# BankIslami — user reviews > 43 indexed App Store user reviews of BankIslami by BankIslami Pakistan Limited, rated 2.80/5 from 33 ratings. - Source: https://appshunter.io/ios/app/bankislami/id6717596631/reviews - App overview in markdown: https://appshunter.io/ios/app/bankislami/id6717596631.md - Rating breakdown: 5★ 14 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 16 ## Newest reviews (13 of 43) ### 1/5 — Very much poor service their maintenance took 7 days lol *2025-08-23, version 1.1.4* Do not use this bank ### 1/5 — Worst app ever *2025-08-20, version 1.1.4* Reconsidering switching bank just because of this app. Hating everything. Every single time using it, it shows some error and this is so frustrating. Old one was gold ### 1/5 — Worst digital banking *2025-08-11, version 1.1.4* Bank islami has the worst digital banking services. Never face such issues in logging to any other bank app. They have made their app so secure that even their customers cannot access it. ### 1/5 — Not working *2025-08-01, version 1.1.4* Unable to process your request. App not working when I logged. ### 1/5 — Otp *2025-08-01, version 1.1.4* Such a stupid service i am waiting 30 min for otp ### 1/5 — Useless *2025-07-24* I wish we would be able to compete with international banking. At least have a code to compile app that works. Cant change bank as I am in abroad, otherwise I switch. HBL has better app experience. ### 1/5 — New upgrade is the worst idea *2025-06-26, version 1.1.3* The last Bank Islami App was working perfectly, so comfortable to use and completely user friendly. This new app is the worst upgrade possible and has made online banking complicated and completely unusable. 0 stars. Bank Islami should go back to original app. ### 1/5 — Application not working at all *2025-05-06, version 1.0.7* Very very slow even it’s not opening but am getting mail that successfully logged in ### 1/5 — Too much slow bank its application doesn't open when you need it really *2025-05-02, version 1.0.7* Too much slow bank Application ### 1/5 — Bad application *2025-04-23, version 1.0.7* Check the UBL application which is the bestest application ### 1/5 — Unable to access my money *2025-04-16, version 1.0.7* No access to my own money as transfer fund is down on the app. ### 1/5 — Rubbish *2025-04-15, version 1.0.7* Absolutely rubbish app, it gets stuck more than half of the times. ### 1/5 — Worst update / closing bank account. *2025-04-12, version 1.0.7* The worst update ever, I can’t even login to my account, the previous app was way better with simple login. No support for overseas account holders. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Update *2026-07-26, version 1.2.1* Please Enhance User experience and Update that worst App to new user experience ### 1/5 — The worst app *2026-02-28, version 1.1.6* The errors are constant and this app is non sensical and the worst banking app ever. Learn from world leaders in this domain and hire good developers. Almost every day you get unnecessary errors and you can send money at all. The OTP arrives 7 hours later. I wish I would never do business with BankIslami. Even HBL is way better than you guys. ### 1/5 — Money stuck *2025-12-14, version 1.1.5* Not sending money to different account they said deposit 1 lakh in account when I was opening account now money stuck in this bank giving unknown errors ### 1/5 — Slow, unpredictable and unreliable *2025-12-05, version 1.1.5* App never works the first time. Its always hands, half of the times OTP never comes in. ### 1/5 — App logij issue *2025-12-03, version 1.1.4* I am from Australia try login but it’s not working try to contact support but they didn’t help ### 1/5 — Uninstalled forever *2025-11-01, version 1.1.4* Happy to uninstall the app and got my account closed in the most stupid bank of the century. The app doesn’t work, the helpline doesn’t work ### 1/5 — Pathetic *2025-10-18, version 1.1.4* Cant use it from outside country ### 1/5 — WORST APP DONT GO FOR IT *2025-10-13, version 1.1.4* The worst app update ever encountered in life. I switched my bank istead. 0 customer support service. ### 1/5 — Worst App *2025-09-15, version 1.1.4* Always crash. Not opening, server down, not able to generate OTP. Previous app was much better and robust. ### 1/5 — App not working *2025-08-23, version 1.1.4* Your app is not working both on iPhone and Android phones The bank islami logo is only things showing on App when app is open Kindly upgrade the quality ## Most praised reviews (10 highest-rated) ### 5/5 — New app very good *2025-12-05, version 1.1.5* New update is very good ### 5/5 — For motivation for developers *2025-08-23, version 1.1.4* The bank islami digital services are always down and app barely works. But I want to motivate the developers so that's why I'm leaving a 5 star review ### 5/5 — User friendly and Secure app *2025-06-16* User friendly and security wise very good ### 5/5 — Quick transfer update *2025-06-16, version 1.1.3* so far they are competing mezan bank as their services are top notch and i'm enjoying my freelance account. ### 5/5 — Buffering *2025-04-25, version 1.0.7* Server is always down to open app ### 5/5 — Syed Mubashir *2025-03-01, version 1.0.7* With the introduction of new bank Islami app, I found it an improved and enhanced app with swift response; there’s always room for improvement. ### 5/5 — App doesn’t work smoothly *2025-02-17, version 1.0.6* When I join app working smoothly but nowadays not working well and I’m getting error when I open this. Kindly solve these bugs ASAP. Thank You ### 4/5 — Works much better *2025-01-02* This new application is far better than the old application. The logging in method is much better than the last one. The interface inside the application is more or less like the older one. Still needs some improvement though and especially the security aspect!!! One can transfer upto one Lakh rupees without any 2 factor authentication required. It should be necessary to receive a code either via phone or email to complete a transaction. Other than that, it should be notified via email whenever a login occurs to make the account secure from fraudulent activities. With these updates in the security features, I think it will become far more safe mobile banking app than any other. Thank you. ### 2/5 — One of the most unstable banking app *2026-03-27, version 1.1.7* It can go down anytime for hours and days without any prior notice.. features are fine but need to make this a stable and reliable app. ### 2/5 — Pathetic App with multiple bugs *2025-07-22, version 1.1.4* This has to be the most frustrating app. My linked accounts keep getting changed or removed, or the transfer doesn’t go through, sometimes a when it goes through it shows as not gone through. Even the otp generation most of the time is delayed and as a result cannot add payee or process payment. The Bank doesn’t seem to care about enhancing customer experience unfortunately --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*