# Bank of the Pacific Mobile — user reviews > 148 indexed App Store user reviews of Bank of the Pacific Mobile by Bank of the Pacific, rated 4.64/5 from 507 ratings. - Source: https://appshunter.io/ios/app/bank-of-the-pacific-mobile/id578426326/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-the-pacific-mobile/id578426326.md - Rating breakdown: 5★ 392 · 4★ 51 · 3★ 17 · 2★ 7 · 1★ 13 ## What do users think of Bank of the Pacific Mobile? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Secure - 👍 Convenient - 👍 Reliable - 👍 Great customer service - 👍 Useful features - 👍 User-friendly interface **Cons** - 🐛 Occasional crashes or glitches - 🔒 Overly strict security measures - ⚠️ Difficult to navigate - ⚠️ Issues with mobile check deposit **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Inconsistent performance on mobile devices **Most requested features** - Add option to view annual/YTD account summaries - Improve mobile check deposit reliability - Provide better notification details for transactions ## Newest reviews (13 of 148) ### 4/5 — Happy user *2026-06-30, version 11.0.260400* Works well ### 5/5 — Review *2025-12-02, version 11.0.5912* Your security team is wonderful. You have protected my account so many times.Appreciate your diligence. ### 5/5 — Makes banking so easy! *2025-11-09, version 11.0.5912* Wow sure love the convenience of this app! I know exactly what’s going on w my accounts any day, 24 hours a day! ### 5/5 — Keep up the great customer service!! *2025-10-30, version 11.0.5912* It’s so convenient that my customers can walk in your door and pay for their things. So convenient for their business’ ### 4/5 — Easy to use *2025-10-28, version 11.0.5912* Handy and easy to use. I especially love Karen Edwards being able to filter numerous ways. ### 5/5 — So Easy *2025-10-28, version 11.0.5912* Love the app! ### 5/5 — Bank review *2025-10-14, version 11.0.5912* Easy to use!! ### 5/5 — Great perks *2025-09-26, version 11.0.5912* Love this bank and online banking! Payback for debit use and payback for cash machine fees is a huge bonus ### 5/5 — Works great! *2025-05-06, version 11.0.5912* This App works very well, super useful! ### 5/5 — bop greatness *2025-04-24, version 11.0.5912* U r awesome ### 5/5 — BOP app *2025-04-19, version 11.0.5912* Easy to use, quick and accurate. I use this app daily. I rely on it to keep me on track. ### 4/5 — Good People *2025-02-28, version 11.0.5912* The app is spiffy and I don’t have trouble with online banking anymore. I still like to meet the people I am doing business with. In the case of The Bank of the Pacific, the people have been unfailingly helpful. ### 5/5 — Bopbank *2025-02-26, version 11.0.5912* Ok ## Most critical reviews (10 lowest-rated) ### 1/5 — bad *2026-07-05, version 11.0.260400* hate it ### 1/5 — Change of password with each update *2025-12-10, version 11.0.5912* These imbeciles have nothing better to do than force people to re-login after each useless update. I’m going to close this account and open with someone that have other priorities ### 1/5 — Broken Mobile Deposit *2025-11-04, version 11.0.5912* The mobile check deposit feature is broken unfortunately. ### 1/5 — No weekend fraud alert help *2025-03-24, version 11.0.5912* Two fraud alerts this weekend but I’m told to wait till biz hours ### 1/5 — Pass word up date *2025-03-06, version 11.0.5912* What the heck I’m on vacation and you ask to update pass word. I use facial recognition and don’t have time now so why only give 5 days to update?????? What with that???? ### 1/5 — Security overkill *2024-09-22, version 11.0.5907* Makes so hard to use, constant reconfirming password and id, very hard to use ### 1/5 — Changing pw again 🤬 *2024-05-04, version 10.0.5902* Tired of having to change my password and then it will not allow me… I am considering changing banks after nine years ### 2/5 — Difficult to navigate *2026-06-27, version 11.0.260400* Not a fan. It does not like to remember my login or Face ID. ### 2/5 — Highly archaic *2026-05-14, version 11.0.5912* Not a complete package deal of an app for banking. Lacks plenty of features that I wouldn’t imagine to be difficult to implement. I’m not a bank after all, but there’s just things I’ve had on even more overall outdated banking apps. I can’t verify my own transactions without calling my local bank. Feels like asking for permission to bank. I can’t access a whole lot of my own information. The layout isn’t streamlined and you can get lost rather easily even if you use the app regularly. Needs work. ### 2/5 — Difficult to navigate *2025-01-02, version 11.0.5912* Not a fan. It does not like to remember my login or Face ID. ## Most praised reviews (10 highest-rated) ### 5/5 — Useful and simple *2026-07-06, version 11.0.260400* As the title says :) ### 5/5 — Very easy to use. *2026-07-02, version 11.0.260400* I like this app because it takes you right to your accounts without having to go through a bunch of steps. Awesome website. ### 5/5 — Great app *2026-07-01, version 11.0.260400* I use it every day ### 5/5 — Bank on line *2026-06-30, version 11.0.260400* I think it is to amazing 🤩 ### 5/5 — Great App *2026-06-29, version 11.0.260400* The tech team is ahead of the curve great job. ### 5/5 — Such an easy app, love it! *2026-06-29, version 11.0.260400* The facial recognition works really good and I like to see my current balance and what’s pending ### 5/5 — Great perks *2026-06-26, version 11.0.260400* Love this bank and online banking! Payback for debit use and payback for cash machine fees is a huge bonus ### 5/5 — Easy App *2026-06-24, version 11.0.260400* This site is easy to navigate, all of the information I need is right there. ### 5/5 — New User *2026-03-16, version 11.0.5912* Just joined BOP and have to say I’m impressed with their excellent customer service and online support. ### 5/5 — Excellent! *2026-01-18, version 11.0.5912* I have been using this app for years and it’s easy to use and a great tool for my banking needs. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*