# BankCBC Retail

> Mobile banking app for checking balances, transfers, bill pay, and check deposits. (iPhone/iPad app by Bank of Southern California.)

- Source: https://appshunter.io/ios/app/bankcbc-retail/id1607139243 (this page in markdown: same URL + `.md`)
- Developer: [Bank of Southern California](https://appshunter.io/developer/512040252)
- Category: Finance, Business
- Price: Free
- Rating: 4.70/5 from 393 App Store ratings · 28 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 140 MB
- Languages: American English
- Released: 2022-03-03
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bankcbc-retail/id1607139243/reviews.md

## What is BankCBC Retail?

Start banking wherever you are with BankCBC Retail for mobile banking! Available to all California Bank of Commerce consumer online banking customers. BankCBC Retail allows you to check balances, make transfers, pay bills, and make deposits.
 
Available features include:
 
Accounts
Check your latest account balance and search recent transactions by date, amount, or check number.
 
Bill Pay
Schedule one-time payments.
Add, Edit, or Delete Payees directly from the app.
 
Check Deposit
Deposit checks while on the go
 
Personal Finance
Take control of your finances using:
- Budgeting
- Account aggregation
- Auto-categorization
- Debt management
 
Transfers
Easily transfer cash between your accounts.

## Key features

- Check account balances and transactions
- Schedule bill payments
- Deposit checks remotely
- Budgeting tools
- Account aggregation
- Debt management

## What do users think of BankCBC Retail?

Overall sentiment: mixed

**Pros**

- 👍 Excellent customer service
- 👍 Helpful staff
- 👍 Easy to use app
- 👍 Accomplish banking tasks from phone
- 👍 Human answers when calling
- 👍 Personal touch in person
- 👍 Great tellers
- 👍 Awesome banking experience

**Cons**

- 🐛 App crashes frequently
- 🐛 App is not intuitive
- 🐛 App design is poor and clunky
- 🐛 Mobile check deposit doesn't work
- 🐛 Touch ID/Face ID not working
- 🐛 Login credentials not saved
- 🐛 Limited features on app/website
- 🐛 Zelle option is difficult to use
- 🐛 Transaction history limited to 90 days
- 🐛 Negative change in deposit format

**Commonly reported bugs**

- App always crashes
- Screen name and password doesn't save
- Mobile Check Deposit Never Works
- Touch ID not working for two months
- Forcing login without Touch ID
- Mobile deposit scanning doesn't work half the time
- App has bugs

**Most requested features**

- App needs a makeover with more features
- More robust app and website features
- Ability to see more than 90 days of checkbook
- Rethink clunky interface with a designer
- Implement Face ID and fix Touch ID issues

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/bankcbc-retail/id1607139243/reviews.md

### 5/5 — Excellent service

*2026-08-03, version 6.0.0.17593*

Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.

### 5/5 — Bank CBC

*2026-07-28, version 6.0.0.17593*

Great bank great app.

### 2/5 — Bank is great, but

*2026-06-30, version 6.0.0.16796*

The website is not optimal.   Mush better with other banks.   The bank itself is great!

### 5/5 — Happy

*2026-06-26, version 6.0.0.16796*

Great bank

### 5/5 — Security

*2026-06-26, version 6.0.0.16796*

Very user friendly. When I call if I need any help with my banking. A human answers! Wonderful!

### 5/5 — Excellent service

*2026-05-14*

Thanks so much to your staff at Monterey in Rancho Mirage California. They are always so helpful. I’ve had a difficult time after my husband passed away and everyone especially the accounts manager were so so helpful.

### 5/5 — Love it!

*2026-03-02, version 6.0.0.13777*

The app allows me to accomplish all of my banking tasks….all from my phone. Super easy to use.

### 5/5 — New customer

*2026-02-20, version 6.0.0.13777*

The best customers service. Great bank

### 2/5 — Love the bank - app needs work

*2025-08-26, version 6.0.0.9338*

The app needs a big time makeover. It is utilitarian at best and not intuitive in the least. The app and the website both need to be way more robust with features and storage - ie need to be able to see more than 90 days of my checkbook. Look at B of A. Granted they have a lot to spend on their app, but it is feature rich and intuitive. PS - PLEASE don’t bombard me with ads while I’m using your app.

### 5/5 — Chris & Grant

*2025-08-22, version 6.0.0.9338*

Easy to use!!!

## Frequently asked questions about BankCBC Retail

### What can I do with the BankCBC Retail app?

The BankCBC Retail app allows you to perform various banking tasks from your mobile device. You can check your account balances, view recent transactions, make transfers between your accounts, pay bills, and deposit checks remotely. It also includes personal finance tools for budgeting and debt management.

### Is the BankCBC Retail app free to use?

Yes, the BankCBC Retail app is available for free to all California Bank of Commerce consumer online banking customers. There are no additional charges for downloading or using the core banking features of the application.

### What personal finance features are included?

The app offers personal finance tools to help you manage your money effectively. These features include budgeting capabilities, account aggregation to see all your accounts in one place, auto-categorization of transactions, and tools for managing debt.

### How do I deposit a check using the app?

The app features a check deposit function that allows you to deposit checks while on the go. You will typically need to take photos of the front and back of your endorsed check through the app to complete the deposit process.

### Who is eligible to use the BankCBC Retail app?

The BankCBC Retail app is available to all existing California Bank of Commerce consumer online banking customers. If you are a consumer customer with online banking access, you should be able to use this mobile banking application.

## Version history (last 5 releases)

### 6.0.0.17593 — 2026-07-14

We are continually working to deliver an exceptional user experience within the app. This release contains fixes and improvements. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.16796 — 2026-06-15

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.16013 — 2026-05-18

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.15251 — 2026-04-14

We are continually working to deliver an exceptional user experience within the app. This release contains fixes and improvements. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.14651 — 2026-03-16

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

## Apps similar to BankCBC Retail

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [CBT Mobile Banking](https://appshunter.io/ios/app/cbt-mobile-banking/id449071371) | 4.8 (11,049) | Free | Finance |
| [CU SoCal Mobile Banking](https://appshunter.io/ios/app/cu-socal-mobile-banking/id351693876) | 4.9 (34,604) | Free | Finance |
| [Poppy Bank](https://appshunter.io/ios/app/poppy-bank/id829377302) | 4.4 (305) | Free | Finance |
| [Bank of Commerce (MS)](https://appshunter.io/ios/app/bank-of-commerce-ms/id1016442665) | 4.8 (480) | Free | Finance |
| [The Bank of Commerce Mobile](https://appshunter.io/ios/app/the-bank-of-commerce-mobile/id1213041467) | 4.0 (75) | Free | Finance |
| [FPB 2GO](https://appshunter.io/ios/app/fpb-2go/id1236293783) | 5.0 (4) | Free | Finance |

## More apps by Bank of Southern California

- [BankCBC Business](https://appshunter.io/ios/app/bankcbc-business/id1607139670)

All apps by Bank of Southern California: https://appshunter.io/developer/512040252

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*