# Baptist Health - Virtual Care — user reviews

> 13 indexed App Store user reviews of Baptist Health by Baptist Health, Inc., rated 4.88/5 from 199 ratings.

- Source: https://appshunter.io/ios/app/baptist-health-virtual-care/id1451751238/reviews
- App overview in markdown: https://appshunter.io/ios/app/baptist-health-virtual-care/id1451751238.md
- Rating breakdown: 5★ 182 · 4★ 14 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes on iPhone X

*2020-06-19, version 12.0.627*

Fix please.

### 1/5 — Pimping Healthcare

*2019-09-23, version 11.4.106*

Do not bother with downloading this app.  They only want a credit card where they’ll charge you a copay visit amount.  No where is there functionality for one to enter insurance information for a legit visit.  Being in a remote location in southern Arkansas I was excited to come across this recommendation.  But now I see it’s just a quick buck.

### 3/5 — No Insurance Input

*2020-03-25, version 11.5.700*

Based on the description, I expected to use my insurance. There was no where to input my insurance, so I paid the full $55. I also had to wait about 15 minutes in the waiting room before the doctor was available.

### 5/5 — Grateful

*2021-04-21, version 12.6.006*

I don’t have time to take off work (especially for just a sinus infection) so I am SO grateful that I could do this health visit at home!!! I wouldn’t have done anything and just suffered the symptoms had this not been available. This is such a great service!

### 5/5 — C gillis

*2021-01-08, version 12.0.1603*

Awesome, easy and convenient

### 5/5 — Sick visit

*2020-09-20, version 12.0.627*

So nice to be seen in the comfort of my own home! The doctor was engaged and very pleasant as well. Thank you for this service!

### 5/5 — Wonderful care

*2020-09-14, version 12.0.627*

Great experience and wonderful care. I’m so thankful to have this!

### 5/5 — Great experience

*2020-04-10, version 12.0.627*

Dr was very kind and ask questions to help me best and was very personable

### 5/5 — BH Virtual Care Rating by Juanita Osgood

*2020-04-01, version 11.5.700*

This is my first time using virtual care and it was interesting and good experience!  I did not have to drive anywhere and with the corona virus pandemic i kept within the social distancing thats been recommended!

### 5/5 — Super Convenient

*2020-02-26, version 11.4.301*

This was a great experience. Dr was very friendly and diagnosis process was simple. Saved us a ton of time!!! Will definitely recommend and use this service going forward!!

## Most praised reviews (3 highest-rated)

### 5/5 — Treated with care and kindness

*2019-11-03, version 11.4.301*

It was quick, easy and in pajamas. So much better than getting out and spreading sinus infection germs.

### 5/5 — Wonderful

*2019-10-11, version 11.4.106*

I needed after hours care, but could not be seen tonight and this was the best thing for me ever! Thank you!!!

### 5/5 — Great service

*2019-09-07, version 11.4.106*

Used this for first time tonight for my son. Dr. was extremely thorough and great bedside manner even over FaceTime. Highly recommend this service.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*