# Bank on Buffalo goMobile — user reviews > 20 indexed App Store user reviews of Bank on Buffalo goMobile by CNB Bank, rated 4.77/5 from 750 ratings. - Source: https://appshunter.io/ios/app/bank-on-buffalo-gomobile/id1170637307/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-on-buffalo-gomobile/id1170637307.md - Rating breakdown: 5★ 642 · 4★ 69 · 3★ 15 · 2★ 8 · 1★ 13 ## What do users think of Bank on Buffalo goMobile? Overall sentiment: negative **Pros** - ✅ App improvements over previous iterations - ✅ Functionality restored after updates - ✅ Basic banking operations work adequately **Cons** - 🐛 Frequent app crashes and freezes - 🐛 Persistent login and authentication issues - 🐛 Poor app stability requiring frequent reinstalls - ⚠️ Outdated user interface design - ⚠️ Slow loading times (60+ seconds) - ⚠️ Not user-friendly compared to competitors - 💳 Very low transfer limits ($2,500 per transaction, $5,000 per month) - 🔒 Overly complicated security process - 📱 Mobile app unreliability and crashes - ❌ Inconsistent app behavior across devices **Commonly reported bugs** - App crashes every few days requiring deletion and reload - Login timeout errors with password reset requirement - Face ID recognition failures causing account lockouts - App won't open with error messages - Password entry timeout issues - Repeated authentication prompts - App disappears from device after phone replacement - Unable to download from App Store - Slow loading times for account balance display - Inconsistent screen layouts compared to App Store advertisements **Most requested features** - Face ID/biometric authentication (previously available, now missing) - Fingerprint recognition login - Improved password recovery process without phone calls - Better transfer limit options - Clearer account balance display - Improved app performance and speed - Modern UI design overhaul - Streamlined security questions (less frequent prompts) - Insufficient funds validation before transfers ## Newest reviews (2 of 20) ### 1/5 — Absolute trash *2020-08-05* This app is garbage, looks like a 12 year old designed this and it is the most frustrating and not user friendly banking app I’ve ever seen! It’s slow and has like no options to do anything like other banking apps! I am legitimately going to change banking institutions just because of the frustrating app! Bank on buffalo you’ve lost a long time customer thanks for screwing up Bank of Akron! ### 1/5 — 👎🏽👎🏽👎🏽👎🏽 *2019-02-22* App is constantly locking me out because it doesn’t recognize my Face ID. Has happened dozens of times and I have to keep calling to get it unlocked. Not an easy app to use and not up to par with other banking and credit card apps that I never have this problem with. ## Most critical reviews (10 lowest-rated) ### 1/5 — Transfer *2023-07-21* Why would your limit be so low for transferring money? $2,500 per transaction and $5,000 per month?? **Developer response:** Hello, thank you for your review and for being a customer with Bank On Buffalo. We apologize for this inconvenience you’re experiencing. If we can assist you on this, don’t hesitate to reach out to us at 844-510-0819. ### 1/5 — Terrible *2023-06-24* Just terrible. **Developer response:** Hello, thank you for your review and for being a customer with Bank On Buffalo. We are sorry to hear about the experience you’ve had with our mobile app. If you have any concerns or questions, please reach out to us at 844-510-0819. ### 1/5 — Worst Finance App EVER. *2020-12-22* I have been trying to get into this piece of junk app for a week now. I keep getting some ridiculous error message and the dumb thing won’t open, so I have to resort to the garbage webpage version to be able to do my banking. Who designed this piece of garbage!? **Developer response:** Hi Hannah, we are sorry for the inconvenience. We will pass your comments along to our developers for a resolution. In the meantime, please reach out to our Customer Service Center at 1-844-510-0819 for better assistance. ### 1/5 — No good *2020-12-15* Can’t get into anything!!! **Developer response:** Hello, thank you for leaving a review. Our developers have been working to resolve these issues. Please be sure to update the app for the best experience possible! ### 1/5 — Poor App Design *2020-11-19* Several times, I’ve attempted to log in. Once I type in my password, a notice appears saying I took to long. Second time, a repeated prompt. Two days ago, I got a phone replacement. The Bank on Buffalo app disappeared. I went to the App Store to download, again. Instead, the mobile app opened directly to my bank account. I have yet to be able to download from the App Store. ### 1/5 — Doesn’t work *2020-11-01* This app simply just does not work and I’ve had constant issues with it. Super frustrating. Don’t even bother downloading it. **Developer response:** Hi Zac, thank you for sharing your experience. We are sorry for any inconveniences you have faced. Our developers are constantly working to enhance the app experience for our customers so be sure to look out for future releases! ### 1/5 — Bad app *2020-08-28* Hard to work with I’ve set up my Touch ID and it’s still asking me to enter password also every time it’s asking me enter security question answers But security questions after each login is really annoying ,why cant I just use my Touch ID and get to work with app? Plus heads up be careful when u users transfer money for example from saving to checking One thing happened to me is that I was trying make a transfer from saving to check I did it opposite by accident in selection area ‘from to, I had less money in checking so I transferred money I didn’t have to saving and that gave overdraft of 35$ But my other banking app won’t let this happed it “would say insufficient funds can’t make transfer’” so basically bank will make money if such accidents ... DEVELOPERS PLS UPGRADE THIS APP....Make it more easy to work with ... ### 1/5 — Terrible *2020-08-20* Don’t even bother downloading this app. Despite deleting and reinstalling several times and, after calls to customer service, it refuses to let me in. Sadly, the transfer From Bank of Akron to Bank on Buffalo has not been a smooth one and I’m questioning even remaining a customer. ### 1/5 — Horrible *2020-08-18* For a banking app I expect much better. Signing on is a process. I honestly don’t know how much money I have in my accounts since reading the app is difficult. Also, descriptions of things are labeled wrong. ### 1/5 — Eh *2020-08-12* After our bank merged with BoB I have to say switching apps is definitely a let down. Last one was super easy to use, really easy to navigate l, and looked really well put together. While this one functions well enough it looks very poorly put together. My screens look nothing like the ones advertised in the App Store. I have no way to enable face recognition. All in all definitely a let down ## Most praised reviews (8 highest-rated) ### 5/5 — The app works again! *2020-12-17* After updating the app, everything works again. Thanks devs! **Developer response:** Hi Zachary, our developers are constantly working to enhance the app experience for our customers so we appreciate you taking the time to provide us with an update regarding our app. We are happy to hear you are enjoying your mobile experience! ### 5/5 — Not good *2020-10-26* Half the time the app doesn’t work **Developer response:** Hello, We are sorry to hear that you are experiencing difficulties accessing our mobile app. We are always here to help! Please feel free to reach out to our Customer Service Center at 1-844-510-0819 for better assistance. ### 4/5 — Big improvement from last iteration *2020-12-17* The Bank of Buffalo app still has some kinks that prevent it from being a “good” app, but it is an enormous improvement from what it was last update, so it is getting 4 stars. They did decent here; Devs just need to keep improving it. **Developer response:** Hello, thank you for your updated review. We’re always looking at ways to make our app the best it can be so we’ll be sure to pass along your feedback to our development team! ### 3/5 — Face ID *2021-10-20* It appears Face ID is no longer an option will this be returned in future updates? ### 2/5 — Mobile app *2022-12-23* Not sure why but every few days this app goes down. I constantly have to delete from my Home Screen and reload. I’ve been to bank and no one seems to know why? I don’t have any issues with other banking apps - just this one! Ridiculous! **Developer response:** Hello, thank you for your review and for being a customer with Bank On Buffalo. We apologize for this inconvenience you’re experiencing. If this issue persists or any others come up, don’t hesitate to reach out to us at 844-510-0819. ### 2/5 — Terrible login. *2022-12-06* Get a digit wrong on the login and you have to call an 800 number to redo your password. Quite an annoying inconvenience. Most other apps have face or finger recognition. It would be nice for the bank to catch up with modern day tech. **Developer response:** Hello Joe, thank you for your review and for being a customer with Bank On Buffalo. Fingerprint and Face ID is available in the app! Navigate to your profile icon then go to Banking Services > Manage Fingerprint/Face ID > Fingerprint/Face ID Enrollment and follow the prompts to have your device setup. If you continue to experience issues, please reach out to us at 844-510-0819 so we can assist. ### 2/5 — Outdated *2020-07-16, version 9.2.2.1* My first experience with Bank on Buffalo app and web site I am sure it is somewhat functional but it looks like it was designed by a class in high school nowhere near as smooth and functional as my other banking apps ### 2/5 — Slow website and app *2018-10-19* Both the website and mobile app are very slow. When you log in, it takes about 60 seconds or longer to see your balance(s). Please speed up the loading times of the online experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*