# Bareburger App — user reviews > 102 indexed App Store user reviews of Bareburger App by Lunchbox Technologies Inc., rated 4.80/5 from 7,386 ratings. - Source: https://appshunter.io/ios/app/bareburger-app/id1450355222/reviews - App overview in markdown: https://appshunter.io/ios/app/bareburger-app/id1450355222.md - Rating breakdown: 5★ 6,506 · 4★ 486 · 3★ 146 · 2★ 66 · 1★ 182 ## What do users think of Bareburger App? Overall sentiment: neutral **Pros** - 🚀 Smooth interface - 💡 Augmented reality food visualization - 👍 Convenient rewards program - 🚀 Quick and easy ordering - 👍 User-friendly design **Cons** - 🐛 Rewards program issues - 🔨 Reduced customization options - 🐛 Ordering and delivery problems - 🔨 Lack of payment options (Apple Pay, etc.) - 🔨 Incomplete menu listings **Commonly reported bugs** - Reorder feature not working as expected - App crashing or freezing - Incorrect address detection - Rewards points disappearing **Most requested features** - Add ability to modify orders (toppings, sides, etc.) - Improve rewards program functionality - Provide estimated pickup/delivery times - Integrate more payment options - Include full menu in the app ## Newest reviews (13 of 102) ### 4/5 — No sauce *2025-05-05, version 25.2.2* Food is good, but third time they forgot my sauce (on the side). No more tip ### 2/5 — Poor APP *2025-01-20, version 4.1.7* Lot of problem creating an order and getting it paid ### 1/5 — Glitchy *2024-12-22, version 4.1.3* App (and web page) is consistently glitchy. Promo codes rarely work as advertised. ### 1/5 — No customer service *2024-11-24, version 4.1.0* I had $5 in my account that disappeared. I also had a big purchase that somehow didn’t apply to my points. I emailed costumer service multiple times to have the $5 refunded and get points added for new over $200 purchase. I got zero response. 1 year is long enough for someone to help with the issue. ### 1/5 — App location does not work *2024-10-12, version 4.0.4* Says no stores around in downtown manhattan ### 2/5 — It got worse *2024-10-05, version 4.0.4* The app, miraculously, got worse. At least you used to be able to customize just about anything on the menu. Now you have to start with something that’s just exactly the right thing and hopefully you can customize it the way you want it. Also, it didn’t allow me to put in my apartment and it originally thought that my address in Manhattan doesn’t exist. ### 1/5 — Broken after the update *2024-10-03, version 4.0.4* This was a solid app and I love my Bareburgers. They recently did an “upgrade” though and now it just doesn’t work. Sometimes the UI freezes, so I have to kill it. If I manage to submit the order, it crashes right after. Today, I just cannot submit an order at all and it gives me a generic error with no explanation after Apple Pay goes through. ### 1/5 — New app is buggy *2024-09-11, version 4.0.2* This app is buggy. ### 1/5 — App is broken *2024-02-11, version 3.0.5* The app is broken. I’m getting an error when I try to order that says “whoops… dining option must contain GUID or external ID.” It doesn’t matter if I pick delivery or pick up. I had to order from an alternate app that charges excessive fees. I love the food and the restaurant, the app just needs to be fixed. Please fix it! ### 1/5 — Discount didn’t work *2024-01-15, version 3.0.5* Was missing an item I paid for the last time I use this app and was given a 10% off coupon to use on my next purchase. The coupon code kept coming up invalid on this app. ### 1/5 — Worst app interface ever. *2023-06-13, version 3.03* Would rather send Morse code to order. Carrier pudge on would be faster than using this inane app. ### 1/5 — Too complicated , too many things going on! *2023-05-06, version 3.0.1* it took me too long to get the order done ! Not sure if it is me getting old of the app need to be looked at again ! ### 2/5 — Love the food, app never works when I have big orders *2023-02-12, version 3.0.0* Love the food and the interface is great but the app never works when I have big orders. I end up having to call or use DoorDash and I don’t get the points and am unable to use my points. This has happened at least 4 times in the last 6 months. ## Most critical reviews (10 lowest-rated) ### 1/5 — Easy fix for five stars *2026-07-25, version 26.0.3* There’s really only one thing I want to eat from this restaurant, and it’s the Beyond burger. And I would like to be able to order it through the app without cheese (real or otherwise). However, for reasons unknown, it is impossible to remove the cheese using the app. This appears to be the only item on the menu that does not have this as an option. As no one reads special instructions notes (I can’t blame them because people are quite bizarre), this means the app is entirely useless to me. Otherwise, a great restaurant, but one incredibly easy to fix shortcoming in the app would make this a five-star review. ### 1/5 — Useless *2026-07-04, version 25.9.8* Downloaded the app and set up an account then it wouldn't recognize my address no matter what I tried, even though I know there's a location nearby and order delivery from it every month or so on other platforms. Fix this! ### 1/5 — App doesn’t work for delivery *2026-05-28, version 25.9.1* Every time I put in my address for delivery, it says address not found. Looks like this is only for store pick ups. I’ll stick to using Uber Eats/GrubHub ### 1/5 — Poor Customer Service *2026-04-12, version 25.8.2* An employee informed me of a promotion and after I followed her instructions, I was told that they could not comply. Additionally the manager Charlie Rivera had the audacity to berate me over the phone. I will never support that location again ### 1/5 — BEWARE!! App will rob you *2026-02-08, version 25.6.8* Beware! This app will charge your credit card and then not put the order through. This just happened to me and when I called Bareburger, they refused to honor the order, a promo code, and points that I had accumulated. Terrible company, wonky app that doesn’t work. Go elsewhere. ### 1/5 — Doesn’t work *2026-02-07, version 25.6.8* This app hasn’t worked right in years. Tried again with the update. Still doesn’t work. Every time I try to use it I can’t check out. Says I have the wrong phone number - nope. Says my order amount can’t be verified. Error after error. I have rewards I can’t use. Maybe that’s why. ### 1/5 — Not good *2025-11-26, version 25.6.2* App is hella slow and glitchy ### 1/5 — Version 25.5.2 is broken *2025-10-05, version 25.5.2* Once you enter your address for delivery, it goes to a map screen with locations to choose which to order from., but this screen doesn't accept touch input so you can't place an order. There's no support contact or place to leave a bug report, hence this one star review — smile ### 1/5 — App doesn’t work. Apple Pay doesn’t work. *2025-10-02, version 25.5.2* Title ### 1/5 — App used to be decent *2025-03-07, version 25.1.1* Food is still great, app not so much. Won’t accept Bareburger gift cards for example. The app also “standardizes” your billing address, and then gives you an error every time you order stating that the billing address is wrong. Of course it’s wrong, I input the right one and the app changed it. ## Most praised reviews (10 highest-rated) ### 5/5 — Service with a Smile *2025-12-22, version 25.6.5* A friendly and familiar neighborhood/UWS eatery! Steady staff with great staff! ### 5/5 — Delicious *2025-10-18, version 25.5.2* Americana burger is A1 ### 5/5 — Best burgers in town! *2024-03-02, version 3.0.5* Great food without standing service!! ### 5/5 — Awesome service even better food! *2024-01-27, version 3.0.5* Absolutely enjoy all the great healthy eats ! And the staff is always welcoming and attentive to detail 🙌 ### 5/5 — Great *2023-11-07, version 3.0.5* Great ty ### 5/5 — LOVE it *2023-11-02, version 3.0.5* excellent ### 5/5 — Super easy to order *2022-10-29, version 2.0.9* Love the app. Hate the new menu but app works amazing!!! ### 5/5 — Smoother interface than the website *2022-09-12, version 2.0.8* Smoother interface than the website / desktop ### 5/5 — A bit confusing. *2022-05-08, version 2.0.8* A bit confusing. And no clear option to start building my own burger from scratch with out having to removed things. ### 5/5 — Promo not working *2022-04-30, version 2.0.8* Promo not working --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*