# Bank of Palestine — Bank-e Mobile Application

> Mobile banking app for managing accounts, transfers, payments, and card services. (iPhone/iPad app by Bank of Palestine p.l.c..)

- Source: https://appshunter.io/ios/app/bank-of-palestine/id1038772801 (this page in markdown: same URL + `.md`)
- Developer: [Bank of Palestine p.l.c.](https://appshunter.io/developer/1038772800)
- Category: Finance, Business
- Price: Free
- Rating: 4.20/5 from 841 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 45 MB
- Languages: American English, Arabic
- Released: 2015-10-30
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bank-of-palestine/id1038772801/reviews.md

## What is Bank of Palestine?

Bank of Palestine provides the Mobile Banking services to its customers to enable them to communicate with the Bank, manage their accounts, and execute various banking services through their portable devices, including smartphones and tablets, operating without the need to visit the Bank or one of its branches.
Services currently provided by the Bank through this service:
1.    Self-registration using only your debit card information.
2.    Inquire about account balance and details.
3.    Inquire about the cards’ balance.
4.    Settle credit card account.
5.    Add balance to credit cards.
6.    Stop a card if stolen.
7.    Change your debit card's main account.
8.    Transfer between the customer accounts.
9.    Transfer to other accounts within the bank or internationally(must pre-define the accounts you wish to transfer to through the Online Banking service).
10.   Pay bills for various services (mobile phone, electricity, university, etc.)
11.   Pay to Friend within Bank of Palestine Group (Bank of Palestine - Arab Islamic Bank - PalPay Wallet), which is a service to transfer small payments for beneficiaries through their mobile phone numbers registered at the bank (without prior definition).
12.   Check AlWasata Portfolio through the app.
13.   Check and manage the new loyalty program PointCom.
14.   Ana Ow Shatarti campaign. 
15.   Subscribe in the BOP saving campaign “Tawfeerkom”.
16.   Transfer Loyalty Points to Cash in PointCom campaign. 
17.   Top-up the PalPay wallet (Mahfazati).
18.   Pay to merchant.
19.   Accounts Management ( Add - Close - Activate)
20.  Become a BOP customer.
21.  New Manage Beneficiaries screens.
22.  Delete account/subscription option.
23.  Facilities Follow Up
24.  iBURAQ service to instantly transfer money in Palestine to any bank using an IBAN or Alias, or to wallets using a mobile number.

## Key features

- Self-registration
- Account and card balance inquiries
- Credit card payments and top-ups
- Card blocking and management
- Inter-account and international transfers
- Bill payments
- Wallet top-ups and merchant payments

## What do users think of Bank of Palestine?

Overall sentiment: negative

**Pros**

- 💐 Good job
- 🚀 Great and easy to use app
- 🚀 Amazing financial tool
- 🚀 Very nice App and useful
- 🚀 Grate App

**Cons**

- 🐛 Many errors
- 🐛 Bad user experience
- 🐛 Horrible
- 🐛 So bad
- 🐛 Bad Experience
- 🐛 سوء المعاملة
- 🐛 Log in errors
- 🐛 تطبيق سيء جدا
- 🐛 التطبيق سي جدا بنسبة لتطبيقات البنوك الاخرى

**Commonly reported bugs**

- The app constantly has '1' notification badge, and I can't get rid of it
- Whenever I try to pay a bill I get this error message: (request failed: unacceptable content-type: text/html)
- Can't login after app update, keeps giving different error messages

**Most requested features**

- Add native iPhone gestures, swiping left and right to move between menus
- Give us the ability to choose favorite Shortcuts to keep on the Main Dashboard
- Add Face ID support for iPhone 13
- Add ability to update personal data through the app
- Add save user login details to fast login
- Add currency exchange rates feature

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/bank-of-palestine/id1038772801/reviews.md

### 1/5 — Bad choice for the app Theme Color

*2026-06-23, version 4.0.40*

The app colors are uncomfortable, this may affect the user experience

### 5/5 — بنك فلسطين

*2026-06-10, version 4.0.36*

اشكر  أداره البنك هذا البنك الي نفاخر به الشعوب الاخرى ارجو الاهتمام اكثر بالمغتربين لانه في تاخير اي معامله توثر على المغترب وفقكم

### 1/5 — خدمه العملاء

*2026-04-21, version 4.0.36*

خدمه عملاء سيئه جداً جداً

### 1/5 — تطبيق غير آمن

*2025-12-23, version 4.0.32*

خدمة عملاء تفتقد أساسيات الاحترام

### 1/5 — Many errors

*2025-12-07, version 4.0.30*

Bad user experience, the app stuck with each step, there’s many errors and alerts without anything to understand what is the problem!

### 1/5 — اللغة العربية

*2025-10-05, version 4.0.10*

بعد اخر تحديث ios  التطبيق لم يدعم اللغة العربية بالكيبورد لكتابة الملاحظة تبع الارسل او البحث عن الاشخاص باللغة العربية داخل جهات الاتصال الرجاء حل هذه المشكلة بأسرع وقت اذا ممكن وشكراً لكم

### 5/5 — مسقط

*2025-09-01, version 3.4.70*

الاول ع مستوي فلسطين

### 1/5 — تطبيق سيء جدا وبنك سيء جدا

*2025-08-17, version 3.4.60*

Worst app to ever exist I can’t reach out to my account and i am in need

### 5/5 — 💐

*2025-06-24, version 3.4.50*

💐

### 1/5 — متخلفين

*2025-04-28, version 3.4.40*

هاد التحديث الغبي المتخلف صار لما بدك تعمل تحويلات يوصلك كود عالجوال 
والكود ما بوصل اصلا
وقبلها كان عالبصمة وبجنن فش فيه اي مشكلة

## Frequently asked questions about Bank of Palestine

### What can I do with the Bank of Palestine mobile app?

The app allows you to manage your accounts, check balances, transfer funds between your accounts or to others, pay bills for various services, manage your cards (including stopping a stolen card), top up e-wallets, and pay merchants. It provides a comprehensive suite of banking services accessible from your portable device.

### How do I register for the mobile banking service?

You can register for the service using only your debit card information. This self-registration process allows you to quickly gain access to the app's features without needing to visit a bank branch.

### Is the Bank of Palestine mobile app free to use?

Yes, the application is free to download and use. There are no charges associated with using the mobile banking services provided through the app.

### What devices are compatible with the Bank of Palestine app?

The app is designed to work on portable devices, including smartphones and tablets. It operates across various operating systems that support mobile applications, allowing customers to bank conveniently from their preferred device.

### Can I make international transfers through the app?

Yes, you can make international transfers through the app. However, to perform these transfers, the accounts you wish to transfer to must be pre-defined through the Online Banking service before you can initiate the transaction via the mobile app.

## Version history (last 5 releases)

### 4.0.41 — 2026-07-17

Bug Fixes and Performance Improvements.

### 4.0.40 — 2026-06-19

Bug Fixes and Performance Improvements.

### 4.0.39 — 2026-06-10

Bug Fixes and Performance Improvements.

### 4.0.36 — 2026-04-02

Bug Fixes and Performance Improvements.

### 4.0.34 — 2026-01-29

Bug Fixes and Performance Improvements.

## Apps similar to Bank of Palestine

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| --- | --- | --- | --- |
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## More apps by Bank of Palestine p.l.c.

- [Bank of Palestine IR](https://appshunter.io/ios/app/bank-of-palestine-ir/id1325528096)

All apps by Bank of Palestine p.l.c.: https://appshunter.io/developer/1038772800

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*