# bankESB Mobile

> Mobile banking app for account management, transfers, bill pay, and check deposits. (iPhone/iPad app by bankESB.)

- Source: https://appshunter.io/ios/app/bankesb-mobile/id888337483 (this page in markdown: same URL + `.md`)
- Developer: [bankESB](https://appshunter.io/developer/611216963)
- Category: Finance, Business
- Price: Free
- Rating: 4.82/5 from 1,624 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 107 MB
- Languages: English, French, Spanish
- Released: 2014-07-11
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bankesb-mobile/id888337483/reviews.md

## What is bankESB Mobile?

Bank wherever you are with bankESB’s Mobile App!  Available to all Online Banking customers.

App Features Include:

Accounts
-View your accounts, balances, and transactions
-View cleared check images
-Open an account

Transfers
-Send Money with Zelle®
-Account to Account transfers
-Loan payments
-Schedule transfers (immediate, future dated or recurring)

Bill Pay
-Schedule, manage and edit your bill payments

Mobile Deposit
-Make check deposits using your mobile device
-View your mobile check deposit history

Balances Now
-View your account balances without signing into your app

Fingerprint/Face ID Login
-Access the app with biometric authentication

Locations
-Find nearby branches and ATMs

Self Service Banking
-Manage Alerts & Push Notifications
-Turn Debit Card On/Off
-Update Contact Information
-Secure Messaging

## Key features

- View accounts, balances, and transactions
- Send money with Zelle®
- Schedule transfers
- Manage bill payments
- Mobile check deposit
- Biometric login
- Find branches and ATMs

## What do users think of bankESB Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 💡 Deposit checks with mobile app
- 👍 Convenient banking experience
- 🔒 Secure banking

**Cons**

- 🐛 Crashes frequently
- 🐛 Network errors and login issues
- 🐛 App not loading or freezing
- 🐛 Face ID/fingerprint authentication not working
- 🐛 Slow and unresponsive performance
- 🔒 Security precautions too time-consuming

**Commonly reported bugs**

- App crashes frequently
- Login issues and network errors
- App not loading or freezing
- Face ID/fingerprint authentication not working

**Most requested features**

- Add notes to deposits and debits
- Create custom budget items
- Implement Face ID/fingerprint authentication
- Improve app stability and performance
- Provide dark mode option

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/bankesb-mobile/id888337483/reviews.md

### 1/5 — Downtime is excessive

*2025-12-13*

I wasn’t able to access my account info online from last night until well after the bank closed today. The message I saw on the website (not the app) indicated it was down for maintenance. Daytime maintenance M-F is not acceptable. A message saying it was going to take mace would have been appropriate and appreciated.

**Developer response:** Hi, thank you for your feedback. We apologize for the inconvenience you experienced.

### 1/5 — Service declining

*2025-11-13, version 25.2.102.1*

BankESB used to have great app and customer service. Both continue to decline. App requires a code sent you your phone but never actually sends the code. Calling for help now sends you to a call center instead of the local folks that used to help you.

### 1/5 — App won’t load banking details

*2025-11-07*

Need to log in over 10 times for the network error to go away.

**Developer response:** Hello, thank you for bringing this to our attention. We are sorry to hear that you are experiencing difficulties with our Mobile Banking app. Please feel free to contact our Customer Care team at 855.527.4111 for assistance!

### 1/5 — Won’t Load

*2025-08-15*

Says network error and you can’t use anything.  Only your balances show up.

**Developer response:** Hello, thank you for your review. We apologize for the difficulties you're experiencing with our Mobile Banking app. Please contact our Customer Care team at 855.527.4111 for assistance.

### 5/5 — Awesome banking app from ESB!

*2025-07-31*

The app is so easy to use I love the deposit a check feature! ESB really knows what their customers need to make banking easy!

**Developer response:** Hi, thank you for the positive review! We’re thrilled to hear you’re enjoying our Mobile Banking app.

### 4/5 — Screwing around

*2025-07-09*

The banking experience was much better before you folks tweaked the app to “enhance” the bankers experience. Please keep your #@&$%* hands off the app before you make it unapproachable for anyone to use it!

**Developer response:** Hi, thank you for the feedback. We apologize for the difficulties you're experiencing. Please reach out to our Customer Care team at 855.527.4111  if you need assistance.

### 3/5 — What a pain in the neck

*2025-03-07*

I understand scam awareness, but this bank’s security precautions waste way too much time. Idk if that’s an app thing or a bank thing, but either way, it’s a monumental pain.

**Developer response:** Hello Harpette, thank you for your review. At bankESB, we do everything we can to keep your accounts safe. Please contact Customer Care at 855.527.4111 if you have any questions.

### 1/5 — Crashes a lot

*2025-02-05*

This app use to be good now I have to closed and re start it every time I use it 👎🏽

**Developer response:** Hello, thank you for your review. We are sorry to hear that you are experiencing difficulties. We will be sure to pass your comments along to our developers to continue to provide you with the best experience possible. If the issue persists, please contact our Customer Care team at 855.527.4111.

### 3/5 — Sending a code

*2024-08-01, version 24.2.0.1*

Don’t like the fact I have to do this each time. Also, been happening quite a bit lately that says error has occurred and I have 2 start all over. Finding app less user friendly than before.

### 5/5 — Happy customer

*2024-07-26*

Have been a customer for 11 years. Have never had a problem. Online services have always been easy. In-bank visits have always been pleasant. Personnel always pleasant  and polite.

**Developer response:** Thank you for your kind review. We are happy to hear about your positive experience with bankESB!

## Frequently asked questions about bankESB Mobile

### What can I do with the bankESB Mobile App?

The bankESB Mobile App allows you to view your accounts, balances, and transactions, send money with Zelle®, make account-to-account transfers, pay bills, and deposit checks using your mobile device. You can also manage alerts, turn your debit card on/off, and update contact information.

### Is the bankESB Mobile App free to use?

Yes, the bankESB Mobile App is available for free to all existing bankESB Online Banking customers. There are no additional charges for downloading or using the app's core features.

### How do I log in to the bankESB Mobile App?

You can log in to the bankESB Mobile App using your existing Online Banking credentials. For enhanced security and convenience, the app also supports biometric authentication, allowing you to log in with Fingerprint or Face ID.

### Can I deposit checks with the bankESB Mobile App?

Yes, the app features a Mobile Deposit function that allows you to make check deposits using your mobile device's camera. You can also view your mobile check deposit history within the app.

### Where can I find bank branches or ATMs using the app?

The app includes a 'Locations' feature that helps you find nearby bank branches and ATMs. This is useful for locating services when you are on the go.

## Version history (last 5 releases)

### 26.1.401.1 — 2026-05-05

Bug Fixes
Improved Performance and navigation

### 25.2.102.1 — 2025-08-29

Bug Fixes
Improved Performance and navigation

### 25.2.101.1 — 2025-07-08

Bug Fixes
Improved Performance and navigation

### 25.1.101.1 — 2025-04-01

Bug Fixes
Improved Performance and navigation

### 24.9.201.1 — 2025-01-07

Bug Fixes
Improved Performance and navigation

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## More apps by bankESB

- [Hometown Mortgage Mobile](https://appshunter.io/ios/app/hometown-mortgage-mobile/id1503209066)
- [bankESB Card Manager](https://appshunter.io/ios/app/bankesb-card-manager/id1589255536)

All apps by bankESB: https://appshunter.io/developer/611216963

## Related topics

[esb financial mobile banking](https://appshunter.io/ios/topics/esb-financial-mobile-banking)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*