# Baptist OneCare — user reviews > 251 indexed App Store user reviews of Baptist OneCare by Baptist Memorial Health Care Corporation, rated 4.74/5 from 4,865 ratings. - Source: https://appshunter.io/ios/app/baptist-onecare/id1545977140/reviews - App overview in markdown: https://appshunter.io/ios/app/baptist-onecare/id1545977140.md - Rating breakdown: 5★ 3,448 · 4★ 247 · 3★ 96 · 2★ 39 · 1★ 97 ## What do users think of Baptist OneCare? Overall sentiment: positive **Pros** - 🚀 Convenient and easy to use - 👍 Helpful for managing health information - 🔒 Secure access to medical records - 💡 Ability to communicate with doctors - 🚀 Efficient appointment scheduling - 🚀 Quick access to test results **Cons** - 🐛 Occasional glitches and bugs - 🔍 Difficulty updating personal information - 🔍 Incomplete integration with all providers - 🔍 Repetitive data entry for appointments **Commonly reported bugs** - Login screen issues - Inaccurate medical history and test dates - Inconsistent app performance **Most requested features** - Add ability to update personal health information - Improve integration with all healthcare providers - Streamline check-in and appointment flow - Provide more customization options ## Newest reviews (12 of 251) ### 2/5 — Log in *2026-06-10, version 11.6.2* Tried to log in on my phone, but system did not accept credentials, tried to reset password but needed to log in to do that..??? ### 4/5 — Good app a small addition to be a 5 star *2026-06-02, version 11.6.2* App does just about everything you would need. One small thing that is needed is a way to change the pharmacy you have on record. I changed pharmacies but no way to make the change in the app. So now I need to contact each and every doctor I see. ### 5/5 — Richland primary care/ Dr Scott Davis *2026-05-21, version 11.6.2* I was seen by Dr Scott Davis on May 14, I was very satisfied with my visit because my doctor listen to me and go over any concerns I have about my health. He also explain in great detail about my results of test and ask me about other doctor I have seen and what medicines they have prescribed and let me know if it in my best interest to continue taking a certain medication. These are the thing that make my visit awesome because it all about preventives medicine and MY HEALTH AND MY BODY, the plus is that he has great bed side manner and the staff is awesome to me. Thank you Doctor Scott Davis for all you do at Baptist Medical Clinic on Richland, Ms.. ### 5/5 — DR Harris. Love this I can send a request at any time *2026-05-14, version 11.6.2* 10 ### 5/5 — Easy!!! *2026-05-12, version 11.6.2* I love how easy it is to communicate with my provider! It has been a game changer for me! ### 5/5 — Hospital stay *2026-05-06, version 11.6.2* Huntington Baptist hospital is one of the best hospitals I have ever had to stay in, the nurses, doctors, and staff treat you with kindness and when you call on them you don’t get an attitude like you just ruined their day, each one of them help you in a way that just seems like your family, they even go out of their way to make sure you are comfortable thank you Baptist hospital Huntington! ### 5/5 — Baptist OneCare *2026-05-03, version 11.6.2* Great way to share information quickly between providers and patient ### 5/5 — Baptist Memorial Healthcare *2026-05-01, version 11.6.2* In the past few years, I have depended on the wonderful care I’ve received from the Doctors, Nurse Practitioners, and staff at Baptist more than I ever thought I would. I can’t say enough how thankful I am to them all! ### 5/5 — Colonoscopy Great Experience *2026-04-22, version 11.6.2* I know what you’re thinking this is a crazy thing to say.The prep is always horrible but everything else after was great from every person I met.The anesthesiologists was so nice and friendly.The nurses were great Coreena,Ashley and Yesenia.The tech was also great Nakia keep that great smile and attitude.When they took me back into the procedure room we all laughed and laughed because I forgot to take my purple panties on… cause I swore I did lol.Dr Calvit is always the best and he makes you feel right at home.Even he was so funny cause I ask him will he was in there can you stretch my esophagus and he look at me with a smile and said wrong end and I just busted out laughing.Even though it was a colonoscopy it was really a great experience. ### 2/5 — Horrible nurse *2026-04-14, version 11.6.2* Barb the nurse I had for the weekend tried to give me my daytime meds again. She then tried to give me someone else’s meds. She brought my migraine meds in a plastic bag and I said I don’t have a migraine so I don’t need them and she put them in the drawer in my room. She took my iv out in the middle of the night and I needed it the next morning. Anytime I asked for something she said be right back and didn’t come back until the next e. She kept forgetting things ### 3/5 — Frustrating app *2026-04-12, version 11.6.2* I like the app when I can get into it. Half the time I can’t. It won’t accept my password, I change it and it still won’t accept it. It says it is going to send me a code, but never does. Very frustrating! ### 5/5 — Review *2026-04-07, version 11.6.2* I miss Dr Jenkins. Dr Blackmon is a great doctor who I will always be a patient of. I have high regards for her as my healthcare leader- provider. The staff at Jenkins and Niece are very kind and knowledgeable. I recommend them to everyone who wants to stay healthy. ## Most critical reviews (10 lowest-rated) ### 1/5 — Getting medication *2026-08-17, version 11.8.3* I’ve been trying for the last two weeks to get a prescription to fill for DexCom7. My pharmacy provider had requested over a week ago for a prior authorization request so I can get theirs CGM. I am tried of pricking my finger to get readings. You have no number that I can talk to a live person. It apparently was taken off the app. NP Cordell is my health care provider. I have sent multiple request via email with no answer. ### 1/5 — Questions rarely get answered *2026-08-17, version 11.8.3* The concept is solid with competent staff checking/returning messages ### 1/5 — Horrible - criminal *2026-08-01, version 11.8.3* This place obstructs/destroys records and hides their killings - trust me I’m gonna release the records to public #marilyeudy RIP ### 1/5 — Mr. Hill *2026-07-15, version 11.8.3* In pain management I am currently prescribed hydrocodone for pain relief. I receive my medication from the V.A., but for some inexplicable reason the prescription was sent to Walgreens’s pharmacy on 24th ave. after I explicitly reminded the nurse I received my medication from the V.A. Since this office has always sent my prescriptions to the V.A. I was unaware they had sent it to Walgreens. Today, 7/15/26, after speaking to NP Moffett nurse, who assured me she had called Walgreens’s pharmacy and my prescription was waiting, I go to Walgreens and find I do not have a prescription. I am out of my prescription and suffer excruciating pain in my lower back. I had intended to ask for an increase in the monthly prescription. I hope Baptist Anderson can see how this is affecting me. Nurse Moffett’s nurse, instead of lying to me good have taken less than five minutes and call the prescription in. Not only would my trip to the pharmacy have benefited me, but it would have eliminated any reason for this review. I hope someone reminds the staff how dependent patients are on their professionalism. ### 1/5 — Bad *2026-06-11, version 11.6.2* Get rid of the Muslims before they start attacking us ### 1/5 — “Reactive Care Without Preventive Plan for High-Risk Patient” *2026-05-06, version 11.6.2* I’m leaving this review as a patient with a complex medical condition requiring ongoing urology and infectious disease management. While the providers acknowledged that bacterial colonization is expected with a nephrostomy tube, there was no clear or proactive plan presented to prevent infection progression or reduce the risk of sepsis. The approach felt reactive rather than preventive. I also had concerns about the efficiency and value of care delivery. I traveled to the NEA office for a brief visit that did not include any diagnostic testing (no urinalysis, culture, or imaging). The information provided could have been communicated via phone or patient portal, which raises questions about appropriate use of in-person visits. As a high-risk patient, I expected a more structured care plan that includes: - Clear criteria for when testing should be performed - Preventive strategies, not just acknowledgment of colonization - Coordinated care between specialties - Practical patient education on managing a nephrostomy tube at home I am advocating for care that is proactive, evidence-based, and aligned with patient safety—not just standard explanations without action. I hope this feedback encourages improvements in communication, care coordination, and preventive planning for patients managing complex conditions. ### 1/5 — Avoiding calls? *2026-04-08, version 11.6.2* It is an obstacle course trying to find a health care provider or nurse. After finally reaching someone, she promised to call me if there was an issue with my refill request. No call and no prescription. I have shingles and I’m miserable with pain. 68 years old. I need help, not broken promises. ### 1/5 — Unsatisfied *2026-04-06, version 11.6.2* Not able to search or change pharmacy information on this app ### 1/5 — Service very disappointed *2026-03-05, version 11.6.2* Couldn’t walk when I was admitted and was released 5 days later still couldn’t walk with no answers- just sent me home- active healthy 57 yr old male- sent several letters to try discuss my situation not once response. Very poor service. Wouldn’t recommend Baptist at all!!! At least have the respect for answer some one back. HIPPA was violated but still no response no apologies or any action!!! ### 1/5 — Get out while you can *2026-02-15, version 11.6.2* This is got to be one of the most poorly thought out website websites, and systems for a patient. Reconfirms that BAPTIST is a billing system now not a healthcare system. ## Most praised reviews (10 highest-rated) ### 5/5 — Best in the business *2026-08-12, version 11.8.3* Great services ### 5/5 — Very well designed app, with so many convenient features. *2026-08-07, version 11.8.3* I have found this app super helpful on so many occasions. Getting lab results, scheduling appointments, and making payments are the features I use the most. I also find it incredibly helpful in filling out documentation and keeping track of my account and medical records. 100% would recommend for anyone the uses Baptist Memorial Healthcare Services. ### 5/5 — Teddy Experience *2026-08-07, version 11.8.3* Great app very user friendly ### 5/5 — Dr Cordell rocks *2026-07-29, version 11.8.3* Dr. Betsy Cordell is the bomb. ### 5/5 — renewal of prescription. *2026-07-21, version 11.8.3* So easy- patient friendly. always prompt response on that day! Provider and staff always strive to fulfill request if. patient keeps current on visits and takes medicines as prescribed. thank you! ### 5/5 — Heart issues *2026-07-03, version 11.6.2* Great care at NEA! ### 5/5 — Heart Cath *2026-06-06, version 11.6.2* Recently had a heart cath and stent placements and the complete staff at the Hospital and Doctor were outstanding. ### 5/5 — This has to be the best medical facility anywhere *2026-06-02, version 11.6.2* The best people anywhere. I can’t say enough about how much of a blessing the people of Baptist Hospital are to me. ### 5/5 — user friendly *2026-05-29, version 11.6.2* very easy to use, no issues ### 5/5 — Velma Davenport surgery *2026-05-24, version 11.6.2* Dr. Berry was proactive and prompt in seeing my mom’s serious health condition and did not hesitate to correct her medical concern. The critical care unit and staff was superb when monitoring my mother after her surgery focusing on the fact she is 91. The staff was attentive, kind, supportive and proactive with my mother’s care and recovery. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*