# Bank of Scotland Business — user reviews

> 106 indexed App Store user reviews of Bank of Scotland Business by Lloyds Banking Group, rated 4.90/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/bank-of-scotland-business/id823622263/reviews
- App overview in markdown: https://appshunter.io/ios/app/bank-of-scotland-business/id823622263.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (10 of 106)

### 3/5 — No access to Euro account.

*2026-08-03, version 190.07*

Need access to Euro account in main account. To pay £50 a month for commercial banking forminor Euro payments is crazy

### 4/5 — Review.

*2026-05-21, version 185.05*

Good service.

### 3/5 — Good but function missing

*2026-04-20, version 183.05*

I generally find this app very good and very straightforward to use. However, my business account app with another bank allows me to forward statements to my accountant. This one does not, meaning having to log into a PC. Very annoying if travelling/on hols etc.

### 4/5 — Good on some things

*2026-03-26, version 182.05*

Great for checking balances and so on and for doing payments and transfers but not good when you need support Saturday afternoon and Sunday.  Some of us users are volunteers and need answers when we are available.

### 5/5 — Quick and easy

*2026-01-30, version 178.07*

Does what it should, face recognition has sped up security for payments and access.

### 5/5 — Easy to use

*2026-01-28, version 178.07*

Great app , so easy to use

### 5/5 — Miss Sandra Stewart

*2026-01-10, version 178.07*

Very pleased with this bank very good staff in branch Stirling always very helpful.

### 5/5 — ⭐️⭐️⭐️⭐️⭐️

*2026-01-04, version 177.05*

👍

### 1/5 — Headache

*2025-12-15, version 177.05*

The world worst app ever, looks like idiots designed it 😐

### 5/5 — Asim

*2025-12-11, version 177.05*

Excellent

## Most critical reviews (10 lowest-rated)

### 1/5 — Distracting ups continue to ask for reviews.

*2026-07-21, version 189.07*

Even after leaving and writing a previous negative review about pop ups, I’m still continually asked for more feedback and to leave another review. Therefore I am still awarding only 1 star as the pop ups interrupt work flow and always happen at in opportune times. Like now.

### 1/5 — Stop asking for feedback

*2026-07-13, version 188.09*

Annoying

### 1/5 — Annoying Requests to Review

*2026-07-09, version 188.09*

Please stop asking me to review the app every time I make a payment! I’ve given some stars, but the requests never stop. It’s incredibly annoying when I’m trying to get on with my work.

### 1/5 — Overcharging

*2026-07-08, version 188.09*

Why are you charging us money? You don’t make any money we’re just a charity trying to help the community. It’s a rip-off

### 1/5 — Shocking company

*2026-07-08, version 188.09*

I have banked with you for the entirety of my business being open, you have now shut down the  local branch, and the telephone  staff never fix any issues at all, only ever referring you to use an app that doesn’t work, impossible business

### 1/5 — Mr C Bush

*2026-05-09, version 184.03*

So far from start to finish it’s been a hassle. Nightmare trying to sort anything out using the app with constant need for passwords and such. Still owed the £200 they promised for signing up as well and it has not come.

### 1/5 — Poor Customer Service

*2026-04-17, version 183.05*

Will be closing my account as the customer is definitely not important to LBG.

### 1/5 — Awful

*2026-03-06, version 181.05*

Hardly ever works as it should, features often not available.

### 1/5 — Too much feedback…

*2026-01-31, version 178.07*

Annoying feedback requests all the time

### 1/5 — Difficult to talk to an (unknown) advisor

*2026-01-05, version 177.05*

getting through on the phone is very time-consuming often with security to be passed both electronically and then in person. Whoever you do speak to know nothing about your business or your needs and starts from scratch every time. Please point me to a bank which provides a bank manager to whom I can speak with a simple phone call!

## Most praised reviews (10 highest-rated)

### 5/5 — Malcolm Wilkinson

*2026-07-29, version 190.07*

Ace 👍

### 5/5 — Business Banking

*2026-07-22, version 189.07*

I think it’s an excellent trouble free service you provide, keep up the good work.

### 5/5 — Almost perfect for small business on the go.

*2026-07-21*

Business app extremely useful to use alongside MTD software. Able find transactions and check easily, month by month without scrolling forever. Only reason to change would be the cost/ and overdraft payment upfront every year just to have it available.

### 5/5 — Easy

*2026-07-20, version 188.09*

Simple, Easy and secure

### 5/5 — 5 star

*2026-06-19, version 187.07*

First class user friendly app

### 5/5 — Easy

*2026-06-19, version 187.07*

BOS app is easy to use and instant access is a tool that is unimaginable to be without

### 5/5 — Easy to use

*2026-06-08, version 186.09*

Absolutely amazing using every day

### 5/5 — Treasurer

*2026-05-27, version 185.05*

A great and easy banking system to use

### 5/5 — Easier transactions

*2026-05-22, version 185.05*

All my dealings with the bank are easy to do , any queries I have are resolved with a phone call 
Tip top service

### 5/5 — Kiyani

*2026-04-08, version 183.05*

So for so good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
