# Bank of the West — user reviews

> 7 indexed App Store user reviews of Bank of the West by BANK OF THE WEST (TX), rated 4.76/5 from 430 ratings.

- Source: https://appshunter.io/ios/app/bank-of-the-west/id947859969/reviews
- App overview in markdown: https://appshunter.io/ios/app/bank-of-the-west/id947859969.md
- Rating breakdown: 5★ 374 · 4★ 21 · 3★ 9 · 2★ 7 · 1★ 9

## Most critical reviews (7 lowest-rated)

### 1/5 — Zelle

*2021-06-09, version 20.2.80*

I was unable to unregistered Zelle

### 2/5 — 1Frustrated!!!

*2019-04-23, version 18.1.79*

i’m very frustrated with this app it used to work great but now it is always saying I don’t have connectivity. Which is not true. Please update your app to keep up with technology! 
Thank you

### 3/5 — Not too bad

*2018-07-29, version 18.1.79*

I really like this app, it does what it’s supposed to do. I had no problem with this app until I accidentally deleted it & had to re-download it. Now when I open the app it says ‘you do not have network connectivity..’. My WiFi connection is working perfectly. When I turn my WiFi off & use my data, the page won’t load. If they can fix this then I’d rate 5 stars.

### 4/5 — Touch to Open Account Always Fails

*2025-07-10, version 25.1.30*

Using fingerprint touch to log into my account always fails, closes me out and then have to redo to login. This is a flaw in Bank of the Wests app as I don’t get these errors for any other bank account. It’s annoying.

### 5/5 — Transfers

*2023-10-19, version 23.1.71*

The ability to move funds from one account to the other, is extremely easy and effective.

### 5/5 — App

*2019-03-28, version 18.1.79*

Very poor app. My experience was the same as the previous review only much worse!  The website had similar problems!

### 5/5 — Great app to quickly access my account

*2015-05-14, version 4.7.153*

I really enjoy the Bank of the West mobile app. It is user friendly and allows quick access to important information. You can review account balances, view recent transactions, and create transfers between the accounts, which is really all you need from a banking app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*