# Barclays Private Bank — user reviews > 39 indexed App Store user reviews of Barclays Private Bank by Barclays Services Limited, rated 1.10/5 from 77 ratings. - Source: https://appshunter.io/ios/app/barclays-private-bank/id1268721929/reviews - App overview in markdown: https://appshunter.io/ios/app/barclays-private-bank/id1268721929.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 74 ## Newest reviews (18 of 39) ### 1/5 — SMS never sends *2018-02-10* It’s been months and the app is still broken. Does Barclays handle deposits with this much disregard? ### 1/5 — no sms to sign in *2018-02-05* You’d think that so many problem reviews would have pushed Barclays to fix this a while ago, but its Feb 2018, and, nope. Still doesn’t work. ### 1/5 — SMS doesn’t work *2018-02-02, version 1.0* Can’t log in because it won’t send the sms code. ### 1/5 — Sms *2018-02-01* Can’t login just like everyone else sms not sending ### 1/5 — SMS MFA is excellent *2018-01-27* It sends me 3 codes and I have to guess the right one. It’s fun. Max 3 tries till I get in. Nahhh, I’m kidding. SMS works as well as the Trump administration. ### 1/5 — Fake app *2018-01-19, version 1.0* I think this is a fake app. Download the other one. ### 1/5 — SMS problem *2018-01-12* Tried to log in to this app despite all the reviews but nope, also had the same Missing SMS problem. The app is pretty much useless if you can’t log in...maybe pay your mobile developers a more? Or hire better ones please. ### 1/5 — Useless *2018-01-09, version 1.0* Unable to register/confirm account as the text message containing the registration code never gets sent. ### 1/5 — Unable to login - no verification sms sent *2018-01-04* As every other user has reported, the app fails to send an authentication sms so there is no way to log into the app. ### 1/5 — No sms issue too *2018-01-04, version 1.0* As the title states, unusable ### 1/5 — Can’t login *2018-01-03, version 1.0* Is this a real Barclays app? Can’t login - no SMS code sent. Hit resend a few times - nothing. ### 1/5 — Has the issue been resolved? *2017-12-29* Or am I setting myself up for failure here? NOPE. Not resolved. App is useless. ### 1/5 — Same As Others *2017-12-26* Login broken. SMS “recovery” not functional. ### 1/5 — Useless *2017-12-01, version 1.0* Can’t log in, won’t send the SMS code to log in. What’s the point? From the other reviews looks like this has been going on for quite some time. ### 1/5 — Really *2017-11-23* How long does it take to fix the SMS system. ### 1/5 — Can't log in *2017-11-20* Just like everyone else. Sms never sends so I can't log in. This has been going on long enough for the company to see the issue and fix but they still have done nothing about it. ### 1/5 — Please fix the SMS problem *2017-11-16* It is impossible to sign into the app. ### 1/5 — SMS Verification doesn't work *2017-11-08* Please fix as soon as possible. ## Most critical reviews (10 lowest-rated) ### 1/5 — least user friendly app and online banking system *2024-02-29* It’s 2024, catch up ### 1/5 — Does not work *2022-07-09* As my predecessor.. App does not work on Mac, while it is claimed that it does. ### 1/5 — Doesn't function on desktop. *2022-04-29* Doesn't function on desktop. Claims to be running on jailbroken device. ### 1/5 — Fix it or trash it.... *2018-03-19* Fix the SMS problem or just trash the app...what is wrong with you? ### 1/5 — Nonfunctional *2018-03-14, version 1.0* Don't waste your time ### 1/5 — Can’t sign in *2018-03-12* Same SMS issue. Is it going to get fixed ever? ### 1/5 — No SMS *2018-02-26, version 1.0* Just tried installing this app. Like others said - SMS never arrived, so I couldn't login. I hope this app is from Barclays and not from someone else created to collect your username and password. ### 1/5 — Cannot authenticate or use *2018-02-22* Requires SMS passcode to be sent. No text message is ever sent. I followed same process from my mobile web browser and the site sent me a message with no issues, the app however needs some work. ### 1/5 — Can’t sign in. *2018-02-21, version 1.0* Didn’t get any passcodes ### 1/5 — SMS Not Working *2018-02-15* I too cannot login because I do not receive a SMS. ## Most praised reviews (2 highest-rated) ### 5/5 — App works great *2017-12-08* Flawless ### 4/5 — Eco *2026-05-17* Sprache Deutsch fehlt --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*