# Bank9ja

> Bank9ja is a Nigerian digital banking platform for easy, secure, and free financial transactions. (iPhone/iPad app by 9 Payment Service Bank (9PSB).)

- Source: https://appshunter.io/ios/app/bank9ja/id1623785886 (this page in markdown: same URL + `.md`)
- Developer: [9 Payment Service Bank (9PSB)](https://appshunter.io/developer/1519792093)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 2.70/5 from 9 App Store ratings · 11 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.5 · 81 MB
- Languages: American English
- Released: 2022-06-17
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bank9ja/id1623785886/reviews.md

## What is Bank9ja?

Bank9ja is a bank agnostic digital banking platform uniquely designed to make your daily banking activities easier, seamless and secure. Bank9ja is for everyone - employees, students, farmers, traders, everyday people, Millennials and GenZs.

We have designed Bank9ja with Nigerians in mind, proudly a Nigerian product for Nigerians. Are you from 9ja, then Bank9ja is designed for you. Download, install, use, review and rate it. It's all yours to download for FREE.

•      Set up your profile in 2 minutes
•      Secure and faster login with a passcode and biometric login
•      Send money to any bank account or phone number in seconds for FREE (T & C apply)
•      Buy cheap data and stay connected
•      Pay bills for FREE
•      Enjoy multiple FREEBIES (bonus airtime, bonus betting wallet funding, cashback etc.) round the clock
•	No paperwork required
•	No need to ever visit a bank branch
•	More features coming soon to make your banking experience enjoyable like never before

## Key features

- Profile setup in 2 minutes
- Secure passcode and biometric login
- Free money transfers
- Purchase data
- Free bill payments
- Exclusive freebies and cashback

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/bank9ja/id1623785886/reviews.md

### 1/5 — Avoid 9psb

*2026-02-17*

This is one of the worst bank wallet have seen. Pls it advisable to avoid them, lazy staff in Kano branch. It will take months for u to get ur problem resolved. Try them and see I promise u will regret using their services

### 1/5 — Upgrading

*2026-01-21*

You really need to make a provision for cancellation of upgrading an account when you needed to make an amendment, it been like that for a over a month even after I have gotten a feedback on why it could not be completed but I still can’t cancel it

### 1/5 — Inconveniencing app

*2025-11-24*

Why is it taking so long the approve the documents I uploaded to upgrade my kyc level? It’s over 3 days now.

**Developer response:** Hi there,

We’re really sorry for the delay and we understand how frustrating that can be. Document verification is usually completed within 24 hours. However, the digital address verification is required for a Tier 3 upgrade.

Please ensure that your location services are turned on to help fast-track the process. If your upgrade is still not completed, kindly send us an email at hello@9psb.com.ng and we’ll assist immediately.

### 1/5 — Inconveniencing app

*2025-11-17*

I can’t even complete kyc each time I input my bvn it says error trying to fetch data okay I tried other options using my bank account it’s still redirected me to the bvn verification okay I tried using my nin each time I input my nin it loads then return me back to the nin page it’s my first time yet it’s so inconvenient to use

### 1/5 — A bad app

*2025-11-02*

A bad app 
They start malfunctioning after sending money to the account

**Developer response:** Hello there,

We are sorry to hear that you feel this way. I can confirm you are running on the old version of the app. Please do update your ap to enjoy best experience to send and receive money.

### 5/5 — Ayokunle Akinriboya

*2025-06-23*

Easy to operate. Very detailed and seamless

**Developer response:** Hi there, Nice to know this.

### 5/5 — Best mobile banking app

*2025-06-16*

User friendly and seamless

### 1/5 — Bad app

*2025-02-20*

It’s been days now I couldn’t access my own money!! What kind of bank is this ??? Please do the needful I need my money to pay for bills.

### 1/5 — Bad app

*2024-06-05*

It is a bad app I just open the app today and I sent 10k first I saw the alert I saw 94k next since 5pm in the evening till now in the morning I never see the alert 

I don’t like the bank it a bad experience in the first day

**Developer response:** Hello,

We’re sorry for the frustration caused. All issue related with transfers has been fixed in our latest app update. Please update the app to the newest version and log in using your email address. 

Thank you for your patience.

### 1/5 — A bad app

*2024-02-08*

This bank app is rubbish I created an account that I can’t login just a waste of time and data

## Frequently asked questions about Bank9ja

### What are the main benefits of using Bank9ja?

Bank9ja offers a seamless and secure digital banking experience, allowing users to set up profiles quickly, send money for free, buy data, and pay bills without visiting a bank branch or requiring paperwork. Users can also enjoy various freebies like bonus airtime and cashback.

### Is Bank9ja secure to use?

Yes, Bank9ja is designed with security in mind, featuring secure and faster login options including passcode and biometric authentication. The platform aims to make daily banking activities easier, seamless, and secure for its users.

### Can I send money to any bank account with Bank9ja?

Yes, you can send money to any bank account or phone number in seconds for free, subject to terms and conditions. This feature is designed to make peer-to-peer transactions quick and convenient.

### What kind of freebies can I expect from Bank9ja?

Bank9ja offers multiple freebies round the clock, which may include bonus airtime, bonus betting wallet funding, and cashback. These are designed to add extra value to your banking activities.

### Does Bank9ja require any paperwork?

No, Bank9ja eliminates the need for any paperwork. The entire process, from setting up your profile to conducting transactions, is designed to be digital and paperless.

### How often is Bank9ja updated?

Bank9ja was last updated on 2026-02-19 with version 3.1.3. The developer consistently works on adding more features to enhance the banking experience.

### What devices does Bank9ja support?

Bank9ja is available on iPhone and iPod devices, indicating compatibility with Apple's mobile operating systems. Users on these platforms can download and use the application.

### What is the user rating for Bank9ja?

Bank9ja has a user rating of 2.7 stars from 9 ratings. This feedback is valuable for understanding user sentiment and areas for potential improvement.

## Version history (last 5 releases)

### 3.1.8 — 2026-08-20

Bug fixes and general app improvements

### 3.1.7 — 2026-08-07

Bug fixes and general app improvements

### 3.1.6 — 2026-07-08

Account creation with liveness check
Bug fixes and optimization
Settings update
9PSB Cards (Physical and virtual)
Spend and save

### 3.1.5 — 2026-06-16

Bug Fixes and optimisation

### 3.1.4 — 2026-05-12

Request and manage cards
Spend and save 
General optimization

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## Related topics

[9payment](https://appshunter.io/ios/topics/9payment)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*