# Bannatyne Health Club & Spa — Bannatyne

> Fitness and wellness app for booking classes, spa, and club access. (iPhone/iPad app by Bannatyne Fitness Ltd.)

- Source: https://appshunter.io/ios/app/bannatyne-health-club-and-spa/id1353505662 (this page in markdown: same URL + `.md`)
- Developer: [Bannatyne Fitness Ltd](https://appshunter.io/developer/1353505661)
- Category: Health & Fitness, Sports
- Price: Free
- Rating: 4.40/5 from 29 App Store ratings · 91 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 103 MB
- Languages: American English, Arabic, French (France), German (Germany), Indonesian, Italian, Norwegian Bokmål, Thai
- Released: 2018-03-26
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/bannatyne-health-club-and-spa/id1353505662/reviews.md

## What is Bannatyne Health Club & Spa?

Meet Your New Gym Bestie: The Bannatyne App!

Say hello to the app that makes your fitness journey smarter, easier, and a whole lot more fun!

Plan Your Workouts Like a Pro
Book your favorite classes and Health Programmes in just a few taps. Got a go-to class or programme? Highlight it to find it even faster next time!

Wellness at Your Fingertips
Time to treat yourself? Book spa treatments in seconds—plus, members get 10% off full-priced treatments. Wellness never felt so rewarding!

Check the Club Before You Go
Wondering how busy your Health Club is? The ‘How Busy’ tile lets you check live occupancy so you can plan your perfect visit.

Exclusive Perks & Discounts
Access your Member Portal to view your account, snap up exclusive discounts, and stay in the loop with the latest club news, offers, and competitions.

Ready to unlock all the benefits of your Bannatyne membership? Download the Bannatyne App now—it’s your ultimate fitness and wellness sidekick!

APPLE HEALTHKIT
We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.

## Key features

- Book classes and health programs
- Reserve spa treatments
- Check live club occupancy
- Access member discounts and news
- Integrate with HealthKit for activity tracking

## What do users think of Bannatyne Health Club & Spa?

Overall sentiment: negative

**Pros**

- 👍 Welcoming atmosphere
- 👍 Friendly and helpful staff
- 👍 Clean facilities
- 👍 Good classes
- 👍 Useful club occupancy feature

**Cons**

- 👎 App is offline frequently
- 👎 Unable to log in or make account
- 👎 Poor user interface
- 👎 App cannot find local club
- 👎 Cannot book classes
- 👎 App is buggy and crashes
- 👎 Outdated and not user-friendly
- 👎 Difficult to find information (e.g., opening hours, swim times)
- 👎 App is a website shortcut
- 👎 Too many ads and pop-ups
- 👎 Booking system is slow and times out
- 👎 App is confusing and complicated
- 👎 Poor design and layout
- 👎 Missing features (e.g., spa treatment details, individual class descriptions)
- 👎 Inconsistent pricing and billing issues
- 👎 Car park registration issues
- 👎 Pool temperature issues
- 👎 App requires full calendar access
- 👎 App is not updated with correct information

**Commonly reported bugs**

- App constantly offline
- Unable to log in or create account
- App crashes frequently
- App logs users out repeatedly
- App times out during class booking
- App does not load after update
- App buttons not working
- App shows incorrect membership status
- App requires reinstallation to function
- App shows 'retry there is an error' message
- App logs out and requires password reset
- App buffers continuously during booking
- App shows incorrect booking status
- App requires full calendar access
- App has issues with spa booking and cookie acceptance
- App does not update information correctly
- App has a greyed out 'Title' field
- App does not allow photo upload
- App has glitches with waitlists and cancellations
- App does not send email notifications for class availability

**Most requested features**

- Add counter to track gym access
- Improve class descriptions and availability
- Add spa treatment booking functionality
- Provide individual spa treatment menus
- Allow users to upload a different photo
- Fix the 'Title' field issue for personal details update
- Expand app to iPad screen size
- Add a traceable system for logging club issues
- Improve class booking system to handle high volume
- Allow cancellation of waitlist to get onto a class
- Receive email notifications when a space becomes available
- Provide clear information on class levels and fitness suitability
- Allow booking of classes further in advance
- Fix the issue with the app crashing at 9pm for class bookings
- Provide opening and pool times easily

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/bannatyne-health-club-and-spa/id1353505662/reviews.md

### 1/5 — App always off line

*2025-11-12, version 109.45*

I keep getting a message that the app is off line, can see messages that’s all, to get it to work I have to continually delete and reinstall the app.  The iOS is upgraded the latest version.  Maybe you need to roll back, retest, fix snd redeploy.  This app makes me want to cancel my membership.

### 1/5 — Join with caution

*2025-10-27, version 109.3*

Be cautious when cancelling. I cancelled before a price increase under clause 7.1.3 of Bannatyne’s own contract — which allows this specifically — yet they still demanded another month’s payment under the general notice rule.
They failed to recognise that the specific cancellation clause overrides the general one, and even threatened debt collection while I disputed it. I paid under protest just to avoid credit issues.
This isn’t how contracts or fair treatment should work. I’ve reported the issue to Citizens Advice / Trading Standards so others don’t face the same problem.

### 1/5 — Unable to log in or make account

*2025-10-19, version 109.3*

Tried a few times now, there only seems to be an option to login and nothing about creating an account. My old details don’t work. So have not managed to book anything. Not great and very poor for the price you pay to be a member.

### 1/5 — Very Poor

*2025-10-04, version 109.3*

User interface is as best ‘very amateur’  - not user friendly & has what appears to be screenshot type images. Try again…

### 1/5 — Terrible app

*2025-10-03, version 109.3*

What is the point of it if it cannot find the club in your town

### 1/5 — Tuttut

*2025-09-30, version 109.3*

Don’t know why you’ve changed the app. I can’t book classes in. I’m having to ring the reception to book.
If it’s not broken, why do we try to repair it? I can’t understand.

### 1/5 — Disgraceful app

*2025-09-08, version 109.3*

Haven’t seen a worse app

### 1/5 — new app

*2025-08-29, version 109.3*

dreadful

### 2/5 — Error!?

*2025-07-31, version 109.3*

Why it is still showing to try new app when I already have this?

### 1/5 — Car Park Registration

*2025-07-19, version 109.3*

They did not inform me of the car parking regulation! I did not expect or notice the signs! Received a fine, disputing it! It’s soured my enjoyment of being a new member! Not Happy!!

## Frequently asked questions about Bannatyne Health Club & Spa

### What can I do with the Bannatyne app?

The app allows you to plan your workouts, book classes and health programs, and reserve spa treatments. You can also check live club occupancy to see how busy your health club is and access exclusive member discounts and club news.

### How do I book a spa treatment?

You can book spa treatments directly through the app in just a few seconds. Members also receive a 10% discount on full-priced spa treatments.

### Can I see how busy the gym is before I go?

Yes, the app features a 'How Busy' tile that shows live occupancy levels for your Health Club. This helps you plan your visit to avoid peak times.

### Does the app work with Apple Health?

Yes, the app integrates with Apple HealthKit. This allows you to share your activity and workout data with the app, which is used to incentivize you to stay active.

### Is there a cost to use the Bannatyne app?

The app is free to download and use for Bannatyne members. There are no in-app purchases or ads mentioned.

## Version history (last 5 releases)

### 109.45 — 2025-11-11

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

### 109.40 — 2025-10-28

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

### 109.3 — 2025-05-28

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.Fixes to MA messages.

### 108.22 — 2025-03-14

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.Bug fix for images in news and info modules.

### 108.4 — 2025-01-15

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements.

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## More apps by Bannatyne Fitness Ltd

- [Bannatyne Health Club & Spa](https://appshunter.io/ios/app/bannatyne-health-club-and-spa/id6749317103)

All apps by Bannatyne Fitness Ltd: https://appshunter.io/developer/1353505661

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*