# Bank With United Business — user reviews > 46 indexed App Store user reviews of Bank With United Business by United Bank (US), rated 4.70/5 from 2,554 ratings. - Source: https://appshunter.io/ios/app/bank-with-united-business/id1351481886/reviews - App overview in markdown: https://appshunter.io/ios/app/bank-with-united-business/id1351481886.md - Rating breakdown: 5★ 2,173 · 4★ 201 · 3★ 73 · 2★ 35 · 1★ 72 ## What do users think of Bank With United Business? Overall sentiment: negative **Pros** - 🚀 Easy mobile banking - 👍 Friendly customer service - 💡 Useful check deposit feature **Cons** - 🐛 Frequent login issues - 🔒 Overly complex security - 👎 Outdated and unintuitive UI - 🔍 Lack of account visibility and management features **Commonly reported bugs** - Inconsistent mobile check deposit - Repeated password reset requirements - Frequent app crashes and errors **Most requested features** - Improved mobile app functionality - Enhanced account management tools - Streamlined login and security processes ## Newest reviews (12 of 46) ### 2/5 — 1990 wants its banking app back *2026-03-26, version 6.0.0.10662* This app looks & feels like it is from 1990. The login process is poor and frequently breaks. The UI is utterly terrible, it feels like United puts no effort into this. The shoddy app is one of the reasons I am moving my biz banking somewhere else. ### 2/5 — Quite Poor for 2024 *2024-07-09* The recent update seems limited to a new font and removing access to statements. I’m not sure how anything was improved. Now it is more tricky to enable Face ID for login. Also lacking are settings inside the app. This this app could hardly be any more bare bones. It works like an app from 2010 not 2024. It does not inspire confidence. ### 2/5 — Please fix *2023-11-15, version 5.0.20.4677569558* Every other week I have to reset my password AFTER using my face recognition. In order to reset it makes me call in. This is becoming an annoyance at this point. ### 2/5 — Not thrilled *2023-10-24, version 5.0.20.4677569558* It’s difficult to long in. I can’t properly locate things. I’m looking for ACH and can’t find it. I need this process t be mor simplistic. ### 3/5 — It’s unfortunately the only app *2023-05-31, version 5.0.20.4677569558* So this app is a real pain in the ……..constantly making you change passwords that you have never, ever used so you can easily forget the new ones. On top of that trying to log in (commercial account) is ridiculously complex, having to know info that I have to flip through files to find. Deposits work fine, the balance is usually very correct, and it doesn’t crash, but for the above reasons I can’t give it more than 3 stars. ### 3/5 — Very basic app *2023-04-28* The 5-star reviews cannot be legit. Yes, mobile check deposit works—most of the time—but this is expected in 2023. The app is so basic in functions that it’s a disappointment. You can see your balance and transactions. Even view statements (which is a recent improvement). But there’s no kind of account alerts, fraud alerts, and no way to contact United. This app is about what one would expect in 2010. And it looks like that too. ### 3/5 — Business *2023-04-22, version 5.0.20.4677569558* Very friendly to use but would be even easier if the app can read the amount on the check by itself like PNC Bank do ### 2/5 — Absurdly basic app *2023-01-10, version 5.0.0.2772* The 5-star reviews cannot be legit. Yes, mobile check deposit works—most of the time—but this is expected in 2023. The app is so basic in functions that it’s a disappointment. You can see your balance and transactions. Even view statements (which is a recent improvement). But there’s no kind of account alerts, fraud alerts, and no way to contact United. This app is about what one would expect in 2010. And it looks like that too. ### 2/5 — Business app *2023-01-03, version 5.0.0.2772* The business app is not up to par. You cant see what bills you have submitted thru online bill pay. This resulted in me paying a bill twice. Just not impressed with it. ### 1/5 — Online banking *2021-12-30, version 5.0.0.2772* You need to be able to see who just paid immediately, not the next day-or two. You also need to be able to see the vendor without clicking on the transaction. Worst online system I’ve ever used. ### 2/5 — This website seems a bit plain *2021-12-06, version 5.0.0.2772* I'm ### 1/5 — No more change the password every couple of months *2021-09-27, version 5.0.0.2772* I can’t emphasize enough how annoying it is to have to change my password every couple of months! What a stupid requirement. Not to mention how you guys have almost no features on your app. At this point I would’ve switched banks already if it weren’t such a pain to do so! Please do better! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst business bank app *2025-09-30, version 6.0.7692* Mobile app is a headache. Just reset my password after not using the app for six months due to issues logging in only to deal with the same issues. Having a business banking mobile app where you can’t actively monitor business finances has a negative impact on the business account. This is a serious issue. Makes me want to do business with a different bank. ### 1/5 — Hello? 2009 wants its banking app back… *2025-05-22, version 6.0.0.5857* Seriously difficult to use. Logs me out every week or so. As others say, this is the worst banking app I’ve used. It is absurdly difficult to get to statements that you want to download. The UI makes no sense at all. The app requires an SMS code entirely too frequently. It’s almost like they do not understand how to do security. Worse still, hardly any improvement in the app over the past 10 years. ### 1/5 — Company ID *2025-01-28, version 6.0.3951* Every time I log into this banking app, I have to enter my company ID. Even after clicking save info on the home screen I still have to enter my company ID and all of my identifying information. Every time I login this app is pointless and useless at times. ### 1/5 — Still Quite Poor for 2024 *2024-10-13, version 6.0.3124* Terrible! This is the worst financial app I have ever used. Someone should send it back to 2014. Tiny fonts and limited functions make this seem it was copied from an example app. A recent “update” is limited to a new font and removing access to statements. I’m not sure how anything was improved. Despite three different credentials and Face ID I am still required to enter an SMS code every time I want to login. It’s difficult to understand how this app could get such high ratings…Are the reviews shills? ### 1/5 — Why don’t you pay attention to the details? *2024-06-26, version 6.0.2220* Please, have someone design these apps that does not use his/her cellphone for all communication. Why would you disable the capability of using this in landscape mode? Read the room guys…your target audience is not the 20 something that spends their spare time on TikTok. ### 1/5 — Useless *2023-06-21* Mobile deposit gives consistent error message that it cannot find check endorsement regardless if it is stamped or hand written. After about 10 tries it accepts the check endorsement under exact same conditions. It doesn’t have problem reading the front of check, only on the back of check is the problem. This the only reason why I will change banks as everything else is mostly acceptable. ### 1/5 — Worst online deposit workflow in the banking industry *2023-04-05, version 5.0.20.4677569558* Horrible phone app ### 1/5 — I couldn’t understand anything *2022-12-24, version 5.0.0.2772* I asked the same question at least five times and never got the correct answer. Honestly, I could not understand what she was saying.nook777 ### 1/5 — $5k max mobile deposit for a business? *2022-05-26, version 5.0.0.2772* This makes no sense for a business. None. ### 1/5 — Not dependable *2022-04-09, version 5.0.0.2772* Had to reinstall app and reenroll to log in again. Difficult to depend on this app for business purposes. ## Most praised reviews (10 highest-rated) ### 5/5 — President *2024-05-14, version 5.0.20.4677569558* My buisness has been with United Bank since 1998 when my personal bank wouldn’t give me a “Buisness Loan”. United has stayed with me when times got tough. ### 5/5 — Transfer *2023-11-04, version 5.0.20.4677569558* Very easy… great bank love all the employees!! they are very helpful ### 5/5 — Error code *2022-12-23, version 5.0.0.2772* This is the only app I use that constantly generates an error code while downloading updates. Rarely get to check my accounts on the go using app. ### 5/5 — Love United Bank *2022-09-29, version 5.0.0.2772* Love the ease of the bank app and it’s always a joy to go to the bank. The ladies call me by name and offer the very best in customer service. ### 5/5 — Check deposit *2022-09-16, version 5.0.0.2772* Jennifer, the third or fourth to try to help me was very helpful and knowledgeable and personable. Thanks Jennifer. Keep up the good work. The other people I spoke with were also very nice but due my hearing or their accents were unsuccessful.. They tried to help ### 5/5 — Transfer *2022-02-03, version 5.0.0.2772* Very easy… ### 5/5 — Customer review *2021-09-27, version 5.0.0.2772* I don’t like the fact that every month I have to log in my account to see my account ### 5/5 — Great app for banking! *2021-06-09, version 5.0.0.817* Easy and quick to use! Thanks Gordon ### 5/5 — Great Service *2021-02-17, version 4.6.5.704* At my areas ### 5/5 — Great Bank *2020-10-06, version 4.6.5.704* Really enjoy banking at United Bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*