# Bank of Palestine — user reviews > 85 indexed App Store user reviews of Bank of Palestine by Bank of Palestine p.l.c., rated 4.20/5 from 854 ratings. - Source: https://appshunter.io/ios/app/bank-of-palestine/id1038772801/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-palestine/id1038772801.md - Rating breakdown: 5★ 573 · 4★ 101 · 3★ 45 · 2★ 25 · 1★ 110 ## What do users think of Bank of Palestine? Overall sentiment: negative **Pros** - 💐 Good job - 🚀 Great and easy to use app - 🚀 Amazing financial tool - 🚀 Very nice App and useful - 🚀 Grate App **Cons** - 🐛 Many errors - 🐛 Bad user experience - 🐛 Horrible - 🐛 So bad - 🐛 Bad Experience - 🐛 سوء المعاملة - 🐛 Log in errors - 🐛 تطبيق سيء جدا - 🐛 التطبيق سي جدا بنسبة لتطبيقات البنوك الاخرى **Commonly reported bugs** - The app constantly has '1' notification badge, and I can't get rid of it - Whenever I try to pay a bill I get this error message: (request failed: unacceptable content-type: text/html) - Can't login after app update, keeps giving different error messages **Most requested features** - Add native iPhone gestures, swiping left and right to move between menus - Give us the ability to choose favorite Shortcuts to keep on the Main Dashboard - Add Face ID support for iPhone 13 - Add ability to update personal data through the app - Add save user login details to fast login - Add currency exchange rates feature ## Newest reviews (13 of 85) ### 3/5 — Business *2025-03-09, version 3.4.0* Good app and helpful ### 2/5 — Bug when adding a beneficiary *2024-10-15, version 3.3.79* When I try to add a beneficiary, I am asked to depict the relationship with the beneficiary, from a list. But no list appears, and I’m stuck without the possibility to create the beneficiary. Please correct this bug. ### 1/5 — بنك سيء وتعامل سيء وخدمة عملاء اسوأ *2024-07-20, version 3.3.75* حسبي الله فيكم ### 3/5 — … hadik … *2024-06-17, version 3.3.75* … hadik … ### 1/5 — USA *2023-11-20* How come I can’t login and the new update log me out I can login back from so many different way I don’t have availability this inconvenience ### 1/5 — لا يعمل *2023-10-20, version 3.3.71* التطبيق يتوقف عن العمل في اغلب الاوقات ### 1/5 — Somaya *2023-07-11, version 3.3.65* اسوووووءتطبيق ما بنصح فيه والله ### 1/5 — لا يقوم بالتحديث. *2023-06-24, version 3.3.60* لا يتم التحديث والبرنامج لا يفتح بدون تحديث. ؟؟!!! ### 3/5 — beneficiary list problem *2023-06-21, version 3.3.60* Must be alphabet sorted.. not account number.. toooooo hard to find the one you looking for!!! ### 1/5 — So bad *2023-06-21, version 3.3.60* Its so bad to use and un useful ### 1/5 — مشكلة *2023-03-14, version 3.3.5* كل ما افتح التطبيق بلاقي رصيدي 0 😭 ### 1/5 — ايفون جيليبريك *2022-03-30, version 3.3.2* بنك فلسطين ما بتقدر تجبرني ما استخدم التطبيق اذا كنت عامل جيليبريك لايفوني انا حر بجهازي وبالناقص من تطبيقكم ، شكراً ### 4/5 — Plz add face recognition for iPhone 13 *2022-03-07* Phones don’t have fingerprints need face recognition Add this feature ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad choice for the app Theme Color *2026-06-23, version 4.0.40* The app colors are uncomfortable, this may affect the user experience ### 1/5 — خدمه العملاء *2026-04-21, version 4.0.36* خدمه عملاء سيئه جداً جداً ### 1/5 — تطبيق غير آمن *2025-12-23, version 4.0.32* خدمة عملاء تفتقد أساسيات الاحترام ### 1/5 — Many errors *2025-12-07* Bad user experience, the app stuck with each step, there’s many errors and alerts without anything to understand what is the problem! ### 1/5 — اللغة العربية *2025-10-05, version 4.0.10* بعد اخر تحديث ios التطبيق لم يدعم اللغة العربية بالكيبورد لكتابة الملاحظة تبع الارسل او البحث عن الاشخاص باللغة العربية داخل جهات الاتصال الرجاء حل هذه المشكلة بأسرع وقت اذا ممكن وشكراً لكم ### 1/5 — تطبيق سيء جدا وبنك سيء جدا *2025-08-17, version 3.4.60* Worst app to ever exist I can’t reach out to my account and i am in need ### 1/5 — متخلفين *2025-04-28, version 3.4.40* هاد التحديث الغبي المتخلف صار لما بدك تعمل تحويلات يوصلك كود عالجوال والكود ما بوصل اصلا وقبلها كان عالبصمة وبجنن فش فيه اي مشكلة ### 1/5 — Not functioning as it must be *2025-04-02, version 3.4.10* Every time I’m in need for this application it doesn’t work well and not accepting any update it just a plank screen , work on that ### 1/5 — Horrible *2025-03-26, version 3.4.10* Won’t let me open the app so slow can’t do anything ### 1/5 — Horrible *2024-10-12* I update my phone to the new iOS 18.0.1 and then the app now says I’ve exceeded my limit of registered devices??? I just want to open my bank account lol ## Most praised reviews (10 highest-rated) ### 5/5 — بنك فلسطين *2026-06-10, version 4.0.36* اشكر أداره البنك هذا البنك الي نفاخر به الشعوب الاخرى ارجو الاهتمام اكثر بالمغتربين لانه في تاخير اي معامله توثر على المغترب وفقكم ### 5/5 — مسقط *2025-09-01, version 3.4.70* الاول ع مستوي فلسطين ### 5/5 — 💐 *2025-06-24, version 3.4.50* 💐 ### 5/5 — Good job *2025-02-21, version 3.3.94* Thanks Bop ### 5/5 — Love your app, I have some suggestions *2023-06-25* Edit: Apart from below suggestions, I love all your recent changes, and just wanted to update this and say good job! Keep it up! :) Been using your app for some years now, love the improvements over time. I have a couple of suggestions: 1) Give us the ability to choose favorite Shortcuts to keep on the Main Dashboard. There is a redundancy in features; Shortcuts and the Side Menu (Menu on the top left). We basically have a copy of all the same buttons in two places right next to each other, which’s kinda odd.. 2) Add native iPhone gestures, swiping left and right to move between menus. Swiping right to go back instead of tapping the buttons. (I’d pay money to have this!) ### 5/5 — Love your app, I have some suggestions *2023-04-06* Been using your app for some years now, love the improvements over time. I have a couple of suggestions: 1) Give us the ability to choose favorite Shortcuts to keep on the Main Dashboard. There is a redundancy in features; Shortcuts and the Side Menu (Menu on the top left). We basically have a copy of all the same buttons in two places right next to each other, which’s kinda odd.. 2) Add native iPhone gestures, swiping left and right to move between menus. Swiping right to go back instead of tapping the buttons. (I’d pay money to have this!) ### 5/5 — اكتر من رائع *2022-03-14, version 3.3.2* خليه كلمة السر بصمة الوجه عطول 😎 ### 5/5 — Data updates through Banki Mobile App *2021-11-21* It would be great if the clients can update their data using the banki mobile app instead of attending to one of BOP branches, this also will save time, efforts and cost for the both side bank and clients. Regards ### 5/5 — Thank you so much *2021-11-21* This application does all the required functions, and easy to use.. Please support this app as much as you can, thank you again 👍 ### 5/5 — Grate App *2021-01-23, version 3.1.2* Very nice App and useful but needs an update in User dashboard design --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*