# Baptist Health MyHealth — user reviews > 82 indexed App Store user reviews of Baptist Health MyHealth by Baptist Healthcare System, INC., rated 4.80/5 from 12,304 ratings. - Source: https://appshunter.io/ios/app/baptist-health-myhealth/id1527615090/reviews - App overview in markdown: https://appshunter.io/ios/app/baptist-health-myhealth/id1527615090.md - Rating breakdown: 5★ 10,692 · 4★ 950 · 3★ 240 · 2★ 99 · 1★ 323 ## What do users think of Baptist Health MyHealth? Overall sentiment: neutral **Pros** - 🚀 Exceptional treatment and service - 👍 Handy and convenient - 👍 Helpful information - 👍 Love the app - 👍 Keeps me up-to-date - 👍 Excellent first experience - 👍 Great doctors and staff - 🔒 Secure features - 👍 User friendly - 👍 Easy to use **Cons** - 🐛 Glitchy and seldom works - 🙏 Interrupted by prayers during treatment - 🙏 Staff talked about God instead of care - 🐛 Doesn't show booked appointments - 🐛 Cannot send attachments - 🐛 Constantly locking me out - 🐛 Difficult to use - 🐛 Automated system is useless - 🐛 Cannot communicate with doctors - 🐛 Lacks functionality **Commonly reported bugs** - Login issues - Broken functionality for payments and appointment tracking - Incompatible with older devices **Most requested features** - Ability to upload vaccination records - Ability to leave messages for doctors - Compatibility with Apple Watch ## Newest reviews (10 of 82) ### 2/5 — Test results *2026-06-19, version 9.25.0* Take to long to be posted ### 3/5 — Incorrect titled message *2026-05-22, version 9.25.0* Received a text that said I had Message. Looked in my message. There was nothing. Then started clicking tabs looking and found that it was in reminders. As always with Baptist, it would be much nicer if you actually sent the correct information so that the patient did not have to look everywhere to find it. ### 4/5 — Michael Hicks *2026-05-14, version 9.25.0* good ### 5/5 — First Visit *2025-09-02, version 9.23.5* Went in today to establish care- I haven’t been taking care of myself for years and decided it was time. Was long time Nortons person but not happy with their care. The APRN Samantha was incredible. She didn’t judge me for not having my routine stuff done like mammo, pap etc for a while. She was patient , listened to all my concerns and gave me great feedback ### 5/5 — Thank you *2025-08-27, version 9.23.5* For the first time in my life I feel like I am getting good care. I’ve had a fear of docs and hospitals and it took a lot to finally get professional help on my health care journey. I am thankful to find Amanda Blume and her great team. They all helped me feel at ease during the most challenging time of my life. I feel like I am getting my health under control after suffering from chronic illness for over a decade. This app is so helpful in organizing my records. Thank you again! ### 5/5 — My Chart *2025-08-14, version 9.23.5* Easier way to manage your medical appointments ### 3/5 — Log in issues and functions not working *2025-06-11, version 9.23.5* I have had issues lately with the app not working. Says it is unavailable or they are unable to sign me in at this time. Once in, features are either slow or not working. Sometimes I have to try logging in multiple times before it logs me in. I have uninstalled and reinstalled app which did t help. ### 2/5 — Not working *2025-06-05, version 9.23.5* I have had some issues lately with the app not working. Says it is unavailable or they are unable to sign me in at this time. Once in, features not working. Again saying unavailable. ### 5/5 — Outstanding Service *2025-05-30, version 9.23.5* Everyone is very helpful and Ms. Quinn and staff are very attentive and passionate to help their patients. ### 5/5 — My health *2025-02-22, version 9.20.0* This app is awesome. I am able to keep up with both Baptist and Nortons at the same time. It is super easy to Navigate. You can message your physicians and see your test results within the same app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Codes *2026-07-11, version 9.25.0* I hate codes. I computer illiterate and I do not know how to accept a code without losing the open file with my chart. Frustrating. Knock off the codes. ### 1/5 — Logging in *2026-04-29, version 9.25.0* Every time I try to log in it tells me there is a problem with my user name or password. Called three times in the past 10 days to have it reset. Also can’t reset it myself, I have to call the help desk. ### 1/5 — Horrible privacy issues *2026-03-12, version 9.25.0* I ain’t gotta say what yall are doing wrong here, the lawsuit speaks for itself ### 1/5 — Expensive *2026-01-01, version 9.25.0* They keep sending me bills ### 1/5 — Baptist is awful *2025-07-02, version 9.23.5* Don’t come to this hospital for anything. ### 1/5 — Terrible *2025-06-20, version 9.23.5* It will never let me log in and I’m doing everything correctly. I can’t send my physicians messages ### 1/5 — Can’t log in anymore - have to use browser *2025-06-08, version 9.23.5* Newest updates have caused problems. Can’t even log into the app. ### 1/5 — Not giving me the information I need *2025-05-11, version 9.23.0* I can’t view my medical records and wasn’t given my results when I requested them when I was discharged from the hospital ### 1/5 — Drug screen unable to reveal the truth *2025-03-12, version 9.23.0* They’re saying I took a drug test and they gave me my results on the 12th like yesterday and they lied because they did not we were not able to give me a drug test. And how can I prove it? I can’t see it. It shows it, but it says it can’t show it. There’s a problem with it. For some reason you’re not able to show me the results. ### 1/5 — App crashes continuously *2025-02-12, version 9.20.0* App crashes after a minute or two. Takes multiple attempts to log in. Needs some work. ## Most praised reviews (10 highest-rated) ### 5/5 — Outstanding care *2026-08-09, version 11.8.3* Dr Hancock and his team are outstanding. I feel like I am listened to and they really care about my health. ### 5/5 — Excellent service *2026-06-06, version 9.25.0* Efficient, very attentive to my needs. ### 5/5 — A big time saver *2026-05-27, version 9.25.0* I use it often works well and saves me time ### 5/5 — Appt *2026-04-27, version 9.25.0* This is a helpful app to communicate with your provider and see your health summary. ### 5/5 — Herrons team of Doctors *2026-04-17, version 9.25.0* Extremely proud and happy to have the team of Doctors I have! I have an amazing family Doctor, I’ve been with for many years. She recommended me to all my specialist and I have many! They all give me the best high quality of care, listen to me and give me the best advice based on what my specific and special needs are. I couldn’t begin to thank them enough, but I will forever show my gratitude. ### 5/5 — Phenomenal *2026-03-19, version 9.25.0* You can literally do everything on this app. It is so simple and easy to use. If you wanted, you could almost never literally walk in that doctor’s office. You can message your doctor, see all your lab results. Request refills This one’s huge for me. See all your upcoming appointments with the addresses, phone numbers and everything you will. To make sure that you arrive at the correct place with all the assistance you need at your fingertips. This has to be literally the best system I have ever seen in my entire life. ### 5/5 — Support *2026-01-04, version 9.25.0* I had heart surgery and received exceptional humanitarian support and care—truly the best hospital experience I have ever had. ### 5/5 — I almost gave up on the medical profession!!! *2025-11-22, version 9.24.0* I have seen doctors notes completely written down wrong. I have been completely dismissed lied to about labs was giving shots that I said I didn’t work but was given anyway. This is something I have dealt with for over 3 years and when I asked what am supposed to is live with the pain I got told yes!! I’m truly grateful for my new doctor Teresa Gray she has finally given me hope and not wanting to give up on me and really trying to make my quality of life better!! So thank you so much My Angel Teresa!! ### 5/5 — MyHealth *2025-11-07, version 9.24.0* This app is great for getting any messages to your doctor. I have used this continually for several years and found that communication aspect is great. ### 5/5 — Dr Ashley Langford *2025-10-16, version 9.24.0* I have only been seeing Ashley for a couple months. But she is great. She listens and doesn’t rush you out of the door. You can see she cares for her patients. She’s just all around a wonderful person and confidant and nurse. I couldn’t say more wonderful things about her. Would totally tell anyone dealing with anxiety, depression etc to go see her. I’m beyond grateful for her. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*