# Barclaycard for Business — user reviews > 115 indexed App Store user reviews of Barclaycard for Business by Barclays Services Limited, rated 4.70/5 from 107 ratings. - Source: https://appshunter.io/ios/app/barclaycard-for-business/id1538982647/reviews - App overview in markdown: https://appshunter.io/ios/app/barclaycard-for-business/id1538982647.md - Rating breakdown: 5★ 96 · 4★ 1 · 3★ 2 · 2★ 2 · 1★ 6 ## What do users think of Barclaycard for Business? Overall sentiment: negative **Pros** - 👍 Easy initial setup process - 💳 Quick card delivery - 📱 PIN viewing feature - 💰 Good credit limit increases over time - 🤝 Responsive customer support (when available) - ✅ Two-factor authentication security **Cons** - 🐛 Persistent login errors (APSN error) - ❌ Cannot make payments through app - 📊 Inaccurate balance display - ⏱️ Extremely slow app performance - 🔐 Frequent password expiration - 📱 App crashes frequently - 🚫 Limited transaction history viewing - 💻 Outdated user interface design - 🔄 Balance doesn't update in real-time - 📋 Incomplete statement information - 🔑 Facial recognition fails regularly - ⚠️ Misleading available credit information - 🔗 Cannot integrate with personal banking app - 🚫 No direct debit setup option - 📞 Unhelpful customer service responses - 🔐 Cannot paste passwords (security concern) - 📱 Phone change causes login issues - 🎨 Poor accessibility for colorblind users **Commonly reported bugs** - APSN error preventing login - App times out on login screen - Password reset emails not received - Facial recognition causes app freeze - Keyboard blocks password reset link access - Temporary passwords expire too quickly - Cannot paste temporary passwords into app - App crashes when viewing transaction history - Language settings switch to Spanish unexpectedly - Black screen when accessing transaction details - JSON parsing error on first login - Balance shows £0.00 despite active spending - App fails to load after phone upgrade - Continuous loading/thinking screen - App won't open or respond - Payment authorization failures - Inconsistent data between app and website - Transactions show as approved when declined - Username field blank after account creation - Unable to add card to Apple Pay - Factory reset required to resolve login issues **Most requested features** - Real-time balance updates - Payment functionality within app - Complete transaction history with date range filtering - Integration with personal Barclays banking app - Direct debit setup option - Multiple card/account support - Receipt upload and expense reporting - Company-wide spending overview for administrators - Email or push notifications for transactions - Statement delivery via email - Improved password management (copy/paste enabled) - Dark mode option - Landscape orientation support for tablets - Better accessibility features for colorblind users - Chat support functionality - Automatic authentication without re-entry - Mobile PIN Sentry integration ## Newest reviews (18 of 115) ### 1/5 — unauthorized response from authentication platform *2025-10-01, version 1.0.68* Can’t log in. Reset password, reinstalled app, called them. Total waste of time. All I get is the above error in red ### 1/5 — Pretty useless app *2025-09-04, version 1.0.68* Your current balance is £349, your app tells you your current balance is £0 because you’ve not spent anything on it that month. Transaction history only shows what you’ve spent, not payments you’ve made against the outstanding balance. You can’t make a payment to the card through the app. You can’t check what your minimum repayment is. You can’t check when your minimum repayment is due. About the only thing this app is useful for is checking your PIN code. I see this feedback was reported 4 years ago, so no hope of any improvement now. I don’t understand why Barclaycard for business can’t show in your business account app, so you can manage all your business accounts in one place, easily transfer money to pay it off etc. I’ve never known anything so inadequate and complicated in current times. ### 1/5 — Broken *2025-08-12, version 1.0.64* Won’t currently authorise an app payment, called support twice no resolution.. must be a fault in the app! No use to me! ### 1/5 — Pretty useless app *2025-08-01, version 1.0.64* Your current balance is £349, your app tells you your current balance is £0 because you’ve not spent anything on it that month. You can’t view transaction history beyond the current month. You can make a payment to the card through the app. About the only thing this app is useful for is checking your PIN code. I see this feedback was reported 4 years ago, so no hope of any improvement now. I don’t understand why Barclaycard for business can’t show in your business account app, so you can manage all your business accounts in one place, easily transfer money to pay it off etc. I’ve never known anything so inadequate and complicated in current times. ### 1/5 — Shocking app *2025-07-23, version 1.0.64* Changed phone and can’t log in now. Told by Barclaycard this is standard security practice - never had this with other banking apps. Embarrassing ### 1/5 — Appalling app *2025-07-07* I am forced to use this app because my employer uses Barclaycard for staff corporate cards. It’s utterly appalling with the worst login process I have ever experienced. Using the facial recognition option causes the app to freeze and it never resolves, requiring a forced reset. This then locks the login so you need to reset the password. Accessing password reset part of the ‘help’ is then impossible because the UX does not include the ability to minimise the sign in keyboard to tap on the link - this is just app design 101 stuff. Once forced reset again to access help, a reset password is emailed but it cannot be pasted into the app so needs to be painstakingly typed. Everything runs painfully slowly, many of the timer icons are dark blue and dark red, which is impossible for a colourblind person to see, and when you finally manage to login (after waiting 30+ seconds while the app thinks), you get another page which tells you the app is thinking and gathering your details. No other financial services app I have ever encountered requires this much thinking time and every single login ends up taking 20 minutes. The really laughable part is that there is then only extremely basic info about your account and transactions included in the app - any need for greater detail requires a call into the help centre! As for so many 5 star ratings but 90%+ of 1 reviews - I can only presume ratings are being bought or forced by staff members. Honestly Barclays, you need to sort this piece of junk out in this day and age. **Developer response:** Hi, thank you very much for taking the time to provide your comments. We're very sorry to hear that you've not had a great experience. You can also access your account details through the online services website link: www.barclaycard.co.uk/business Your feedback has been passed onto the relevant team as we are always looking for ways of improving our products and services so your comments are invaluable, thank you. ### 1/5 — So slow, so poor *2025-07-03, version 1.0.64* The slowest app on my phone by some distance. Every time I want to use it I have to reenter all login details and receive a text to gain access. Each time it then tells me I’ll have to wait a few moments as it ‘gets everything ready’. A normal Barclaycard links to my Barclays Bank app, but this won’t link to my Barclays business app? Already thinking of cancelling and getting a credit card with someone else ### 1/5 — Complete waste of time *2025-07-02, version 1.0.64* The Barclaycard Business app is a complete waste of time, any information is incorrect and you cannot use the app to service your account. ### 1/5 — App is terrible *2025-06-29* I’ve never left a review in the App Store before, but I feel compelled to share my experience with the Barclaycard for Business app. Unfortunately, it has been quite disappointing. I frequently encounter error messages when trying to log in, which is very frustrating. Given that Barclaycard is one of the leading banks in the market, I expected much better performance. I often see the message: "Sorry, unable to proceed with request. Please try again later. (REF: APSN)." Overall, I’m not impressed. **Developer response:** I am sorry to hear that you've not had a great experience. If you’re having trouble with the app our Customer Service team will be able to help. Please contact them on 0800 008 008 and they will help you resolve this issue. ### 1/5 — Ref:APSN *2025-06-24, version 1.0.64* I can get any support from Barclaycard for Business to help with the iPhone issue regarding the login error please try again later (Ref:APSN) error Well sorry Business’s can’t wait and try again later Time I look for another Credit Provider ### 1/5 — Service is terrible *2025-04-06, version 1.0.58* Had too do all the security process three times, two with a robot and a other one with a person. Just to add the card to Apple Pay, no solution, just remove and at it again an call to a different number . No willing to help. No result… really bad experience. I really would like to get rid of this shxt. ### 1/5 — Lack of information and deceptive *2025-03-22, version 1.0.58* This app falls below the standard expected of any bank let alone Barclays. The only clear information you see in the app are your personal information of name and address, You do not know what you have paid or what your balance is, the same with the website This app is built to deceive customers from some cheap developer. Argos and Halifax app to name a few, are more customer friendly, you see clearly what you have spent, what you have paid and what your balance is. There is no shame in learning from them to provide good customer experience. You can do better than we have passed it to the developers. We hardly log into the app and website because it’s not useful. ### 1/5 — This continues to be crucially uninformative as does their web page . *2025-03-04* You would expect to get essential information from both the app and website , you don’t. The information is too slow to update on the credit side m to be clear if I make an interim payment to reduce the account during the month it never shows . I get an email telling my statement is ready to view but actually it’s only partially ready to view the whole statement is not , I appreciate that is related to the corporate side where there is one control account , so one would expect to be able to go immediately online and view the control account to give the full monthly statement, but no it’s not there until later , there is lag with mostly everything , it’s very annoying and surprising for a bank of Barclays size . Useless ladies and gentleman, sort it out . Back again , 4th March , still no sign of Feb statement , doesn’t matter what is said nothing improves . **Developer response:** Hi, your feedback has been passed onto the relevant department. We're sorry your experience wasn't great. We are regularly enhancing the app with new and exciting features based on customer comments. If you wish for your experience to be logged further please provide the webform situated in the link provided - https://www.barclaycard.co.uk/business/forms/bcp-query ### 1/5 — Can not login and can not reset the password *2025-02-17, version 1.0.58* As any Barclays app stack, every feels and works like from 2000 ### 1/5 — Useless *2025-02-07, version 1.0.58* I don’t understand how this app has a 4.5 average. It doesn’t show my balance, and it never has. It simply doesn’t work. It doesn’t show my activity, it doesn’t allow me to make payments, it literally doesn’t do anything. ### 1/5 — Poor *2025-01-27, version 1.0.58* No pin sentry option even though I’ve waited 14 days ### 1/5 — This continues to be crucially uninformative as does their web page . *2024-12-28, version 1.0.58* You would expect to get essential information from both the app and website , you don’t. The information is too slow to update on the credit side m to be clear if I make an interim payment to reduce the account during the month it never shows . I get an email telling my statement is ready to view but actually it’s only partially ready to view the whole statement is not , I appreciate that is related to the corporate side where there is one control account , so one would expect to be able to go immediately online and view the control account to give the full monthly statement, but no it’s not there until later , there is lag with mostly everything , it’s very annoying and surprising for a bank of Barclays size . Useless ladies and gentleman, sort it out . ### 1/5 — What's The Point Of this App???? *2024-12-27, version 1.0.58* I think it's a bit of a waste of time even having this app, as it is really sub standard. I will be deleting it today as part of my decluttering exercise of useless apps on my phone. ## Most critical reviews (10 lowest-rated) ### 1/5 — This is still the same appalling APP even after years of complaining. *2026-07-28* This is about the worse business bank app imaginable , it was developed for large corporates and in their greed they tried to attract smaller businesses . It misleads and mis informs , doesn’t show the true picture for sole users . Indeed their whole tech system is clumsy and inadequate . The latest laugh for me at least is having spent hundreds of thousands without a blemish on the account is they have one reduced my credit limit and two somehow managed to update the app so it claims my fingerprint isn’t mine . I shall leave the account open with a nil balance thus tying up some of their obligation on credit risk and never use them again , I can not even be bothered to phone them and their useless call centres . **Developer response:** Hi, your feedback has been passed onto the relevant department. We're sorry your experience wasn't great. We are regularly enhancing the app with new and exciting features based on customer comments. If you wish for your experience to be logged further please provide the webform situated in the link provided - https://www.barclaycard.co.uk/business/forms/bcp-query ### 1/5 — Can’t make payments *2026-04-17, version 1.0.70* Can’t pay the balance. Can’t set up direct debits. What’s the point. ### 1/5 — Terrible *2026-04-14, version 1.0.70* Terrible app balance not up to date and very little can be done on it. Will be changing to another business credit card asap ### 1/5 — Opening a account *2026-04-04, version 1.0.70* Still not even open about 4 weeks ago and still a maybe A lot are saying use Santander ### 1/5 — Awful! *2026-02-12, version 1.0.70* I have to log in every month to print off my statement and literally every month I’m told my password has expired and I need to set a new one. Infuriating! ### 1/5 — Beware *2026-01-24, version 1.0.70* Do not use this app it is damaging read all the negative reviews. I’ve ended up in 22.5k of debt in 30 months. I had no idea I wasn’t paying my balance off. ### 1/5 — Less than useless *2025-11-29, version 1.0.70* Can’t even get past the log in screen, just times out ### 1/5 — Does not work *2025-11-28, version 1.0.70* App has not worked now for a week and they’ve done nothing really bad show Barclays ### 1/5 — Unbelievably bad *2025-11-13, version 1.0.70* I have no idea how in 2025 they think this app is acceptable. So so so bad ### 1/5 — Useless *2025-11-05, version 1.0.70* You can’t see your overall balance, and you can’t access your card number- pretty much the only things I’ve needed from it so far. Every other app I’ve used with other companies can do this. Very disappointing. ## Most praised reviews (10 highest-rated) ### 5/5 — Barclaycard Business *2025-08-21, version 1.0.68* Dear Barclaycard, find a balance and checking availability of funds is so easy on my platinum card, but I find it so difficult checking availability details on my business cards. What can you please do to make it simpler ?knightonknightonhay 39 ### 5/5 — Pin Request *2023-06-23, version 1.0.41* Easy to follow instructions, clear and well directed. I’m now sorted👍 ### 5/5 — View PIN *2022-10-26, version 1.0.32* View pin is a helpful feature. I received my new card and am instantly able to use it. ### 5/5 — Review *2022-09-02, version 1.0.32* Just received my Barclaycard for business and I love the easy set up. So simple and straight forward. I dread setting up new things normally but this was a breath of fresh air to do. ### 3/5 — Solid support but app needs improvement *2025-09-14* I’ve been with Barclaycard Business since around April last year. To be fair, they’ve really supported my company with credit – the initial limit was low, but over time they’ve increased it as we showed consistent spend and repayments (often well above the minimum). On that side, I’ve got no complaints – they respect how we run the account, and that’s the reason I’m giving four stars instead of three. Where they need to step it up is the app. It’s just okay, not great. You can’t really see real-time information on total company spend, overall limits, or a clear group-level view. To get proper details, you’ve got to go through the desktop portal, which feels outdated and long. For a business app in 2025, it should be much smoother. If they improve the app to show more complete information and make it easier to manage everything in one place, I’d happily change this to five stars. For now three stars – good on the credit support, but app experience is behind the times. **Developer response:** Thank you for taking the time to provide this feedback - we value your comments. At the moment the app is designed to support cardholders on the go. If you wish to carry out company account related tasks, you can do this via our online services platform. We are regularly enhancing the app with new and exciting features based on customer comments. ### 3/5 — Improving *2023-11-29, version 1.0.46* The app a bit more stable and seems to working much better than before ### 3/5 — Black screen when trying to access transactions history *2023-05-10, version 1.0.39* So from Account Home Screen Recent activity > View all transactions > authorisations > see all and the black screen appears. Running latest f/w of app on iOS 16.4.1 ### 3/5 — Huge bug *2023-04-30, version 1.0.39* The language has switched itself to Spanish, need it fixing straight away. ### 3/5 — Multi card options *2023-01-19, version 1.0.36* I have two cards (one for international) but the app doesn’t allow two cards/accounts. Luckily I have two phones but it is not a great experience. Please can you enable the option for a cardholder to own two or more cards. ### 3/5 — Credit Card Patment *2022-07-24, version 1.0.31* I could not found the option of how to pay my credit card payment in Mobile App. There is no option to pay bill. I got two apps one for Barclays Card and second Barclays for Business but unfortunately I could not find pay bill option . I found that option only on Desktop. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*