# BankORION Mobile — user reviews > 15 indexed App Store user reviews of BankORION Mobile by BankORION, rated 4.81/5 from 1,045 ratings. - Source: https://appshunter.io/ios/app/bankorion-mobile/id1439995328/reviews - App overview in markdown: https://appshunter.io/ios/app/bankorion-mobile/id1439995328.md - Rating breakdown: 5★ 921 · 4★ 86 · 3★ 16 · 2★ 8 · 1★ 14 ## What do users think of BankORION Mobile? Overall sentiment: positive **Pros** - 👍 Friendly and helpful staff - 🚀 Streamlined app experience - 💡 Convenient mobile banking **Cons** - 🐛 App crashes and freezes - 🐛 Login and authentication issues - 🐛 Inconsistent account visibility **Commonly reported bugs** - App goes blank when accessing accounts - Face ID recognition not working consistently - Issues with mobile deposit and bank statements **Most requested features** - Improve app stability and reliability - Enhance transaction details and descriptions - Provide more customization options ## Most critical reviews (10 lowest-rated) ### 1/5 — App *2021-10-23* I love the people at the bank, but it seems that anytime I try to get on this app something is always wrong and never works!!! **Developer response:** Hi there! Thank you for the feedback. Could you please give us some details on the issues? We will work with the developer to fix any problems. We did just update our app on 10/24. Please let me know at bankorion@bankorion.com. Thank you, BankORION ### 2/5 — 2 star *2020-03-27* I have to delete and re-download the app at least twice a year because it will just stop working. Face ID works half the time. Other than that it’s an ok app. **Developer response:** Hi there! Thank you for the feedback. We just recently upgraded our app. Are you still having these issues? Please let us know by emailing us at bankorion@bankorion.com. Thank you! ### 3/5 — Issues *2021-07-05* New update has issues. I have problem signing in, won't save I'd, won't use face recognition, issues checking bank statements and mobile deposit. **Developer response:** Hi there! Thank you for reaching out! We will work with our developer for a fix. We'll get back to you soon. Thank you! ### 4/5 — Activity not visible *2022-11-26* Often times, the activity in the account does not match the balance shown. For example, a withdrawal from an account is not posted right away sometimes, but the balance reflects the withdrawal. It is difficult to know what transaction occurred when there is no description of the activity that caused a change in the balance. **Developer response:** Hi there! Thank you for letting us know. We would be more than happy to reach out to you through email. Please reach us at bankorion@bankorion.com at your convenience. Thank you! ### 4/5 — Mostly great *2021-07-10* Love the app and how streamlined it is becoming. Only issue, the app goes blank as soon as I click on my account every time. I have to force close and reopen. **Developer response:** Hi there! We are aware of this issue and are working with our developer to fix it. We'll get back to you shortly. Thank you! ### 4/5 — Transfer $$ *2021-07-02* There are a few more steps to transfer funds. And now you have to put in today’s date unlike before. It was faster and easier to transfer money before. But I did it! **Developer response:** Hi there! Thanks for the info. We will look into this. Thank you, BankORION ### 5/5 — Review on Bank Orion/Aledo *2022-10-25* I can hardly describe how you courteous, helpful and enjoyable this Bank Orion Aledo Is ( as I have never been to the others.) They have incredible employees!! Starting with Brian Gerber, who has been there 11 years! He knows most everyone by their first name!! True! He truly is the heart of the bank! Rex Johnson, President, is a rock! Bobbie, Cyndee, Ann, Janet ( just retired), Amanda, Erica,, Julia, Hannah,Connie (retired) Jill ( retired)and Melinda. If I have missed anyone I am sorry. I am truly blessed. Judy Redlinger **Developer response:** Hi there! Thank you very much for the feedback! We appreciate you as a customer! ### 5/5 — App keeps closing *2021-07-04* Ever since the app was redesigned it now crashes/closes when I’m using it. iPhone 11. Loved the updated look but now I can barely use it. Have tried reinstalling it with no luck. Disappointed! **Developer response:** Hi there! Sorry about this. We will work with the developer for a resolution. Thank you! ### 5/5 — Lillian *2021-02-08* Every time I come in I am greeted with warmth. Thank you so much for genuinely caring about me. You are the BEST!!! ### 5/5 — Bank Orion there is no bank in the Quad city that could beat this bank.employes *2021-01-19* Or the the best **Developer response:** Thank you so much for the 5 stars! We appreciate your feedback! ## Most praised reviews (5 highest-rated) ### 5/5 — Very friendly and helpful *2020-03-27* Enjoy banking at the bank of Orion **Developer response:** Thank you so much for the 5 stars! We appreciate your feedback! ### 5/5 — Making Banking Easy- Thank you *2019-12-26* Merry Christmas and Happy New Year 2020! I really enjoy using this App# any where in the world! Cheers, Ms Jill Allyn Carter **Developer response:** Thank you so much for the 5 stars! We appreciate your feedback! ### 5/5 — Very easy for check your account *2019-12-23* Like **Developer response:** Thank you so much for the 5 stars! We appreciate your feedback! ### 5/5 — Great service *2019-10-26* I moved 9 years ago from the Quad Cities to Alabama and have continued using Bank Orion as my primary bank. Banking on line has been effortless and I will continue banking with this bank. **Developer response:** Thank you so much for the 5 stars! We appreciate your feedback! ### 5/5 — Best Bank *2018-11-02* If your looking for a hometown bank that treats you like a friend this is the one. I trust this bank and have been with them a long time! For me there isn’t another place I’d trust my future to. **Developer response:** Thank you so much for the 5 stars! We appreciate your feedback! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*