# Barclays US — user reviews > 775 indexed App Store user reviews of Barclays US by Barclays Bank Delaware, rated 4.90/5 from 535,765 ratings. - Source: https://appshunter.io/ios/app/barclays-us/id425199399/reviews - App overview in markdown: https://appshunter.io/ios/app/barclays-us/id425199399.md - Rating breakdown: 5★ 489,792 · 4★ 29,105 · 3★ 7,368 · 2★ 2,272 · 1★ 7,228 ## What do users think of Barclays US? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient app functionality - 🔒 Secure app with Face ID/Touch ID login - 💡 Useful features like tracking credit score **Cons** - 🐛 Frequent login issues with password and biometrics - 🐛 Inaccurate balance displays and transaction tracking - 🐛 Buggy app crashes and performance issues - 🔍 Lack of push notifications for transactions - 💻 Outdated and clunky app design **Commonly reported bugs** - App crashes after updates - Login issues with password and biometrics - Inaccurate balance and transaction display **Most requested features** - Dark mode option - Ability to easily pay current balance - Improved transaction history and balance tracking - More customization options ## Newest reviews (10 of 775) ### 3/5 — Face ID *2026-08-17, version 8.7.2* I have to setup Face ID everytime I try to login. It never saves and I have to put password in every-time. Quite annoying ### 2/5 — Rewards *2026-08-15, version 8.7.2* App say I have the option to redeem points for a statement credit which is what I do with all of my card without a problem but when I try to it only shows me options for gift cards. ### 2/5 — Horrible service *2026-08-13, version 8.7.0* I have scheduled payment monthly but consistently say I’m late interest rates to high would never recommend ### 5/5 — 🙏🏻👍🏻💪🏻 *2026-08-07, version 8.7.0* Rock, rock never stop. Not too bad for a bank that started in Britain 🇬🇧 ### 3/5 — Apr *2026-08-06, version 8.7.0* Your way to divide the interest rate international charges is ridiculous ### 5/5 — Comment *2026-08-03, version 8.7.0* Easy to use ### 5/5 — Best card *2026-08-03, version 8.7.0* I’m in love with my new card ### 5/5 — Under 200MB *2026-08-01, version 8.7.0* With the shortages of RAM and storage, I must celebrate a banking app that comes in under 200MB. BRAVO. Salute to the developers of Barclays! ### 5/5 — Good credit card *2026-07-31, version 8.7.0* Very easy to use ### 5/5 — I love this so easy and secure *2026-07-31, version 8.7.0* I love ## Most critical reviews (10 lowest-rated) ### 1/5 — No happy *2026-08-22, version 8.7.2* Nunca pago tarde por que me cobran late fee ### 1/5 — Poor technology *2026-08-22, version 8.7.2* I’ve been over working an hour and a half on this to try to get it to work. Spending all my time on this.😡😡😡😡 I need to receive $500 for tech technology errors ### 1/5 — No service via app *2026-08-22, version 8.7.2* The service is not always available. It is currently down. It is missing an important feature to link to your airline rewards account or at minimum, to check the service number at the airline. After five calls to Barclays they have not been able to correct it. While the app is simple, developers need to fix the main issue of correcting links to airline rewards. ### 1/5 — Did Not Receive Promotion! *2026-08-22, version 8.7.2* Applied for card for promotion and benefits that was being promoted on a flight with Froniter. I applied for card and then never received it. Called several times to see if there was a digital card option so I could use the card and was told there was not one, 6-8 months later I finally get a card and login to my account and the promotion is expired. Called customer service several times again and was told it will be send to another department to be addressed/fixed and never heard back from anyone. It’s now been another 8 months the issue still has not been addressed. ### 1/5 — Scam bank: Does not honor account closure requests! Continues billing to your account *2026-08-21, version 8.7.2* Imagine paying off a $30 or $60 bill, closing the account and getting a call from collections 2 years later that you owe $300. There shouldn’t be any collections, there isn’t even an account! ### 1/5 — Worst credit card company ever *2026-08-19, version 8.7.2* They do anything to rob somebody don’t ever open credit card with this company ### 1/5 — Not working for ON card *2026-08-16, version 8.7.2* This app used to work great. I could see pending transactions and while it wasn’t perfect, it was a great app to use. I don’t think I’ve been able to access it since February or March. I’ve deleted and redownloaded the app multiple times. Sent emails and given “feedback” but nothing. We’re now nearly 5-6 months in and the mobile app don’t work. You have to go online (using your browser) to look at your account. Not sure if it is all Barclay accounts or those involving ON. UGH, fix the the app!!! ### 1/5 — Bring me to 15 years ago *2026-08-15, version 8.7.2* 15 year-old UI design, every click will take 1 min to load, very hard to find the right features you need. Worst bank app I have ever used. ### 1/5 — Poor app *2026-08-13, version 8.7.0* Unable to upload documents requested…have to fax or mail. Unable to start a chat through the app. Unable to send secure emails through the app ### 1/5 — Payment Form *2026-08-07, version 8.7.0* The system should allow the customer the ability to pay by debit card/credit card ## Most praised reviews (10 highest-rated) ### 5/5 — Best App i ever used 👍 *2026-08-25, version 8.7.2* The easiest and most convenient apps to use! Everything is simple, clear, and easy to manage. I really enjoy using it and highly recommend it. ### 5/5 — Brand new client *2026-08-25, version 8.7.2* So far so good, everything has been easy to navigate and I’ve never gotten this far on an app so quickly! Already set up to make an early payment! ### 5/5 — LUIS CASTILLO *2026-08-25, version 8.7.2* The JetBlue credit card is the best option ### 5/5 — So. Good *2026-08-22, version 8.7.2* ! ### 5/5 — Lo mejor como banco *2026-08-20, version 8.7.2* Gracias ### 5/5 — Good *2026-08-20, version 8.7.2* It’s good ### 5/5 — Buena atención *2026-08-19, version 8.7.2* Buena at nación, útil, rápida ### 5/5 — Easy *2026-08-14, version 8.7.2* Easy to use and very convenient wasn’t sure if I would like it, but because of the ease and convenience I find that I do and would recommend this to anyone. ### 5/5 — Estefany *2026-08-12, version 8.7.0* Kelly ### 5/5 — Love how easy this app is! *2026-08-07, version 8.7.0* It’s so easy to pay bills and manage my account from the app! Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*