# Barbie™ Merge Mystery — user reviews > 490 indexed App Store user reviews of Barbie™ Merge Mystery by Rollic Games, rated 4.70/5 from 3,926 ratings. - Source: https://appshunter.io/ios/app/barbie-merge-mystery/id6736395270/reviews - App overview in markdown: https://appshunter.io/ios/app/barbie-merge-mystery/id6736395270.md - Rating breakdown: 5★ 3,347 · 4★ 256 · 3★ 154 · 2★ 54 · 1★ 115 ## What do users think of Barbie™ Merge Mystery? Overall sentiment: mixed **Pros** - 🎨 Gorgeous art style - 🤩 Nostalgic Barbie references - 👍 Cute and fun gameplay - 🎉 Addictive and entertaining **Cons** - 🐛 Frequent bugs and glitches - 🚫 Lack of response from customer support - 🔁 Repetitive gameplay at higher levels - 🔒 Internet required to play **Commonly reported bugs** - Disappearing generators and items - Inability to progress past level 54 - Freezing and crashing issues - Glitches with in-app purchases **Most requested features** - Offline play option - More levels and content updates - Ability to turn off double energy feature - Cross-device sync for progress and purchases ## Newest reviews (14 of 490) ### 4/5 — Too many pop ups *2026-09-01* So far, I really enjoy the game. However, I feel that the building tools (hammer, saw, paintbrush, etc.) should automatically go into storage once claimed. They take up unnecessary space that could be used for playable items. The card collection series is also nearly impossible to complete. Additionally, the payout for selling items feels completely unbalanced. You may have to spend 137 energy points to obtain an item, but if you sell that same item from your board, it may only be worth 10 cents. The amount of energy required versus the payout received doesn’t seem proportionate. ### 2/5 — No updates, dead game. *2026-08-27* I played this game for about a year. It’s been good. I’ve finally made it to the last level a few weeks ago but there’s no new levels past 147 and there hasn’t been a new update for quite some time. Game can be really buggy and there are a TON of ads. Whilst the game is kind of enjoyable, the nonexistent customer service is extremely disappointing on top of the lack of updates. I’m going to assume this is a game that has been abandoned. ### 3/5 — Overwhelmed *2026-08-13, version 97* At first the game was fun! I know free games gotta make their money somehow but ads after ads for money is crazy. The more you level up you’d think the more taps you get. The prizes are ridiculous like it doesn’t seem like a lot. And now my game is starting to glitch and not give me prizes I’ve earned. I love the game but I’m close to uninstalling it. ### 3/5 — dreamhouse *2026-08-12, version 97* please update the dreamhouse ### 3/5 — Keine neuen Level *2026-07-26* Ich liebe das Spiel. Aber seit Lebel 147 geht es nicht weiter, was sehr schade ist :( ### 2/5 — No New Levels for Months *2026-07-25, version 97* Once you get to level 147, you can’t go higher it seems. Nothing new. Was good up until now ### 3/5 — Game itself is good but the game specific ads??? *2026-07-17, version 97* Why do I have to close out 15 Barbie merge game ads every time I open the app before I can actually play the game?? ### 4/5 — New levels please *2026-07-16, version 97* I love this game but I have maxed the levels and there have been at least 3 updates to the app with no new levels. Please launch new levels. ### 2/5 — Bug fix please *2026-07-12, version 97* I love this game but it currently won’t let me watch ads to gain energy bolts and I’ve already used the update it’s been a month since I had this issue. ### 4/5 — More levels *2026-07-02, version 91* I NEED MORE LEVELS!!!! I love this game so much lol. ### 3/5 — Love the game but need new levels *2026-07-01, version 91* This is my most favorite game but I have been waiting many months for more levels. The game has maxed me out on earning any more coins so there’s nothing I can do anymore. I have emailed and I never heard back. It’s very frustrating. ### 1/5 — Too Many Pop Ups *2026-06-29, version 91* Game is fine but there’s so many pop ups it becomes disruptive to the gameplay. It’s all just a cash grab to get you to spend money on the game. I also don’t like how there’s so many producers. My board fills up way too fast with items I can’t even merge together. ### 2/5 — Crashing constantly *2026-06-29, version 91* This app stopped working when I updated my iPad. So bummed I’ve played for over a year and now can’t! ### 2/5 — Dddddddddddduuuuuuuuuuuuummmmmmmmmm *2026-06-28* Dümmstes Spiel ever seit 10 Monat gibtes meine Altersgruppe (10 Jahre) nicht ## Most critical reviews (10 lowest-rated) ### 1/5 — Deleted all my game history *2026-08-23* I loved this game. I played it everyday for over a year and then one day all my progress was deleted without cause and the company never responded to my email to fix this issue. Don’t waste your time the game is glitchy and deceiving. ### 1/5 — Wasting energy for no reason *2026-08-08, version 97* This game is my favourite but when I need to merge something the thing I need to merge doesn’t come up plus they don’t offer more than more than four times if you have no energy and it says 25 energy they make you spend the gems you earn ### 1/5 — Stolen money *2026-08-08, version 97* I have attempted to contact this developer several times about a glitch where I was double charged 35 dollars. I get that’s chump change to you but to others that is a tank of gas. That is their money for dinner. Until then I will leave a review on every app you develop as a 1 star due to your negligence. ### 1/5 — Fuming *2026-08-06, version 97* Had to delete the game and re install at around level 100, game crashed before the ads. Even after updates. Support was no help as i couldn’t get into it to provide player id due to not being able to load it. Got to around level 45 and game reset to level 1. Have given up ### 1/5 — Jogo sem novas áreas *2026-08-04* O Jogo para na “fase” 147, a partir daí não há novas áreas para liberar e nem novos geradores. Decepcionante. ### 1/5 — Loss of progress *2026-07-25, version 97* I started over twice at around level 30 waste of time and purchases …..took all my effort contacted support never responded. Don’t waste your time !!!! ### 1/5 — Rosa Nebel *2026-07-22* Ich kann leider seit Wochen keinen rosa Nebel freischalten Sehr schade Level 147 ist hier stopp oder geht es noch weiter ?! Über eine ANTWORT würde ich mich sehr freuen danke ### 1/5 — Lies *2026-07-19, version 97* FALSE ADVERTISEMENT ### 1/5 — so many pop ups *2026-07-14, version 97* i really enjoy playing the game, but every time i open the app there are a silly number of popups that i have to go through before i can actually play the game. this morning i got 11 popups in a row for whatever storylines and in game purchases are happening. i immediately closed the app and don't think i'll be playing anymore. ### 1/5 — No longer playable after latest iOS update *2026-07-03, version 91* The game worked fine until the latest iOS update and now it is nothing but constant crashing. Not cool. I’m updating my review to add that I have tried to uninstall and reinstall the game, to restart my device, and to contact the seemingly nonexistent support about the issue. No resolution as of yet. After multiple attempts to resolve this, there is still no resolution. Their support is nonexistent. The game simply crashes on opening. It is no longer usable. ## Most praised reviews (10 highest-rated) ### 5/5 — Does not save progress *2026-08-12, version 97* Quit playing and came back and did not save my old game file. ### 5/5 — Good *2026-08-04* To be fair, it’s kind of funny I have been trying to get the chest from the mermaid. It’s been taking me almost half a year to get it. This game is really good. Download it. Nowww🌸 ### 5/5 — Love *2026-07-24, version 97* I don’t normally review things, but this is the best iPhone game ever ### 5/5 — Great game BUT *2026-07-11, version 97* I have been obsessed with this game BUT I have completed all levels and there has NOT been any additional levels added for over two months or more. I keep hoping but doesn’t seem that’s going to happen. ### 5/5 — Barbie Merge *2026-07-11, version 97* Love this game! Wish you could save your work through Facebook or something through email. I lost all my data when my phone crashed super sad I was on a higher level than now. ### 5/5 — My review *2026-07-03* Amazinggggggg gameeee funnn ### 5/5 — Need New Levels *2026-06-09* Absolutely love this game, only downside is I have now gone as far as I can and there are no updates to give me additional levels. Come on developers it’s time to add more levels and make some money off me as I spend £100s per week to make sure I can play at all times. Thanks ### 5/5 — 超ハマってる *2026-06-07* 広告もなく課金なしで遊べます。ただショップやイベントページがアプリを開くたびに全部出てくるのでそれを一つずつ消すのがめんどくさいです。せめて半日に1回とかにして欲しい。日本語も対応してくれたら尚更嬉しい。 ### 5/5 — 업데이트!!! *2026-05-25* 빠른 업데이트 부탁해요!!ㅜㅜ ### 5/5 — Barbie merge mystery good game *2026-05-11, version 90* Best game ever story great merging awesome too --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*