# Bank of Utah Mobile — user reviews > 19 indexed App Store user reviews of Bank of Utah Mobile by Bank of Utah, rated 3.62/5 from 34 ratings. - Source: https://appshunter.io/ios/app/bank-of-utah-mobile/id459826210/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-of-utah-mobile/id459826210.md - Rating breakdown: 5★ 7 · 4★ 3 · 3★ 0 · 2★ 2 · 1★ 5 ## Newest reviews (1 of 19) ### 5/5 — Thank you Bank of Utah! *2011-11-10* This is the greatest tool! Thank you so much. You are the best little bank ever and I've banked with several. ## Most critical reviews (10 lowest-rated) ### 1/5 — New update is broken for me *2026-04-29* Latest update won’t download. Getting ‘no internet’ messages (yet I’m leaving a review from the same device). Customer service no help. **Developer response:** Thanks for the feedback, and we’re sorry you had this experience. We take comments like this seriously because they help us improve both the app and our customer experience. We’d really like to learn more about what happened and see if we can make this right. Please reach out to us here: https://bankofutah.kadince.com/external/forms/3008037943d52884d7597c3ca88ba482 or through the in-app support option and mention your review so a manager can personally follow up with you. ### 1/5 — Awful app *2026-03-12* Login is terrible, Face ID never saves, have to manually log in every time. Inside the app is clunky, can’t link my external accounts. They really need to switch to a new provider **Developer response:** We appreciate you taking the time to leave this review. If you can provide us more feedback here: https://bankofutah.kadince.com/external/forms/3008037943d52884d7597c3ca88ba482 We would love to learn more to help us identify where we need to better our platform. ### 1/5 — Does not work *2025-09-08* I cannot log in on the mobile app but I can on my PC. What the heck?! ### 1/5 — Terrible *2025-04-09* Crashes all the time and never lets me do transfers. Can never get Zelle to work so I don’t even know why they offer it as an option on the app. Never had so many issues with a bank before. Going to close my account with them. ### 1/5 — Mobile direct deposit *2023-08-25* It does no work. ### 1/5 — Mobile deposit doesn’t work *2021-02-05* Can’t get mobile deposit to work. Never had an issue with other banking apps. Very frustrating. ### 1/5 — Good till it stopped working *2012-04-23* This iteration of the app is terrible you can't even see recent transactions. You can see your balance and that is it. Completely worthless at this point I go right to the website now. ### 4/5 — Little tricky to setup *2016-02-25* Make sure you setup your account on a pc first otherwise the app will crash immediately after entering your code and never finish setup (iPhone 6). Also, I miss the account preview button from the old app. It was nice to see my balance without having to sign all the way in. ### 5/5 — Amazing! *2026-01-12* So easy to use and I love the updates to make it more intuitive. **Developer response:** Thank you for the review! ### 5/5 — U of U MFS *2025-12-10* Bank of Utah is a large bank with the small town feel. The ultimate community bank. **Developer response:** Thank you so much! ## Most praised reviews (8 highest-rated) ### 5/5 — Fast, Quick, Efficient. *2025-12-10* Does everything you need it too quick and efficiently. **Developer response:** Thank you! ### 5/5 — Great App. Great Bank. *2025-12-09* The bank app has some really great features and a cool new look with a tile approach which makes reviewing my accounts so easy. **Developer response:** We love the new look as well! ### 5/5 — Works Great *2025-12-08* I can add other accounts and transfer money easily between accounts. Other great features as well. **Developer response:** So glad you like the app! ### 5/5 — Good App, Great Bank!! *2019-08-08* Like I said: Good App, Great Bank!! ### 5/5 — Bank of Utah *2017-11-15* App is easy to use and convenient. ### 5/5 — Awesome! *2014-02-18* This app melted my face off it was so awesome! ### 5/5 — Liked it *2014-02-18* Easy to use and access account. ### 5/5 — Great app! *2012-04-09* Account balances on the go! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*