# Bankmw Mobile Banking — user reviews > 56 indexed App Store user reviews of Bankmw Mobile Banking by National Bank Holdings Corporation, rated 4.40/5 from 852 ratings. - Source: https://appshunter.io/ios/app/bankmw-mobile-banking/id6474360466/reviews - App overview in markdown: https://appshunter.io/ios/app/bankmw-mobile-banking/id6474360466.md - Rating breakdown: 5★ 628 · 4★ 87 · 3★ 44 · 2★ 37 · 1★ 56 ## What do users think of Bankmw Mobile Banking? Overall sentiment: negative **Pros** - 👍 User-friendly app - 💡 Useful features - 🚀 Fast and responsive **Cons** - 🐛 Face recognition not working - 🐛 Mobile deposit issues - 🐛 Frequent password resets - 🐛 Settings reset on login - 🐛 Lack of transaction sorting - 🐛 Automatic photo capture not working - 🐛 Visually unappealing design **Commonly reported bugs** - Face recognition not working - Mobile deposit issues - Frequent password resets - Settings reset on login - Lack of transaction sorting - Automatic photo capture not working **Most requested features** - Face recognition login - Improved mobile deposit flow - Transaction sorting options - Customizable color scheme - Restore previous app features ## Newest reviews (14 of 56) ### 2/5 — Face ID *2025-05-12, version 2632.2503.208* I wish the Face ID worked. Having to sign in and get a code every time is annoying. They have the option for the Face ID to work but it never works. ### 3/5 — Review *2025-02-15, version 2415.2501.184* Does not show daily balance in text , or quick connection. ### 4/5 — Face Recognition *2025-01-10* I would like if this app allowed you to log on using face recognition like the previous app had. Otherwise very useful and friendly app. ### 2/5 — Better before update. *2025-01-03, version 2324.2411.274* Transaction list was more intuitive, and mobile deposits worked so much better prior to the recent update. ### 3/5 — Budget Tools *2024-12-10, version 2224.2410.188* Love the new app but really need budget tools like the old app had where it categorized where my money goes. 😩 ### 3/5 — Can't find where to edit automatic transfers *2024-12-05, version 2224.2410.188* Is the phone app not capable of this? ### 4/5 — New banking app not as good as the old one *2024-12-03* Face ID no longer works to sign in on the new app despite turning on the feature multiple times. Navigating the app is also more confusing than the previously used interface. ### 3/5 — Face ID glitch *2024-11-27, version 2224.2410.188* The Face ID won’t stay turned on. Have to redo it each time that I log into my app ### 3/5 — Mobile Deposit *2024-11-21* Overall this app is great minus the mobile deposit feature. The old app I had no issues depositing checks. Now it either won’t accept the actual attempt to deposit or it does and later the deposit gets rejected with no reason ### 3/5 — New password every other week *2024-11-20* This is terrible literally every other week I have to make a new password because it keeps telling me it is invalid yet it’s the same password I used 20 minutes before. This has happened so many times already it’s like the more you use it the sooner it wants you to make a new password very annoying ### 3/5 — New app *2024-11-15, version 2224.2410.188* This app doesn’t update nearly as fast as the old one or the bank isnt posting nearly as fast. ### 2/5 — Its alright *2024-10-26* I preferred the old app. I’m not sure if others are experiencing this issue, but my settings reset every time I log in. The slideshow pops up as if it’s my first time accessing the app. Additionally, I have to activate fingerprint recognition EVERY time I log in, even though this should already be a set option. I also used to receive notifications whenever a transaction was attempted, but I’m no longer getting those alerts. If these issues could be fixed, the new app could be just as good as the old one. ### 3/5 — Nice new app, but needs some fixes *2024-10-23* Since the new app was launched, it seems like there is no way to sort transactions by credits or debits. Also, the auto picture capture for mobile check deposits doesn’t work. ### 3/5 — Password *2024-10-21, version 2135.2409.199* Provide a way to remember the password on the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — User feedback *2025-09-25, version 3213.2508.269* Can’t use Face ID, transactions are not order of when they actually occurred and original dates are not included once done pending. Worst banking app ever. Can’t wait to leave this bank. ### 1/5 — New password every other week *2025-07-28* This is terrible literally every other week I have to make a new password because it keeps telling me it is invalid yet it’s the same password I used 20 minutes before. This has happened so many times already it’s like the more you use it the sooner it wants you to make a new password very annoying Update: original it was just annoying now I have been locked out of my account I literally have used the same password every time I login and it randomly decided it won’t work any more and to lock my account now I don’t receive emails or texts so I have to go into the bank to verify myself even though I work during their business hours. Ridiculous bring back the old app ### 1/5 — logging into app *2025-02-06, version 2415.2501.184* why is that every time i login to the app it makes me verify and get a code to even get into the app. the old app never was like this. if i ask for faceid i expect it just to be face id, not a text code every time. ### 1/5 — Password reset. *2024-11-07, version 2185.2409.280* I find it VERY annoying that you now only have to enter your password incorrect one time and you get locked out of your account. And then the "password reset link" never sends so I have to call the help line. Seriously considering switching banks. ### 1/5 — Won’t display correctly on iPad *2024-11-04, version 2185.2409.280* The app does not allow screen rotation on iPad. If it does then I cant find it in any settings. That’s the only reason for the 1 Star rating but thought it might get someone’s attention. ### 1/5 — Fix the auto check now *2024-10-21, version 2135.2409.199* The stupid auto capture check feature is garbage ### 1/5 — App *2024-10-18, version 2135.2409.199* Hard to use. Does not capture the image of check well. ### 1/5 — Faulty check deposit *2024-10-14, version 2135.2409.199* Using the new apps check deposit system is the first time I've ever had trouble depositing a mobile check ### 1/5 — Visually Disappointing *2024-10-02* The color scheme is is difficult on the eyes. No color distinctions between debits and credits. Highlighting debits in red for example would be much easier to distinguish. Everything looks the same. The previous version allowed you to switch between tasks and accounts much easier. Not impressed. ### 1/5 — New system *2024-09-30, version 2049.2408.191* I do not like the look of the new app. The old app was simple and perfect. The new one is visually more difficult to navigate. ## Most praised reviews (10 highest-rated) ### 5/5 — Bank *2026-03-16, version 3936.2602.428* Very good ### 5/5 — Bank Midwest *2025-07-03* Very easy to use and navigate through the app and even in store. Friendly sales associates! 10/10 ### 5/5 — New app *2024-10-22, version 2135.2409.199* I really appreciate the help I got from my professional staff, particularly Ms. Michelle Sneed ### 5/5 — Good app *2024-10-20, version 2135.2409.199* Live in a small town reason we bank at Midwest is for the banking app very easy to use and dependable. ### 5/5 — Mrs *2024-10-19, version 2135.2409.199* A little faster. ### 5/5 — Account Holder *2024-10-19, version 2135.2409.199* I just deposited a check on line, plain and simple. Thank you Bank Midwest Jacque Baker ### 5/5 — Way better *2024-09-24* Love the new app and the new features it’s more user friendly ### 4/5 — Password issues *2025-07-30, version 2962.2506.268* Password issues! ### 4/5 — Almost perfect *2025-02-07* This app is mostly great, it is user friendly once you get into the app. Unfortunately the face recognition sign in option does not work even when you give it access, so signing in is a bit cumbersome. ### 4/5 — Needs Improvement *2025-01-27* My facial recognition never works, it doesn’t even try, no matter how many times I turned it in. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*