# Bank of Texas Mobile — user reviews > 104 indexed App Store user reviews of Bank of Texas Mobile by Bank of Texas, rated 4.90/5 from 11,362 ratings. - Source: https://appshunter.io/ios/app/bank-of-texas-mobile/id401788887/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-texas-mobile/id401788887.md - Rating breakdown: 5★ 10,552 · 4★ 500 · 3★ 147 · 2★ 43 · 1★ 120 ## What do users think of Bank of Texas Mobile? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient mobile banking - 🚀 Reliable app performance - 👍 Excellent customer service - 👍 Friendly and knowledgeable staff - 👍 Satisfied long-term customers **Cons** - 🐛 Zelle feature not working - 🐛 Login/app crashes after updates - 🐛 Inconsistent app behavior - 💰 Frustration with transfer fees - 💰 Lack of interest on savings accounts **Commonly reported bugs** - Unable to enable Face ID - Pending transactions not visible - Frequent app logout issues - Compatibility problems with newer devices **Most requested features** - Add Zelle functionality - Improve account management features - Implement dark mode option - Enhance transaction history and search ## Newest reviews (13 of 104) ### 2/5 — Raggedy *2026-02-27, version 2026.2.39629* This app is trash. It always constantly has login issues. ### 5/5 — Great *2025-03-03, version 2025.1.30146* Great! Easy! Sure! ### 5/5 — Barb B Tillman Mary Kay Director *2024-12-10, version 2024.11.28384* Having my personal and business account at Bank of Texas works great! This app is easy and swift! ### 3/5 — No Zelle *2024-11-25, version 2024.11.28384* We’ve had a Bank of Texas business account for quite a while now and I keep hoping that eventually they will start using Zelle, but it is still not available. It makes it very difficult to pay contractors. I wish they would consider that. ### 5/5 — Excellent *2024-10-03, version 2024.9.27041* Consistently works well. ### 5/5 — BOK *2024-09-20, version 2024.8.26858* I really enjoy Baking here at B.O.T. in Sherman. The people are nice and friendly ### 5/5 — Online banking made easy *2024-05-15, version 2024.4.24905* Bank Of Texas online app makes it so easy to do my banking from my iPhone. It’s safe, easy to use and not glitchy like other apps.thanks for supporting your costumers with excellent service. ### 3/5 — Mostly works *2024-03-27, version 2024.3.24187* I use the app to verify transactions and remotely deposit checks. Very often the check deposit feature can’t recognize the back of a check and keeps telling me to flip check. Today it will not accept the back of a check so I’ll have to go to the bank. Frustrating. I’ve tried multiple times. ### 5/5 — Mobile banking *2024-02-27, version 2024.1.23568* Easy access and navigation. Today it was faster than usual. Thank you! ### 5/5 — Trans fee *2024-01-29, version 2024.1.23555* Don’t like $3.00 transfer fee! With my high balances!😡 ### 3/5 — Logs out even when constantly scrolling *2023-09-19, version 2023.8.21468* Apparently, scrolling to review transactions is not recognized as activity. I have to keep logging in. It is very irritating. ### 5/5 — Bank of Texas *2023-09-08, version 2023.8.21433* Love this app.. I’m sure my bank officer appreciates my not calling for a quick account balance. Thankyou Carolyn for always being there! and taking good care of me. C McMurphy ### 5/5 — Hometown bank *2023-08-14, version 2023.7.20874* People at the bank are very friendly and helpful. They are knowledgeable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unauthorized activities on daily basis *2026-06-13, version 2026.5.42317* Overdraft fees! When this bank sent me new card to my home they switch my account from not having over draft fees to having one without my consent and since then they been charging me double on some occasions, they charge me after two day, some transaction after 4 days.. get my account into negative without any purchasing that day??? Like this morning I had $4 dollar in my checking to ovoid overdraft fees after couple hours without purchasing anything my checking is at -16$. When I try to see the merchant who charge me, it’s just a random one later followed by zip code! ### 1/5 — Unable to see deposits in my account *2026-04-25, version 2026.4.40843* I am very aggravated because I cannot see account deposits in my account for some reason I see later ones but not the most current ones. I do not know what’s going on. ### 1/5 — Jeezus christ *2026-01-23, version 2025.12.38514* This app is handy when it decides to work . Always in “maintenance” and o can never get an answer!!!!! Left me stranded one time . Ridiculous!!!!!!!! ### 1/5 — Why is Zelle still unavailable? *2025-07-19, version 2025.7.34497* Zelle was working just fine then suddenly it’s unavailable. It’s been two months, can’t send or receive money. ### 1/5 — NOT WORKING ON IPAD *2024-12-05, version 2024.11.28384* The recent update has caused an issue with the 2 factor authentication. I was forced to sign out, and upon signing in again and entering the code that was texted to my cell, the app unexpectedly crashes. Cannot log in. ### 1/5 — seriously? *2024-05-21, version 2024.4.24926* I have done business with your bank for a long time. And to think you charge me a service fee on my savings really upsets me. ### 1/5 — Zelle/Transfer features never work *2024-01-29, version 2024.1.23555* Every time I click on the zelle button it says “system error” ### 1/5 — Can’t Pay Mortgage W/App *2023-07-06, version 2023.6.20486* Every time you guys do an update I can’t pay my mortgage using the app or online until you fix the issue. Then it gets fixed, then a new update comes out and I have the same problem again. Very frustrating! ### 1/5 — Zelle *2022-06-28, version 2022.6.15314* Zelle interface non functional ### 1/5 — App is awesome! *2022-02-11, version 2022.1.14362* But can’t login since the latest update.! ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing Bank! *2026-08-09, version 2026.7.44584* Amazing bank and wonderful people who make you feel important and not another number! ### 5/5 — Easy breezy *2026-06-09, version 2026.5.42122* Great! Easy! Sure! ### 5/5 — Banking App *2026-05-21, version 2026.5.41510* The app works great! And the staff at the Williams Trace location are very nice! ### 5/5 — Bueno *2026-03-26, version 2026.2.39791* Es el mejor banco ### 5/5 — Geo *2026-02-15, version 2026.1.39310* Amazing Bank ### 5/5 — Works great *2025-11-08, version 2025.10.37198* I been having it for years and it never gave me any problems before! ### 5/5 — Gp *2025-10-31, version 2025.10.37198* VP of financial services was great. Made me feel like old down home banks. ### 5/5 — Internet Banking *2025-08-20, version 2025.7.35056* Very easy to use ### 5/5 — Too easy *2025-07-19, version 2025.7.34497* Did my first digital transfer today, no-brainer,, wasn’t even a challenge. ### 5/5 — Zelle problem *2025-06-16, version 2025.5.33050* Trying to send or receive money using zelle and I get a message that it is not working and to try again, annoying, it was not like this about a month ago. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*