# BankCitizens — user reviews

> 7 indexed App Store user reviews of BankCitizens by The Citizens Bank, rated 3.80/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/bankcitizens/id633664111/reviews
- App overview in markdown: https://appshunter.io/ios/app/bankcitizens/id633664111.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 3

## Most critical reviews (7 lowest-rated)

### 1/5 — Awful

*2020-07-25, version 4.47.42*

No subtitles needed

### 1/5 — App

*2018-07-03, version 4.6.57*

A pretty good app but very frustrating that Touch ID no longer works.

### 1/5 — Good app, needs updated

*2018-05-22, version 4.6.57*

The app is pretty easy to use but the thumbprint entry option needs to be fixed.  It’s very frustrating having to type your username and password every single time.

### 3/5 — User blocked

*2020-02-09, version 4.35.42*

App was working just fine. But for some reason I started getting the message Warning. User blocked. Every time I tried to log in. But I can log into my account on the website just fine. I’m wondering what’s going on.

### 4/5 — Login

*2018-04-26, version 4.6.57*

FaceID not working.

### 5/5 — Thumbprint

*2017-11-02, version 4.6.57*

Good app, I wish thumbprint entry was still an option!

### 5/5 — Apple Pay

*2016-10-02, version 3.30.0+1609271601.i*

Need to enable Apple Pay for cards

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*