# Baptist Health Care On Demand — user reviews > 50 indexed App Store user reviews of Baptist Health Care On Demand by Baptist Health South Florida, rated 4.94/5 from 10,736 ratings. - Source: https://appshunter.io/ios/app/baptist-health-care-on-demand/id1110095567/reviews - App overview in markdown: https://appshunter.io/ios/app/baptist-health-care-on-demand/id1110095567.md - Rating breakdown: 5★ 10,348 · 4★ 274 · 3★ 45 · 2★ 21 · 1★ 46 ## What do users think of Baptist Health Care On Demand? Overall sentiment: positive **Pros** - 🚀 Thorough & sensible solution - 🚀 Super fast and reliable - 🚀 Extremely Convenient - 👍 Great service by caring health-care providers - 👍 Excellent app! - 👍 Awesome service - 👍 Great Option - 👍 Amazing!!! - 👍 Care in demand - 👍 Excellent Care - 👍 My experience with Doctors on line - 👍 This is amazing - 👍 Excellent service, care and attention. - 👍 Great provider, fast and effective visit - 👍 Excellent Attention - 👍 Great & Fast service!!! Incredible!!! - 👍 Pleasant, fast and efficient - 👍 Virtual visit - 👍 Elise M cormack GREAT Doctor - 👍 appreciation for the service - 👍 Call/wait - 👍 Ms. - 👍 Very satisfied - 👍 They did the right thing during the Covid-19 crisis - 👍 I'm So Grateful - This Service is a BLESSING! - 👍 WoW! What a great app from a great hospital - 👍 Great service!! - 👍 Sore throat for a week - 👍 Urgente Care - 👍 First time user - 👍 Safe and confident service! - 👍 Nothing but Great! - 👍 No Waiting - 👍 The best - 👍 So convenient - 👍 Amazing Service - 👍 The best - 👍 Great platform - 👍 The Best services !!!! - 👍 Great Experience - 👍 Grateful - 👍 Answer to a busy life - 👍 Today's visit - 👍 The Future of Medicine - 👍 Quick and Easy - 👍 Another reason to trust Baptist Health South Florida - 👍 Amazing app. Save time and money! - 👍 Superb treatment from the comfort of my home **Cons** - 🤔 Won't listen **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (19 of 50) ### 5/5 — My experience with Doctors on line *2021-12-03, version 12.10.003* I was still hesitant to use this app but still tried it and am very happy that I did! Doctor Stratton was very accommodating to see me via video. I'll surely recommend this app to my relatives! Thank you very much for now I can have my meds with just one click and talk to a very competent Doctor. ### 5/5 — This is amazing *2021-09-25, version 12.10.003* Saved me so much time and I knew I could do it without having to drive anywhere and instead just speak to someone right away. Highly recommend ### 5/5 — Dr. Hernandez *2021-07-15, version 12.6.006* This was my first visit and I am simply blown away by the amazing doctor that treated me. His bedside manner, his concern and his overall medical knowledge made me feel that I was being treated by a very qualified doctor. I entered this visit extremely upset and distraught and came out of it confident that he had taken care of me. Thank you Dr. Hernandez, you rock… and that’s coming from a 66-year-old hippie! ### 5/5 — Excellent service, care and attention. *2021-07-02, version 12.6.006* I have being using this service for a while, it gives me peace of mind just to know I have access to a Doc by just unlocking my phone. Awesome service, prescriptions are also xfered to mu pharmacy right away! Thank you Care on Demand ### 5/5 — Great provider, fast and effective visit *2021-03-30, version 12.6.006* I was able to quickly select and connect to a provider. She was kind, knowledgeable and provided treatment options to discuss. I am so fortunate to have received my diagnoses so quickly and easily and as a result will be starting medications immediately. ### 5/5 — Excellent Attention *2021-01-27, version 12.0.1906* I had a customer service call today with Nicole and she was very understanding and went the extra mile to meet my needs and answered all my questions. Later I had my very First online doctors visit and it was amazing. Amy provided me very informative information and was able to assist me with all my questions and concerns. Very respectful and professional individuals that I wish to have attend me in the future. Thank you very much for the time I highly recommend for anyone who is visiting for the first time! ### 5/5 — Great & Fast service!!! Incredible!!! *2021-01-01, version 12.0.1906* It is amazing!!!! Just when I finish uploading my pictures and finishing up my login in less than a minute a Dr. appeared and helped me!!! He sent the prescription to the closest pharmacy (which he app found by allowing my location) and just like that I feel better!! Keep doing this great job!!!! ### 5/5 — Pleasant, fast and efficient *2020-10-17, version 12.0.806* Need I say more? I am not feeling well and I don’t have to go anywhere to get exposed to anything. The visit was very confortable(my kitchen). I liked the nurse practitioner Martha Vega RN, very personable and professional. Thanks. Will definitely recommend care on demand and have used it for minor cuts (dog bite), colds and UTI. I will continue using it, too. ### 5/5 — Virtual visit *2020-05-13, version 12.0.627* I William Dennison Thank you Baptist Health Care For Providing Us with the Best Doctors doing this pandemic time of the Covid 19 allowing People To Still Get virtual medical attention And also Thank you guys for providing me with the great doctor that you all provided me with for my first virtual visit And thanks To all The nurses and doctors on the frontlines Our Hero’s... ### 5/5 — Elise M cormack GREAT Doctor *2020-04-17, version 12.0.627* I am very happy to be able to contact my primary doctor Elise . She is an incredible professional and I am very grateful to have the opportunity to see her by phone today . I am in pain for a long time already so I had been looking to find anyway to contact Her . I don’t know what it is going on with my arm , where I have a constant pain , medication doesn’t help me . Regards Claudia Bettini ### 5/5 — appreciation for the service *2020-04-16, version 12.0.627* Baptist has always been my favorite when choosing a service or when my health or my family health needs the care of a specialist. There you saved my son's life 10 years ago, my husband has had a surgery, and I have had most of my test. I have always had the best service and the best professionals. Today in this crisis, I have used this service that you give to the entire population and also for free. As always, you serving the community. Thank you so much, and take care of yourself too. ### 5/5 — Call/wait *2020-04-14, version 12.0.627* We tried calling today to speak to a doctor Leo Cordova we were next in line and waited over 4 hours finally hung up and call did another physician Silvio Cerna we were able to see him right away. The hold time prior was ridiculous. ### 5/5 — Ms. *2020-04-07, version 12.0.627* Dr. Ribeiros was excellent. His advice was sound and it gave me confidence to continue treating my symptoms at home until there is a change. I appreciated his calm and objective demeanor. I would not hesitate to refer people to him. He gave me information on testing sites and explained advantages and disadvantages0f each as well as when to seek out medical assistance in person ### 5/5 — Very satisfied *2020-04-06, version 12.0.627* I have been very sick and concerned about my symptoms. I didn’t know where to go and didn’t have the money to see a Dr in cash. So this was great because I could use my insurance card and or pay with a card. Better yet it seems that it will be free, and that is even better. The Doctor was very attentive and made me feel at ease. I felt taken care off and I am more comfortable now ### 5/5 — They did the right thing during the Covid-19 crisis *2020-03-31, version 11.5.507* We hear a lot about the companies that have been mistreating their customers/employees during the Covid-19 crisis. I think it is important to acknowledge the companies that have been doing a good job as well. This company has gone out of their way to provide exceptional service during the crisis. They have even changed some policies to make it easier to get medical help if you’re experiencing Covid-19 symptoms. Thank you for doing the right thing, even when it’s not convenient to do so! ### 5/5 — I’m So Grateful - This Service is a BLESSING! *2020-03-30, version 11.5.507* I’m so grateful I could talk to a medical professional on my phone in the comfort of my home. Especially with the Coronavirus looming - I felt very safe. I spoke with a Doctor that was so easy to talk to and was understanding. I didn’t feel rushed and he was comforting. He prescribed a medication and was very reassuring. This service is a BLESSING! ### 5/5 — WoW! What a great app from a great hospital *2020-03-26, version 11.5.507* What a fantastic, time saving tool! Before, when I had an attack of gout I would have to painfully endure a trip to the ER, THEN wait for hours to be seen. HOURS! Even without this issues of Covid-19 protection, my recommendation of this service can not be understated!! ### 5/5 — Great service!! *2020-03-26, version 11.5.507* Really nice service to not have to leave home. Super kind and knowledgeable doctor. Just got kicked out when I toggled between apps, so if you’re close to being next in the waiting room, maybe leave the app in the foreground. ### 5/5 — Sore throat for a week *2020-03-08, version 11.5.507* I thought it would go away on its own. dr. Whyte made me feel at ease. She addressed all my concerns. I felt comfortable with her and was able to share all my issues. She dealt with them all. I will follow up with her in 2 weeks. This was a frat experience and worth the wait, she had other patients and I knew I didn’t want to see anyone else. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t listen *2021-03-12, version 12.0.1906* Not everyone has COVID. I have had a cough for over a month no other symptoms. No fever, I can still have taste. No trouble breathing. Every year I get sick I end up needing anti-biotics. These doctors refuse. Which is fine they can do what they want but do not dismiss me like I don’t have a say. The doctor that helped me was arrogant and what they want is not to help you on the first visit they want you to keep coming back so you have to pay each time. They are con artist and please stay away. They will scam you too. Be aware. Especially Martha Vega. Would not listen at all. ### 5/5 — Thorough & sensible soution *2022-11-13, version 12.16.106* Martha Vega listened carefully to my concern, asked some follow questions and offered a very sensible solution to my specific medical need. She provided what to be alert for the next few days and requested a prescription to ease current condition. Very convenient and efficient service. She was very professional, and I feel comfortable with next steps. ### 5/5 — Super fast and reliable *2022-10-05, version 12.10.003* I woke up in the middle of the night with a bad UTI and in 10 minutes I was connected to a doctor who was very kind and professional. In no time my prescription was sent to the pharmacy and when it opened, it was ready. Install and keep ready with your info to speed process. No insirance required. It’s 59$. ### 5/5 — Extremely Convenient *2022-09-15, version 12.10.003* It always feels a little strange to speak to a doctor over a video call but Care on Demand has saved my kids and I multiple trips to the doctors office. I’ve even used them when I’ve been out of state on vacation. I’m thankful this is an option and that all the providers have been excellent! ### 5/5 — Great service by caring health-care providers *2022-09-14, version 12.10.003* As a physician, it makes me happy to find a tele-health group staffed by knowledgeable and caring physicians and staff. The pharmacy was being difficult but the team (staff and doctors) worked to resolve the problem quickly. I highly recommend this group and Dr. Jessica Gomez!! ### 5/5 — Excellent app! *2022-05-23, version 12.10.003* Once a skilled and kind medical professional helped me navigate setting up my account (again) all was perfect! A temporary account had been set up in the past to facilitate a telehealth appointment and I did not have access to the password that had been established at that time. It did not take long to remedy the situation and everything went smoothly. Great app, and very convenient. ### 5/5 — Awesome service *2022-03-26, version 12.10.003* Super fast and easy, no hoops to jump through and the doctor listened and wrote me a prescription for the antibiotics I needed. Wish I had found this sooner…way better than Teladoc and they have promo codes! ### 5/5 — Great Option *2022-02-10, version 12.10.003* This is my first time using Telehealth. This is a great option rather than waiting for an Urgent Care to open and/or sitting in an Urgent Care waiting room coughing and possibly infecting other patients. 👍🏼👍🏼 ### 5/5 — Amazing!!! *2022-01-30, version 12.10.003* I work in the restaurant industry as a bartender. Covid, colds etc spread like wildfire. I do not have health insurance and I find myself going to the doctor/urgent care more often than not these days. Which between the pain of making an appointment online and even after the fact still waiting in a waiting room for hours! After doing some research I found care on demand! Dr Vega did her job and it was everything I could’ve asked for. I will be using this service from now on! Very satisfied!!! ### 5/5 — Care in demand *2022-01-28, version 12.10.003* Dr. Vega is amazing, she takes her time to listen to you and asks just the appropriate questions. 2nd time coming to her and it has been very pleasant to get a provider that doesn’t rush through the visit! ## Most praised reviews (1 highest-rated) ### 5/5 — Excellent Care *2022-01-17, version 12.10.003* I highly recommend this app. I was able to see and discuss with a physician and minutes. The physician took time with me and explain different options and was able to send over a script. Super easy app and again I would highly recommend this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*