# Bank of Oklahoma Mobile — user reviews > 169 indexed App Store user reviews of Bank of Oklahoma Mobile by Bank of Oklahoma, rated 4.90/5 from 34,746 ratings. - Source: https://appshunter.io/ios/app/bank-of-oklahoma-mobile/id401789995/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-oklahoma-mobile/id401789995.md - Rating breakdown: 5★ 31,936 · 4★ 1,930 · 3★ 413 · 2★ 108 · 1★ 359 ## What do users think of Bank of Oklahoma Mobile? Overall sentiment: positive **Pros** - 👍 Easy to use app - 🚀 Convenient mobile banking - 🔒 Secure transactions - 💡 Helpful customer service - 🚀 Fast and efficient app - 👍 User-friendly interface - 🚀 Seamless mobile deposit - 👍 Reliable banking experience **Cons** - 🐛 Recurring login issues - 🐛 Deposit issues and failures - 🐛 Unstable app performance - 🐛 Accessibility challenges - 🐛 Inconsistent app updates - 🐛 Connectivity problems with external apps **Commonly reported bugs** - App crashes after recent update - Mobile deposit camera freezes during use - External account transfers not functioning properly - Secure message center feature no longer available **Most requested features** - Add memo field for mobile deposits - Improve pending transaction visibility - Streamline bill pay and money transfer features - Enhance accessibility for visually impaired users - Provide more granular account management options ## Newest reviews (12 of 169) ### 5/5 — Facial rec works! *2026-05-27, version 2026.5.41510* Thanks for finally fixing facial recognition log in. App back to working great! ### 3/5 — App says lobby is closed / Buggy branch info *2026-05-26, version 2026.5.41510* The app keeps showing a “lobby closed” message for the 91st & Delaware branch in Tulsa, even though the lobby is open. The app is showing the wrong information. Please fix this glitch! ### 5/5 — Banking *2026-05-14, version 2026.4.40857* Thank you for handling my funds with care. ### 5/5 — Facial rec still not working *2026-05-01, version 2026.4.40857* Latest update STILL did not fix facial recognition log in. With facial rec turned on, app should automatically log in when it’s opened. Users prefer quick access, not more clicks. ### 5/5 — Exceptional *2026-04-21, version 2026.4.40843* Always friendly and helpful. They have the best tech and people. ### 5/5 — The best for a very long time *2026-04-19, version 2026.4.40843* I have been with BOK for so many years. I can’t even tell you but anytime something happens. I always fix it. Customer service is phenomenal on the phone! Highly recommend 10 stars. ### 5/5 — Online transfers *2026-04-16, version 2026.4.40843* So very easy to do! Plus bonus all employees are very friendly, courteous and pleasant to do business. ### 5/5 — Trusted financial partner *2026-04-01, version 2026.2.39791* BOK has been our bank for over 30 years. We have had multiple accounts and dealings with them. We use our mobile app daily and it’s been a great tool and very functional. We plan to be BOK customers for many years to come. ### 4/5 — Bok mobile *2026-03-31, version 2026.2.39791* Good app. It would be great if I could send and receive money from others monthly without sending a check. ### 2/5 — Please fix Facial Rec login! *2026-03-08, version 2026.2.39629* Please fix Face ID to where it automatically logs in like the app used to! Users prefer quick access, not more clicks. Before the latest updates, I would have given 5 stars, but having to click Face ID to log in is annoying. ### 2/5 — Not as good as it was *2026-02-27, version 2026.2.39629* Please fix Face ID to where it automatically logs in like the app used to! Users prefer quick access, not more clicks. Before the latest updates, I would have given 5 stars, but having to click Face ID to log in is annoying. ### 5/5 — Great Service ! *2026-02-26, version 2026.2.39629* App is so convenient ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2026-08-14, version 2026.7.44584* I was asking about a loan and they dinged my credit account without me being aware of it and now they won’t take it back off ### 1/5 — ADD A REFRESH OPTIOM *2026-07-27, version 2026.7.44211* Please add an option to refresh the banking accounts for after a transaction has gone through. Currently, you have to completely close out of the app and reopen and resign in to refresh the accounts. Add in a refresh button or option to refresh all the accounts while in the app please. ### 1/5 — Stupid app *2026-07-10, version 2026.6.43600* Won’t let me move money ### 1/5 — Asking for a rating over and over again *2026-06-05, version 2026.5.42122* Why is this app asking me for a rating over and over again? I have been asked 20 times this month to rate this app. Stop. ### 1/5 — Company of lies *2026-05-22, version 2026.5.41510* Had fraud. Shut down an account. Then they then said they would only allow credits to this account. But they allowed two debits. Blocked me from seeing this account so I could not even go back to Cash App and dispute these charges. When I talked to Bank of Oklahoma on the phone they stated they only allowed $500 out of this account. Now they are saying that they allowed $1000 out of this account. I caught this fraud within one hour and called Venmo, Cash App, and Bank of Oklahoma. Venmo did the best. Cash App and Bank of Oklahoma Failed me terribly ### 1/5 — Facial rec still messed up *2026-03-14, version 2026.2.39678* Latest update did not fix facial recognition log in. With facial rec turned on, app should automatically log in. Users prefer quick access, not more clicks. ### 1/5 — Please fix Facial Rec login! *2026-03-11, version 2026.2.39678* Please fix Face ID to where it automatically logs in like the app used to! Users prefer quick access, not more clicks. Before the latest updates, I would have given 5 stars, but having to click Face ID to log in is annoying. ### 1/5 — Log In Issues *2026-03-02, version 2026.2.39629* For about 3 months each time I’ve tried to log in (via phone or computer) I’m told my account it locked out and I need to follow several steps to reset my password. This is ridiculous. Will be switching banks after being a customer for 10 years ### 1/5 — Thinking about moving to another bank. *2026-01-27, version 2025.12.38514* Aside from the counter-intuitive website balance info (is the value a posted and pending value, or what?), now I’ve got to change my debit card number on paid accts because BOK decided to force on me a new debit card with a different acct number. I should be sooooo blessed and thankful they ALLOWED me to keep my PIN the same 🤣🤣🤣 ### 1/5 — Load Time!! *2025-09-30, version 2025.9.36509* It is absolutely absurd how long it takes for this app to load up after the Face ID login. Sometimes it takes up to 10 seconds. And yes, I have deleted and re-downloaded the app etc., etc. to no avail. Come on BOK! Your app feels like it’s from 2007 when the 1st iPhone came out. It’s been like this for months on multiple versions of iOS. Please fix it! ## Most praised reviews (10 highest-rated) ### 5/5 — BoK Mobile App *2026-08-29, version 2026.8.45416* This app is great! It saves so much time in trips to the bank. I’ve always had great experiences with Bank of Oklahoma, & that’s why I have been a customer for over 7 years now, and will continue banking with them. ### 5/5 — Good *2026-08-25, version 2026.8.45416* Good ### 5/5 — So very pleased *2026-08-21, version 2026.8.45416* I love love love the simplicity and how user-friendly it is. ### 5/5 — Whole Team *2026-07-22, version 2026.6.43600* The Best of the Best! Always! ### 5/5 — BOK *2026-07-14* This has been my bank for over 50 years. They have never let me down and even protect my account. I received a call from their fraud department asking if I was in Tulsa. I was and they said someone was trying to use my account in New Mexico. They did not approve, notified retailer and closed that card and sent me a new one. I wouldn’t bank anywhere else!! ### 5/5 — Easy to use *2026-06-24, version 2026.5.42317* The app features are user friendly, and anything I need to with my accounts on a daily basis is easily accessible. ### 5/5 — Agradecimiento *2026-06-18, version 2026.5.42317* Excelente servicio del Banco de Oklahoma ### 5/5 — Great *2026-06-10, version 2026.5.42122* Always reliable and easy to use ### 5/5 — Recovery Specialist *2026-06-05, version 2026.5.42122* Love my bank ### 5/5 — Great bank *2026-06-02, version 2026.5.42122* Works well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*