# BankGloucester Mobile Banking — user reviews > 25 indexed App Store user reviews of BankGloucester Mobile Banking by BankGloucester, rated 4.80/5 from 618 ratings. - Source: https://appshunter.io/ios/app/bankgloucester-mobile-banking/id476567871/reviews - App overview in markdown: https://appshunter.io/ios/app/bankgloucester-mobile-banking/id476567871.md - Rating breakdown: 5★ 533 · 4★ 49 · 3★ 18 · 2★ 7 · 1★ 11 ## What do users think of BankGloucester Mobile Banking? Overall sentiment: mixed **Pros** - 👍 Great customer service - 🚀 Fast and efficient app - 👍 Convenient for banking tasks - 👍 Easy to use - 👍 Reliable for account management - 👍 Helpful notifications - 👍 Good for a small bank - 👍 Time-saving app - 👍 Works well - 👍 Super convenient - 👍 Excellent service - 👍 Must-have for banking **Cons** - 🐛 Horrible UI design - 🐛 Tiny microscopic font - 🐛 Login issues - 🐛 Mobile deposit problematic - 🐛 Black screen on deposit - 🐛 Unreadable check photos - 🐛 App times out quickly - 🐛 Not good for iPad **Commonly reported bugs** - Login slides off the page - Login button disappears - Black screen when taking photo for mobile deposit - App requires rotating phone to take photo - App says perfectly clear photos are unreadable - App times out after switching to another app - Cannot view 'your offers' on mobile site - Website requires email code for login every time **Most requested features** - Add Apple Pay - Update app for iPad - Allow password changes from app ## Newest reviews (7 of 25) ### 5/5 — Easy to use, highly functional *2015-10-07* Great app, really useful for checking balance and depositing checks. Another reason why this bank is awesome! ### 5/5 — Awesome! *2012-11-23, version 3.0.0* Great app, works well and is super convenient. ### 5/5 — Customer *2012-10-11, version 3.0.0* Excellent, time saving app ### 5/5 — Fantastic bank *2012-10-08* No complaints love this ap ### 5/5 — Super *2012-09-05* Does everything I need except I can't change my password from the app ### 5/5 — Great!! *2011-11-14, version 2.0.0* Love it !! Fast and efficient ### 5/5 — Easy *2011-11-11* Soooo much easier than using the website, no need to zoom in and out! ## Most critical reviews (10 lowest-rated) ### 2/5 — Mobile deposit problematic at best *2022-12-13* Every time I try to take a photo of a check for remote deposit, I get a black screen that says I need to rotate my phone to take the photo. The only way to get past that is to select another app, then go back in and take the photo. I need to do that with EVERY check I deposit. I deleted the app and reinstalled it, still the same. Also, many times when I take a photo, it is a PERFECTLY clear photo, but it says it is unreadable. As the check needs to be verified by a live person at the bank, I don’t see why I cannot make the determination as to readability. ### 2/5 — Frustrated! *2015-04-25, version 4.4.0.0* I am SO frustrated with this app. Unfortunately it does not let you view "your offers" for the reward offers on the mobile site. Why not? If I try to log on to the website JUST to view and select offers, I have to wait for them to email me a code every time, even though I have logged in on my ipad a million times. Then, I'm on the website on my ipad and I try to view the offers, but it opens them on a little space about 1/2 inch high so I STILL can't view them. On the app, sometimes I have to go back and forth between another app and the bank app to do a bill setup or something, but this app immediately times you out and you have to go thru the whole login thing again. ### 3/5 — Horrible UI made almost impossible to use or see *2026-02-27* Ease of use of this once great app is now gone. The login either slides off the page when trying to normally login or do a transfer. Lovely. What are you adapting to horrible iOS 26? Lord help us. In addition, the UI has tiny font so if you’re able to login to the half sized small design or your login button disappears when trying to transfer, it’s a chore to do with the font being microscopic. For once it’s not iOS, it’s whomever made this poorly chosen design. Please go back to what worked: simplicity. ### 3/5 — Its pretty go,od *2012-04-04* Love it on my iPhone but not a good app for my iPad it's kinda disappointing I hope they can update it for the iPad ### 4/5 — Pretty good app for a local bank *2018-02-28* Let’s get Apple Pay going though! ### 4/5 — Pretty darned good *2016-12-14* Most of the time this app works perfectly. Everyone's in a while there's a little glitch, but if I have to call the bank it's okay, I talk to Lisa and she always fixes everything. App: four stars; Lisa: five stars! ### 4/5 — Excellent *2012-06-22* Consistent with the excellent service you get in the main office! So glad to have it available. ### 4/5 — Fast *2012-04-08* Very good app so fast was worried that it would load slow not the case must have for all Gloucester banking at Bank Gloucester ### 5/5 — Greatest Bank! *2023-07-10* Greatest bank! Old school customer service that is always on point. Michele and her staff rock! ### 5/5 — Great app *2022-03-13* I enjoy using the bank Gloucester app it’s always on point and very helpful and the bank send notifications 😀. Been at bank Gloucester now for about 1 year and I don’t plan on leaving ## Most praised reviews (8 highest-rated) ### 5/5 — Convenient *2021-08-24* Mobile banking at BG saves me a bunch of time. Depositing checks moving money I’ve had no issues at all. Smooth sailing ### 5/5 — Worst ever! *2021-05-29* First stop asking for reviews during deposits! ### 5/5 — Incredibly convenient! *2020-12-04* Especially if used with fingerprint ID on an IPhone😁 ### 5/5 — Terrific app especially during the covid-19 outbreak. *2020-04-07* Honestly, I loved this before the outbreak. Being able to look at savings and check balances, transferring money, viewing checks etc without having to go to a branch or atm is extremely convenient. ### 5/5 — Love this bank. *2020-04-01* We moved from MA to AZ and have still been using this bank for everything. We can mobile deposit and pay our bills and we are across the country. Been doing this now for 17 years. Linda Bertelli. ### 5/5 — Great app for a small bank *2018-05-17* Time to add Apple Pay! ### 5/5 — Great app! *2016-07-15* Easy to use, reliable a great way to stay on top of my accounts. ### 5/5 — Love *2016-07-13, version 5.0.1* Love the app. It's very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*