# BAOverse — user reviews > 18 indexed App Store user reviews of BAOverse by BAO London Ltd. - Source: https://appshunter.io/ios/app/baoverse/id1591918327/reviews - App overview in markdown: https://appshunter.io/ios/app/baoverse/id1591918327.md ## Newest reviews (3 of 18) ### 1/5 — :( sorry *2023-01-21, version 1.4* Also slow to load and no confirmation email ### 1/5 — The on-boarding fails *2023-01-21, version 1.4* As simple as that; the promised email to confirm your address doesn’t materialise (it’s not in spam) and even using a new, different email address doesn’t allow you to actually join up and login to the app. ### 1/5 — Long time to load, can’t confirm email, can’t use the app at all *2023-01-20, version 1.4* The app took a long time to open and stuck with splash screen. Then the confirmation email never came and no way to resent. ## Most critical reviews (10 lowest-rated) ### 1/5 — Verification email never received *2025-07-10, version 2.2.28* Like CeebeeUK I don’t ever receive the email to verify my email address and log in, despite checking spam and using different emails to sign in, and re-downloading the app. I was disappointed to not get to use the app! ### 1/5 — Crashes upon opening *2024-09-11, version 2.2.04* Doesn’t work, can’t use my points ### 1/5 — Doesn’t open *2024-09-04, version 2.2.04* Crashes upon opening. Did you not do a basic check before releasing this? ### 1/5 — Crashing before even launching *2024-09-03, version 2.2.04* What a shame- preferred it when the app was slow. Now it doesn’t even launch… ### 1/5 — Doesn’t even open *2024-09-01, version 2.2.04* Love Bao but this app is awful. Have installed it 4 times and it still crashes when you try and launch it. The developers really need to see the quality of this app before they do anything else with it. ### 1/5 — New update doesn’t work 😩 *2024-08-26, version 2.2.04* Previous version was not great now the app doesn’t even launch ### 1/5 — Bao itself is amazing but the app? *2023-11-22, version 1.1.34* Is very slow though it has great potential my voucher aren’t going through to the till and it’s stuck on the welcoming screen ### 1/5 — Verification email never arrived *2023-10-30, version 1.1.34* I visited the BAO restaurant in Battersea Power Station and, when given the menu, was told about the app and the gift of a free bun for signing up. I used the QR code on the menu to download the app, input my data and waited for a verification email. I double-checked and triple-checked, but the email never arrived, so I haven’t been able to use the app at all yet. It’s a shame ### 1/5 — Convni code does not work *2023-09-04, version 1.1.34* I have been sent two convni codes for orders and can not add to the wallet. Every time it says something went wrong. As a rewards program it is an over complicated app that does not work. ### 1/5 — What was the webby for? *2023-07-26, version 1.1.34* Who knows how this won an award - confusing layout, inexplicable friend referral process, and despite meeting conditions you cannot input personal data correctly. Basic user testing not happening somewhere… ## Most praised reviews (5 highest-rated) ### 5/5 — Great app! *2025-02-06, version 2.2.28* Very creative and engaging to use. Never had an issue with it. Congrats for doing something “different” ### 5/5 — ***Finally fixed! *2024-09-20, version 2.2.24* Was crashing for weeks but now it’s fixed! ### 5/5 — Exceptional *2023-11-11, version 1.1.34* An exceptionally well crafted app ### 4/5 — Cute *2023-07-29, version 1.1.34* Got a free boba once downloaded 🫧 ### 2/5 — new bills don't have a code... *2024-03-04, version 1.1.34* soho store give bills without code so you can't then claim your bao in the app. makes the app a loss of time --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*