# Bank of Washington — user reviews

> 11 indexed App Store user reviews of Bank of Washington by Bank of Washington, rated 4.80/5 from 452 ratings.

- Source: https://appshunter.io/ios/app/bank-of-washington/id524732836/reviews
- App overview in markdown: https://appshunter.io/ios/app/bank-of-washington/id524732836.md
- Rating breakdown: 5★ 403 · 4★ 28 · 3★ 9 · 2★ 4 · 1★ 8

## What do users think of Bank of Washington?

Overall sentiment: mixed

**Pros**

- 👍 Easy to install
- 👍 Easy to navigate
- 👍 User friendly
- 👍 Convenient
- 👍 Better than mobile web
- 😊 Great service
- 😊 Happy, smiling people

**Cons**

- 🐛 Slow to respond
- 🐛 Crashes often
- 🐛 Device re-registration issues
- 🐛 Redundant bill pay
- 🐛 Bill pay processing delay
- 🐛 App never worked for one user
- 😞 Forced to use another bank

**Commonly reported bugs**

- App is slow to respond
- App crashes frequently
- Repeated device re-registration required
- Bill pay processing takes a week
- App has never worked for a business owner
- Need to fix bugs before release

**Most requested features**

- Mortgage account breakdown (principal, interest, escrow)
- Option to make extra principal payment on mortgage

## Most critical reviews (10 lowest-rated)

### 1/5 — New Version is Terrible!!

*2021-02-02, version 21.0.5618*

The newest version of the app is slow to respond and crashes more often. Also I keep having to reregister my device over and over! And bill pay is so redundant, what’s the point of an online payment system if I have to wait a week until it’s processed!? Please fix these issues!!

### 1/5 — Worst banking app ever used

*2016-02-05, version 4.7.153*

I'm a business owner and on the road a lot. This app has NEVER worked for me. I've talked to the bank several times and nothing has worked to fix it. They seriously need to get the bugs fixed before putting this out for their costumes. I need to open another business account, but because of the app not working and travel happening so much, I am forced to use another bank that I've used in the past that is more reliable. 

Washington Bank is a great bank, they just need a new app.

### 3/5 — Online banking review

*2019-03-15, version 18.3.81*

Wish mortgage account had principle, interest, escrow breakdown. Also wish there was a make a extra principle payment option on this online account

### 5/5 — Great Service

*2020-02-03, version 19.3.20*

Great service, happy smiling people to work with

### 5/5 — Amazing!!!!

*2014-09-28, version 4.6.37*

This app is a must!

### 5/5 — Nice!!!!

*2012-07-24, version 2.2.3*

Very easy to install and navigate

### 5/5 — Amazing!!!!

*2012-07-16, version 2.2.3*

Very easy to use. Absolutely love this app!!!!

### 5/5 — Awesome!

*2012-07-13, version 2.2.3*

Blows mobile web out of the water! :)

### 5/5 — Great!

*2012-06-30, version 2.2.3*

Much better than using the mobile browser!

### 5/5 — BOW App :)

*2012-06-24, version 2.2.3*

Great app. Very user friendly and much easier than the old version. Great work!!

## Most praised reviews (1 highest-rated)

### 5/5 — Easy to use

*2012-05-30, version 2.2.3*

So convenient! Easy to use, love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*