# BankWest SD Mobile Banking — user reviews > 164 indexed App Store user reviews of BankWest SD Mobile Banking by BankWest Inc, rated 4.65/5 from 645 ratings. - Source: https://appshunter.io/ios/app/bankwest-sd-mobile-banking/id500825767/reviews - App overview in markdown: https://appshunter.io/ios/app/bankwest-sd-mobile-banking/id500825767.md - Rating breakdown: 5★ 479 · 4★ 78 · 3★ 14 · 2★ 9 · 1★ 19 ## What do users think of BankWest SD Mobile Banking? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Convenient mobile banking - 🔒 Secure banking experience - 💯 Excellent customer service **Cons** - 🐛 Occasional app crashes - ⚠️ Inconsistent mobile deposit functionality - 🔍 Unintuitive navigation in some areas **Commonly reported bugs** - Login screen freezes on some devices - Sync issues between mobile and online banking **Most requested features** - Add budget tracking feature - Improve app performance and stability - Provide more customization options ## Newest reviews (19 of 164) ### 5/5 — Easy to Use *2026-03-21, version 11.0.251100* Simple to understand no extra stuff I don’t need thank you ### 5/5 — BankWest App is a great app *2026-02-15, version 11.0.251100* I really like this app I can do most all of my banking from my phone. ### 5/5 — Great app *2026-02-05, version 11.0.251100* Always worked never had any issues ### 5/5 — Great service *2026-01-24, version 11.0.251100* Great people to work. Always have a solution. ### 5/5 — Owner *2026-01-08, version 11.0.251100* Aaaaaaaaaaaaa ### 5/5 — Bank west *2026-01-03, version 11.0.251100* Love this app ### 5/5 — mark *2025-12-31, version 11.0.251100* The app works very good for me. ### 5/5 — Works flawlessly! *2025-12-29, version 11.0.251100* I love this app! It works flawlessly! I can’t tell you the last time I actually had to walk into the bank. 👍 ### 5/5 — Love it! *2025-12-26, version 11.0.251100* Love it! ### 5/5 — Good app *2025-12-20, version 11.0.251100* Works mostly ### 5/5 — T Allen Green *2025-12-20, version 11.0.251100* Great app ### 5/5 — Amazing Bank ! *2025-12-19, version 11.0.251100* Outstanding Bank with great employee’s !!! ### 5/5 — BankWest SD App *2025-12-19, version 11.0.251100* Solid Security, Easy to navigate, Clearly provides information, help available if needed, multiple tasks can be taken care of. ### 5/5 — Good *2025-11-27, version 11.0.250800* Good ### 5/5 — Owner *2025-11-14, version 11.0.250800* Very good people to work with ### 5/5 — Banking *2025-11-03, version 11.0.250800* Dose what I need it to. ### 5/5 — Madison SD *2025-10-29, version 11.0.250800* Excellent Customer Service at Madison SD branch. Jolene has been wonderful!!!! ### 5/5 — BankWest App is a great app *2025-10-28, version 11.0.250800* I really like this app I can do most all of my banking from my phone. ### 5/5 — Works well. *2025-09-08, version 11.0.250800* Use it daily. ## Most critical reviews (10 lowest-rated) ### 1/5 — Problems *2025-09-28, version 11.0.250800* Always problems with the app or the bank and app ### 1/5 — New user *2025-06-25, version 11.0.250500* I’ve used mobile banking for as many years as they have been available. Transferring to Bank West just recently, I had no reservations using the app. Imagine my surprise to finding it not user friendly and not intuitive. I’ve needed to contact Customer Service for each transaction. Just finding where bill pay is hidden was an education in checking out every menu item. It should be prominently featured. Then I wasn’t able to use bill pay because my phone # wasn’t disabled in my profile. Tried to add my phone but that didn’t work either. Called CS and Kayla was stymied because my phone was showing on her end, just not in the app. So she entered my phone and then I thought all was well. Not quite…the app doesn’t appear to do electronically transmitted payments. Also, the app doesn’t intuitively add Citibank credit cards with correct address. I gave up at that point, only entered three billers to have my payment USPS mailed to the biller! ### 1/5 — Unhappy coincidence or conspiracy? *2024-09-09, version 10.0.5907* Unable to access even 50% of the time! I’ve lost a great deal of trust in this bank as I seem to get dinged with overdraft fees often while waiting for access. Such poor success makes me question security of funds as well. This is not the 1st time I’ve complained, either. ### 1/5 — Many flaws *2024-08-24, version 10.0.5907* I don’t use BankWest for business, but I can say for a regular day to day use the app is below par ### 1/5 — Awful *2024-07-12, version 10.0.5906* Doesn’t work half the time. ### 1/5 — Can’t access my account *2023-12-11, version 9.0.5811* Try again later? I need to look at my account and it’s not available right now? That’s not good! ### 1/5 — Annoying popup menus *2023-10-28, version 9.0.5811* The updated app has more annoying features than improvements. Very frustrating to continually be hidding the popup menu. ### 2/5 — Bankwest Sd app *2024-06-24, version 10.0.5906* Auto deposit only works about half time ### 2/5 — Ongoing issue *2024-05-28, version 10.0.5904* The various accounts on my phone app are not locked where I want them. They change positions at will. Generally going from the place I put them to the bottom of the list. Very inconvenient ### 2/5 — Good app *2022-10-13, version 8.1.5720* Good app, could be better. Every time I log in it requires verification texts, calls or emails which makes the app lag or crash. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Customer Service *2026-07-21, version 11.0.260400* Have been a customer since the 1990’s. A great “hometown” bank! ### 5/5 — Bank west ap is great. *2026-07-02, version 11.0.260400* I really enjoy the BankWest AP and find it very easy to use. ### 5/5 — 5 stars *2026-06-26, version 11.0.260400* Love it! ### 5/5 — Ease of Navigation *2026-06-15, version 11.0.260400* I love BankWest and the website is so easy to navigate. ### 5/5 — BankWest SD App *2026-06-12, version 11.0.260400* Solid Security, Easy to navigate, Clearly provides information, help available if needed, multiple tasks can be taken care of. ### 5/5 — Great Bank *2026-06-11, version 11.0.260400* Easy to work with! ### 5/5 — Great *2026-06-10, version 11.0.260400* Great ### 5/5 — Awesome *2026-05-15, version 11.0.251100* Very user friendly app. Thank you for your great service! ### 5/5 — Banking *2026-03-25, version 11.0.251100* Dose what I need it to. ### 5/5 — Up to date banking *2026-03-22, version 11.0.251100* This app makes it easy to transfer, access banking information and is my go to for any questions! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*