get support from this application then too it shows that currently not available and it is showing from last two monts ### 1/5 — My money is stuck in app *2026-02-27* Every time more 20time I am trying to redeem and send money but it’s showing issue plz help this is most bad experience I don’t even want to give 1 star ### 1/5 — Unable to Register *2025-12-04* Getting error as no account found linked to this mobile number ### 1/5 — Fix issues *2025-11-14* I put my 6000 rupees that are prosessing with 2 days and still it is showing processing I tried to get help and support but its only for option its jot even working ## Most praised reviews (10 highest-rated) ### 5/5 — Smooth interface *2026-07-20* Good ### 5/5 — Digital Transfer Anywhere *2026-07-18* Impressive UI, Smooth Digital Cash Swipe feature, Secure and Easy to Use. ### 5/5 — Good app, Nice Interface *2026-07-03* Very good for daily use. Interface is also good. Thank you Bank of India ! ### 5/5 — eRupee app is a progressive initiative towards digital currency adoption in India. *2025-11-28* • Clean and easy-to-understand interface • Quick wallet setup and fast transaction processing • Secure environment with RBI-regulated digital currency • Works well for small-value payments and P2P transfers ### 5/5 — Good idea *2025-11-17* Good ideas and thanks to everyone ### 5/5 — Working fine *2025-02-19* One more step ahead to digital banking ### 5/5 — Very user friendly application *2025-02-19* My BOI is finally a CBDC tagged bank. All the love and best wishes. ### 4/5 — Needs to revamp *2025-02-19* Should be more user friendly and should be improved more ### 3/5 — App is getting closed *2026-04-22* After the update not able to open the app . It’s getting closed automatically ### 2/5 — Not opening *2026-07-03* Every time opening the App, it gives error “something went wrong, please contact support team “ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*