# Bano - Connect Your Life — user reviews > 38 indexed App Store user reviews of Bano by Bano Pty Ltd, rated 3.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/bano-connect-your-life/id1562849570/reviews - App overview in markdown: https://appshunter.io/ios/app/bano-connect-your-life/id1562849570.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (10 of 38) ### 5/5 — Easy to use, cheap, fast and reliable *2024-07-03, version 1.5.19* So far, I’m very impressed. Everything works, and works quickly. When I requested a debit card, I was sent one in the mail within days. Keep up the good work and don’t become complacent like every other financial service provider out there! ### 5/5 — Real cashback! *2024-06-02* Cash back notification received the following day. I was also happy with my first use with Bano as they resolved my issue the first time I purchased. ### 1/5 — Do better *2024-01-19, version 1.5.16* Onboarding process was a nightmare as they requested to send picture holding driver’s license, etc to open the account. Should have seen the red flags then. They claim up 2 business days to receive deposit of funds. It has been over that time period and the funds are nowhere to be seen in Bano. I needed these funds for use on holiday. It was paid with PayID so should be instant. Applying for Mastercard Virtual card also stuck with ‘application being reviewed’. Just poor and slow service. ### 1/5 — Can’t even signup *2024-01-08* Can’t receive verification code ### 1/5 — Stupid process to onboard. *2023-09-28, version 1.5.01* Worst company. Soon be out of business ### 1/5 — 骗子软件，大家莫踩坑 *2023-05-18* 骗子软件，骗取个人信息，大家不要再踩坑了 ### 1/5 — Use for discounts, don’t store money *2023-03-23, version 1.4.40* I looked and Bano deposits are not covered by Aust Govt deposit guarantee. The website doesn’t mention who the owners are or who is CEO. I’ll be keeping my money with Commbank (with Govt deposit guarantee) and transferring small amounts to get payment discounts and promotions. ### 5/5 — Amazing *2023-02-18, version 1.4.30* Since I opened this they have gone leaps and bounds and who doesn’t want cash back! We all now split the bill for Lunch and it’s soo easy ### 5/5 — Good rewards *2023-01-20, version 1.4.21* Good fintech app with plenty if rewards/cashback and easy to understand. Been using it for the last 7-8 months and it becomes my favorite financial app ### 1/5 — Keeps signing me out. *2023-01-11, version 1.4.2* Lotta bugs for not a lotta benefits ## Most critical reviews (10 lowest-rated) ### 1/5 — Bano Team ARE USELESS *2026-03-12, version 1.5.25* Bano Banking Group are a Plain & USELESS!!! They PUT A HOLD ON MY MONEY BECAUSE THEY DECIDED I SENT $1000 Too much!!???? What are they thinking!? They have not even made any effort in replying back to me yet it’s been 7 hours since they have done this!??? ### 1/5 — Poor app *2025-09-08, version 1.5.23* Trying to transfer money out of the account via payid - nightmare. Sat pending for weeks then it returned to my bano acc… tried again now it’s just sitting at pending again. I don’t understand, payid should be instant?? No response from the chat either so considering now seeking legal advice! Don’t recommend Bano at all. ### 1/5 — They are useless *2025-07-07, version 1.5.23* They are bad they hold your money for no reason stop your transfer for no reason they review your account for no reason, they won’t allow you send money out even after providing evidence ### 1/5 — Unreliable mess *2024-11-18, version 1.5.22* I cannot count the number of times the transaction just declines even though there is plenty of balance left for the transaction. Not to mention multiple double charges and pending charges that’s been held for more than 14 days. Now you can’t even add balance. ### 1/5 — Scammers! Lost over 800 AUD! *2024-03-28, version 1.5.18* Money is frozen and they won’t answer any calls, messages or email for months! ### 1/5 — Non-existent customer service *2024-03-27, version 1.5.18* Beware using this app. I have $100 deducted from my balance for a pending transaction for over two months now that is meant to refunded. I’ve tried to contact these folks via three different channels now but they never respond. I’ve lodged a formal complaint with the government regulator now to try to recover my funds. ### 1/5 — Is Bano closed? *2024-03-21, version 1.5.18* 4 months after application, the account is still “under review”. Customer service email is non-reachable, phone is auto voice mail and there is no way one can contact Bano. Wondering if they are still alive … avoid at all cost ### 1/5 — They steal my money *2024-03-04, version 1.5.18* Open the account with them then add the money into the account then transfer to my bank account. Everything testing seem like smoothly . After fews transaction then they freeze my account. Can’t do anything even with fews hundred in my account. Contact them on the app and website no one responds. Email no response. Should I report with AFCA. Give back my money for me . Scammers ### 1/5 — Luke *2024-02-03, version 1.5.17* Failed transaction ### 1/5 — Pending Application *2024-01-27, version 1.5.16* Have not received one Update it’s been 3 months since when I applied ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent apps *2025-04-27, version 1.5.22* Clean interface and intuitive design ### 5/5 — bset money app *2025-04-25, version 1.5.22* Great exchange rates with no hidden fees ### 5/5 — First time use *2025-01-30, version 1.5.22* Opening an account online is quick and paying with bano is easy! ### 5/5 — So easy *2025-01-30, version 1.5.22* Excellent way to transfer money ### 5/5 — Excellent *2025-01-29* very easy to transfer money between countries ### 5/5 — Smooth and easy *2025-01-28, version 1.5.22* Awesome app and really fast and efficient ! I recọmmend ### 5/5 — Fast and secure *2025-01-26, version 1.5.22* So fast and the cashback is great. ### 5/5 — OK，love it *2025-01-26, version 1.5.22* They always give a good rate and it is easy to use. ### 5/5 — So Cool *2025-01-25* Such a positive experience! It's easy to swipe and transfer money. ### 5/5 — Bad service *2024-09-09, version 1.5.21* Don’t sign up with them they will hold you money for 60days for nothing all because you call for refund back to the bano account,they are jokers,I was surprised until I told them I will sue them before I get my money back,they will hold your funds don’t download this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*