# Barcode Scanner - Orca Scan — user reviews

> 301 indexed App Store user reviews of Barcode Scanner by ORCA SCAN LIMITED, rated 4.70/5 from 1,868 ratings.

- Source: https://appshunter.io/ios/app/barcode-scanner-orca-scan/id1161117971/reviews
- App overview in markdown: https://appshunter.io/ios/app/barcode-scanner-orca-scan/id1161117971.md
- Rating breakdown: 5★ 1,594 · 4★ 143 · 3★ 40 · 2★ 21 · 1★ 70

## What do users think of Barcode Scanner?

Overall sentiment: positive

**Pros**

- 🚀 Fast and efficient scanning
- 👍 Customizable fields and options
- 📤 Easy data export and sharing
- 💡 Helpful for inventory management
- 🚀 Quick and accurate barcode scanning

**Cons**

- 🐛 Occasional app freezing or crashes
- 🔒 Requires account creation to use
- 🔒 Limited functionality in free version
- 🔋 Camera issues on some devices

**Commonly reported bugs**

- Deleted local barcodes after update
- Incompatibility with newer iPhone models
- Inconsistent barcode recognition

**Most requested features**

- Ability to manually input barcodes
- More advanced reporting and analytics
- Improved sorting and filtering of scanned items
- Support for more barcode types

## Newest reviews (13 of 301)

### 5/5 — Awesome Tool!

*2025-08-12, version 12.2.0*

Works Great!

### 5/5 — Love it!

*2025-08-05, version 12.1.8*

It works great for my job at work!

### 5/5 — Wow!

*2025-07-23, version 12.1.8*

I have been searching for two years for an app like this!  Please try it!

### 4/5 — Helpful tool

*2025-07-21, version 12.1.7*

Great tool for work, CS team mostly helpful

### 4/5 — Nice app

*2025-05-09, version 12.0.9*

Easily read many styles of codes. Exports in excel

### 5/5 — Mükemmel bir uygulama

*2025-05-07, version 12.0.9*

Yıllardır iPhone cihazımda yüklü ve kesintisiz olarak kullanıyorum. 
Teşekkürler

### 5/5 — Good app

*2025-05-03, version 12.0.9*

Me ayuda bastante en mi trabajo

### 4/5 — Not bad

*2025-04-14, version 12.0.9*

I wish my printouts would come out sorted, instead of sorted by last update time for each item.

### 5/5 — A+++

*2025-03-28, version 12.0.9*

Incredible at QR scanning! Change the course of my family’s future.

### 3/5 — i cant upgrade

*2025-03-28, version 12.0.9*

i cant upgrade

### 5/5 — The best App

*2025-03-27, version 12.0.9*

I love to use this app is super helpful and fast

### 5/5 — Perfect Scanning Solution

*2025-03-14, version 12.0.9*

Perfect for quick scanning!

### 5/5 — awesome!

*2025-03-13, version 12.0.9*

super easy to use, love it

## Most critical reviews (10 lowest-rated)

### 1/5 — 👎🏻

*2026-07-23, version 12.7.2*

App dose not input information the first time you scan your inventory have to do it multiple times before it finally updates

### 1/5 — Extremely overpriced

*2026-05-12, version 12.5.0*

Please do not pay for this app. There are plenty of free alternatives. These people are charging extortionate prices for very basic functions.

### 1/5 — Do NOT enter your payment info unless you’re cool fighting to stop charges later.

*2026-01-19*

If you’re considering this app: do not enter your payment information unless you’re comfortable fighting to stop charges later.

I used this app one single time.

Despite my account clearly showing I was on the Free plan (with invoices of $0/month), OrcaScan charged my debit card $20 every month anyway.

Timeline, since facts matter:
	•	First unauthorized charge: June 2025
	•	Repeated charges: July, August, September, October, November, December 2025, and January 2026
	•	First email to OrcaScan disputing this: September 9, 2025
	•	Total attempts to resolve: 5+ emails (Rhys, Owen) 

Their explanation?
They “can’t find my account.”

That excuse doesn’t hold up when they somehow had no problem finding my debit card every single month.

I provided:
	•	Screenshots of my account showing $0 invoices
	•	Bank records showing repeated $20 charges
	•	Written notice revoking any permission to bill my card

The charges continued anyway.

Billing someone without consent after being explicitly told to stop — and then blaming an internal “billing issue” while doing nothing to fix it — is unacceptable. At best, this is gross negligence. At worst, it borders on predatory.

I regret downloading it, and I regret not reviewing until now.

**Developer response:** Hey,

Thank you for bringing this to our attention, and sorry again for the frustration this caused.

The email address you contacted us from didn’t have a subscription associated with it. The last four card digits you shared matched a different account, and as the last four digits aren’t unique, we require confirmation before making any billing changes to avoid impacting the wrong customer.


Based on this feedback, we’ve now updated our policy. If there is only one account associated with a card, we’ll contact the account owner requesting confirmation of cancellation.


Please check your alternative email accounts and respond to our team so we can proceed with cancellation for you.


Thank you for raising this.


- Orca Team

### 1/5 — Won’t work on computer, must have online account

*2025-09-15*

I shouldn’t have to create an account with a company in order to track my inventory. I know youre data mining. Also, the app downloaded from the MacBook App Store won’t work. So, even though I can scan things on my iPhone, it is pretty pointless since I can’t view them on my computer without exporting the scanned items via a spreadsheet or CVS, and at that point, what’s the point of using the app. I’m working on coding my own inventory tracking software that I’ll put for free up here.

### 1/5 — Авторизация!?

*2025-07-23, version 12.1.7*

Для работы с приложением требуется зарегистрироваться.

### 1/5 — Not so free anymore

*2025-06-30, version 12.1.6*

Used to work great, limited features now and I can’t upgrade in app or in App Store. 
Now trash

### 1/5 — Requires account to use

*2025-05-06, version 12.0.9*

I am not making an account just to use a barcode scanner.

### 1/5 — Deleted all of my local barcodes

*2024-11-07, version 12.0.0*

I have loved this app until now, but the update just installed and all 1000+ of my local barcodes were deleted!! GONE!! This is going to take days worth of work to fix. Please help me get them back.

### 1/5 — Paid app

*2024-10-24, version 11.15.11*

If your app is paid then you should mention it in the App Store. It isn’t good to hide information which lets user decide whether a user wants to download the app or not.

### 1/5 — Doesn’t work as stated for books

*2024-08-15, version 11.15.6*

I had such high hopes for this app and am incredibly disappointed. Wanted to scan a large personal library for the first time so paid the (excessive) $40/month fee… and then the system was unable to populate any author of any book.

When inquired, they told me my books must not be in library of congress. I told them it was unlikely the Harry Potter series hadn’t made it yet.

Wish I could get my $40 back, but will likely just try a different company.

## Most praised reviews (10 highest-rated)

### 5/5 — User Friendly - Straight Forward

*2026-08-04*

I’ve been completely satisfied with the Orca Scanner.  Personally I work with 4 manufacturers in the Northwest, and I’ve never been more happy than I am now with how easy the Orca Scanner works!  Easy to use, easy to read, & always accurate!  Our company produces a lot of scans for reordering screws, fasteners, and electronics in the Aerospace Industry.  I feel like Orca Scanner is without a doubt the kind of business partner & tool you want in the field.

### 5/5 — Very helpful

*2026-05-27, version 12.6.1*

Helps me track my books well

### 5/5 — Amazing

*2026-04-09, version 12.3.10*

Honestly easy to use and makes inventory work easy as pie. Not a bot btw just really love this app

### 5/5 — Perfect

*2025-11-27, version 12.2.6*

Perfect for what we need

### 5/5 — Good app

*2025-11-19, version 12.2.5*

Me ayuda bastante en mi trabajo

### 5/5 — Excellent app

*2025-11-06, version 12.2.3*

Sometimes you think “I wish there was an app that could………” and I found it. This is perfect and the scans are quick and accurate.

### 5/5 — awesome scanning app

*2025-10-02, version 12.2.3*

does what I need

### 5/5 — Excellent

*2025-09-23, version 12.2.3*

Great app

### 5/5 — Great app and it’s free!

*2025-09-17, version 12.2.2*

Great app! Easy to use and lots of options for sending and inputting details

### 5/5 — Good

*2025-09-11, version 12.2.2*

Good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
