# bankHometown Mobile

> Mobile banking app for account management, transfers, bill pay, and deposits. (iPhone/iPad app by HOMETOWN BANK, A COOPERATIVE BANK.)

- Source: https://appshunter.io/ios/app/bankhometown-mobile/id532127630 (this page in markdown: same URL + `.md`)
- Developer: [HOMETOWN BANK, A COOPERATIVE BANK](https://appshunter.io/developer/993259442)
- Category: Finance, Business
- Price: Free
- Rating: 4.84/5 from 2,009 App Store ratings · 60 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 107 MB
- Languages: English, French, Spanish
- Released: 2012-11-02
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bankhometown-mobile/id532127630/reviews.md

## What is bankHometown Mobile?

Bank wherever you are with bankHometown’s Mobile App!  Available to all Online Banking customers.

App Features Include:

Accounts
-View your accounts, balances, and transactions
-View cleared check images
-Open an account

Transfers
-Send Money with Zelle®
-Account to Account transfers
-Loan payments
-Schedule transfers (immediate, future dated or recurring)

Bill Pay
-Schedule, manage and edit your bill payments

Mobile Deposit
-Make check deposits using your mobile device
-View your mobile check deposit history

Balances Now
-View your account balances without signing into your app

Fingerprint/Face ID Login
-Access the app with biometric authentication

Locations
-Find nearby branches and ATMs

Self Service Banking
-Manage Alerts & Push Notifications
-Turn Debit Card On/Off
-Update Contact Information
-Secure Messaging

## Key features

- View accounts, balances, and transactions
- Send money with Zelle® and account transfers
- Schedule and manage bill payments
- Deposit checks using your mobile device
- Biometric login (Fingerprint/Face ID)
- Find nearby branches and ATMs
- Turn Debit Card On/Off

## What do users think of bankHometown Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Fast and accurate mobile banking
- 👍 Convenient and accessible
- 👍 Easy to navigate

**Cons**

- 🐛 Frequent crashes and login issues
- 🔒 Overly complex security verification
- ⚠️ Inconsistent app performance
- 🔒 Sensitive information visible in app switcher

**Commonly reported bugs**

- Login screen freezes
- Inability to access account information
- Unexpected errors when performing transactions

**Most requested features**

- Face ID support
- Improved app stability and reliability
- Streamlined security verification process

## Recent user reviews (10 of 60)

All indexed reviews: https://appshunter.io/ios/app/bankhometown-mobile/id532127630/reviews.md

### 1/5 — Love hometown hate the app

*2026-07-13, version 26.1.401.1*

The best bank with the worst app. It’s 2026 I should be able to check my balance whenever but the app is constantly “under maintenance” which is just a cover. It always takes multiple attempts to login. If you can log in at all. It has been two days with at least 15 sign on attempts I can’t see anything on by account. I can get in one second then get booted go to log back in and it’s “under maintenance” or “having difficulty”

### 5/5 — Many Improvements!

*2026-07-12, version 26.1.401.1*

-Good App.
-Easy To Use.
-Good Since Redesign

### 1/5 — App

*2026-07-05, version 26.1.401.1*

The app never works. It always say an unexpected error has occurred. Very nice people in person but the app is the worst!

### 3/5 — Glitchy

*2026-05-25, version 26.1.401.1*

Always kicks me out 2 times before I can actually do anything

### 2/5 — Broken app

*2025-12-10, version 25.2.102.1*

Fix the app!! The bank itself is great but the app is trash. I shouldn’t have to sign in three times every time I try to log on to the app.

### 4/5 — Verification annoyance

*2025-11-29, version 25.2.102.1*

You verify adding an external account through the phone and the email just to have to then call the bank to do it.  Why all the steps just to call outside of that the bank and the app has been great

### 5/5 — Mobile banking

*2025-10-10, version 25.2.102.1*

Mobile banking is fast, accurate and accessible. It saves time and you do not need to drive to the bank. It is so convenient.

### 2/5 — Inconvenient

*2025-07-03, version 25.1.101.1*

I understand the security but you sent me a text with a security code to verify my identity when I signed in then a minute later you had to send me another text to confirm my identity! All the texts are too much!

### 1/5 — Banking like it’s 2009

*2025-01-13, version 24.9.201.1*

You can login via FaceID but you’ll still need to go through the SMS verification process every single time you login.

The app’s content also stays visible in the app switcher which is bad practice since the app contains sensitive information and does not require FaceID when switching back to the app.

This is also not a native app but the mobile website in a downloadable package. It’s slow, it’s clunky and it’s lazy.

### 5/5 — On line banking app

*2025-01-06, version 24.8.0.1*

Very easy to navigate. Luv it . Can do all my banking from my phone . Who would ever guess how far we have come from pay phones and rotary dial phones!

## Frequently asked questions about bankHometown Mobile

### What can I do with the bankHometown Mobile App?

The app allows you to view your accounts, balances, and transactions, transfer money using Zelle® or between accounts, pay bills, and deposit checks remotely. You can also find nearby branches and ATMs, manage alerts, and turn your debit card on or off.

### Is the bankHometown Mobile App free to use?

Yes, the bankHometown Mobile App is available for free to all existing Online Banking customers. There are no additional charges for using the app's features.

### How do I log in to the bankHometown Mobile App?

You can log in using your existing Online Banking credentials. The app also supports biometric authentication, allowing you to access your accounts quickly and securely using Fingerprint or Face ID.

### Can I deposit checks with the app?

Yes, the app features a Mobile Deposit function that allows you to make check deposits using your mobile device's camera. You can also view your mobile check deposit history within the app.

### What if I need to find a branch or ATM?

The app includes a 'Locations' feature that helps you find nearby bankHometown branches and ATMs. This makes it convenient to access physical banking services when needed.

## Version history (last 5 releases)

### 26.1.401.1 — 2026-05-05

Bug Fixes
Improved Performance and navigation

### 25.2.102.1 — 2025-08-29

Bug Fixes
Improved Performance and navigation

### 25.2.101.1 — 2025-07-08

Bug Fixes
Improved Performance and navigation

### 25.1.101.1 — 2025-04-01

Bug Fixes
Improved Performance and navigation

### 24.9.201.1 — 2025-01-07

Bug Fixes
Improved Performance and navigation

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## More apps by HOMETOWN BANK, A COOPERATIVE BANK

- [bankHometown Card Manager](https://appshunter.io/ios/app/bankhometown-card-manager/id1589259696)

All apps by HOMETOWN BANK, A COOPERATIVE BANK: https://appshunter.io/developer/993259442

## Related topics

[hometown bank massachusetts](https://appshunter.io/ios/topics/hometown-bank-massachusetts) · [bank home town](https://appshunter.io/ios/topics/bank-home-town) · [hometown bank mobile](https://appshunter.io/ios/topics/hometown-bank-mobile) · [hometown bank](https://appshunter.io/ios/topics/hometown-bank)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
