# BARK - BarkBox, Super Chewer — user reviews > 198 indexed App Store user reviews of BARK by BarkBox, Inc, rated 4.90/5 from 29,959 ratings. - Source: https://appshunter.io/ios/app/bark-barkbox-super-chewer/id570764065/reviews - App overview in markdown: https://appshunter.io/ios/app/bark-barkbox-super-chewer/id570764065.md - Rating breakdown: 5★ 28,112 · 4★ 1,465 · 3★ 238 · 2★ 48 · 1★ 96 ## What do users think of BARK? Overall sentiment: positive **Pros** - 🎉 Exciting monthly themes - 🐶 Dogs love the toys and treats - 💯 High-quality, durable products - 🤝 Excellent customer service - 🎁 Customizable subscription options - 🚚 Convenient home delivery **Cons** - 📦 Inconsistent or delayed delivery - 🕰️ Outdated app features - 🤔 Lack of personalization options in app - 💰 Expensive for some users **Commonly reported bugs** - App login issues - Incorrect billing or missing items **Most requested features** - Ability to choose specific toys/treats - Improved app functionality and tracking - More customization options for subscription ## Newest reviews (10 of 198) ### 3/5 — Kinda ok *2026-08-15, version 7.0.11* Not really worth it . Don’t hate it .. it might be worth it if you got it for a couple months and then canceled it. But they don’t let you do that,, they make you sign a year contract we tried to cancel and we had to finish out the year .. bunch of bull **** .. You get same toys every month . You get same ball with a different cover on it. . They have the featured toys, but you never get them. I have been getting bark box for a long time now .. and I have never once got the featured toy that’s on that card they send you .. every once in a while ,, you will be surprised and get a different toy .. The treats are very nice but very small packaging .. the treats might last a week if you have small dog .. I have a big dog , treats last like 3 -4 days tops . I guess in today’s market you do get your money worth .. But at end of day . The end result is I have a huge container full of 30 balls that all look the same .. cause dogs get bored with same toys every month .. Overall not a horrible service but not the greatest either .. ### 2/5 — Toys fall apart *2026-04-09, version 7.0.4* Very disappointed super chewer xtra toys . The tomato and others fell apart … not glued well! Not happy and will not renew ### 3/5 — New Packaging *2025-08-14, version 6.0.28* I wasn’t sure where else to leave a review, but I just wanted to make a comment regarding the bags. We’ve subscribed to BarkBox on and off for years. This last subscription we did I ended early when I received our latest one. I have looked forward to every single BarkBox because my dog absolutely loved opening them herself. She knows the difference between it and a regular package, I just loved having that little moment with her. It’s not the same with a plastic bag. The themes you guys make are the cutest things ever, opening that box and lifting the card up to see what that month would bring was one of the most exciting parts for me. With the new bags, there isn’t even a card to tell you your theme or give you a little preview of the other toys that month. The toys and treats are just thrown in there and it just doesn’t feel as special anymore. The neat packaging and presentation of the box is what made you guys stand out, it’s those little things. I am completely understanding of the reasoning behind the bag, but it still makes me so sad. ### 2/5 — Great Concept, Underwhelming Execution *2025-08-10, version 6.0.28* I have 2 adult pups and recently got a puppy who is a toy fein and an aggressive chewer. I had tried Bark Box out previously and imo I wasn’t super thrilled but kept seeing ads for them everywhere and thought their super chewer box may be more suitable for my puppy. They advertise all these super cute and unique toys that offer enrichment, and while I’ve found the monthly themes are generally unique, the toys (at least for the super chewer box) are all the same hard material. And while I understand as super chewers I’m sure the type of toys are limited I would appreciate more toys that have dual purposes, toys that can be stuffed with treats and used as enrichment. I paid for the 6 month box and we get two hard chew toys a month and it just gets the point where we don’t need anymore, he can’t possibly use them all. I have 3 more months to go and unfortunately can’t cancel. Secondly, I was under the impression that for holidays we would receive themed toys and treats that were themed around that specific holiday, or even season (winter, Halloween, etc). I was super bummed to find out that seasonal toys had to be purchased in addition to your monthly subscription. It just didn’t seem realistic to purchase additional super chewer toys in cute holiday themes that we already have an abundance of. Additionally, we’ve found the treat variety to be the same rotating 4-5 treat flavors, again a bummer when I feel like for the seasons there is so much potential. That’s how I feel about bark box as a whole, the concept is great and there’s potential but after my subscription is up I don’t see us renewing. I’d rather just buy the toys and treats myself :( ### 3/5 — Barkbox App Update *2025-06-20, version 6.0.24* Cannot get into account or subscription management…it just keeps spinning since this update. My dog loves his monthly box, however I’d like to not always be told to go to the Website to gain access while seeking help from Support when dealing with this App! Fix your App ASAP! ### 2/5 — New app not effective *2025-04-03, version 6.0.18* This new version is so generic. It doesn’t give the personalized experience as before. For example I was just charged for the next box but there is no (zero) indicator on the app. ### 3/5 — It’s ok *2025-03-14, version 6.0.18* It would be even better if they had xl and xxl size cloths for extra large dogs ### 4/5 — My dog and I love Bark Box *2025-03-08, version 6.0.17* We are new subscribers and our loving our monthly shipment of the Bark Box. The treats and toys are so much fun.. I get especially excited when I know a new shipment is coming because my dog acts like it’s Christmas each time we receive our monthly delivery. However, I do wish that the company would use someone other than the USPS for their shipping needs. The last two months our delivery came within about 5 to 6 days.. This month, however, USPS is now estimating a delivery date of March 13, which would be 11 days from the original order date. ### 2/5 — Locked into contracts *2025-03-02, version 6.0.16* What makes absolutely no sense to me, is why they lock you into a subscription. That’s a very shady business practice, I ran into financial difficulties and they refused to cancel my subscription so I had to continue paying them 26$/month for one single toy because that’s their cheapest option apparently I was told by support, for the last 5 months. It’s pathetic and immoral. I will never purchase another subscription through BarkBox again. ### 2/5 — App used to be good *2025-03-01, version 6.0.16* The app used to be good and personalized mentioning your dogs name and such. Now it’s just generic and cold and bland, pretty much 3 basic screens. My dog loves the toys and the treats but I feel like the treats are the same thing but just different shape but also the same flavors. Kinda disappointed all around ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Refuse to let me cancel *2026-01-03, version 6.0.36* The first box we got had toys so small my dog would choke on them if I let him play with them then the next one didn’t even come in a box didn’t have the fun activities and the toys were really bad quality the seams were ripped before I even let my dog see the toy. I canceled my subscription and now they’ve tried to charge me twice and aren’t responding to any emails I’ve sent asking them to either explain how to properly cancel or cancel it for me so they’ll stop charging me. The quality of toy is not at all worth the $40 and there aren’t enough treats to make up for it I’d rather just go to a thrift store and grab some random stuffed animals for my dog at that point at least I’d know he wasn’t going to choke on them. ### 1/5 — App dysfunction *2025-10-15, version 6.0.32* Downloaded app and just keeps saying ruh roh something went wrong try again and if problem persist contact us… I deleted app redownloaded and same thing. ### 1/5 — Abysmal customer service + App doesn’t even work. *2025-10-12, version 6.0.32* Did not inform me or receive my consent for an auto Renewal of my subscription. Then did not provide me the option online to cancel said subscription. THEN was unable to email me a certification, confirmation, or reference number confirming subscription was cancelled after I had to speak with customer service. Not only this but I had to do all of this online because the app won’t even load. DON’T waste your money or your time on this. This used to be a good company but has completely gone down hill over the years and have even downgraded to plastic bags instead of boxes to save themselves money. Absolutely ridiculous clowns of a company. ### 1/5 — My dog does not like their toys. *2025-10-12, version 6.0.32* My Corgi Fergie will not play with any of their toys and won’t let me cancel my subscription. I would give zero stars if I could. ### 1/5 — Will not allow you to cancel. *2025-09-02, version 6.0.30* Be careful… ### 1/5 — BUYER BEWARE *2025-08-15, version 6.0.28* Bark box has continuously decreased in quality. I have been getting boxes for multiple years now and over the last year I have been getting multiple repeat toys. I have also stopped getting a chew bone in my boxes. They also changed the packaging with no notice and when I asked to cancel and get a refund due to all these changes I was told that it was impossible. Customer service was very difficult to talk through and kept not answering my refund question. It took 6 emails to be told they will not refund me! Very disappointing considering all the years I’ve stuck with them ### 1/5 — Disappointed in BarkBox’s Anti-Pride Stance *2025-06-19, version 6.0.24* As a loyal customer, I’m extremely disappointed by BarkBox’s decision to halt Pride marketing, calling it “politically charged” and even comparing it to MAGA-themed products. Pride isn’t politics—it’s about visibility, acceptance, and support for the LGBTQ+ community. The internal memo and half-hearted apology show that BarkBox cares more about backlash than standing by the people they claim to support. This performative allyship isn’t good enough. Until they show real commitment to inclusion, I’ll be spending my money elsewhere. ### 1/5 — Going downhill *2025-05-08, version 6.0.21* I use to love bark box, I would buy toys from the shop and eventually I got a subscription for a few months but they kept coming in late, I think I only had a few that were anywhere near on time. Getting a free toy and an apology only works the first time or two before it becomes annoying. After I quit my subscription I couldn’t see my past orders. I tried asking them about it but their communication is horrible and the people i got in contacted with were rude. You can’t even but anything without a subscription now. The app itself is slow and horrible, it won’t load, there’s no back button so you have to restart your search, and everything feels like it was made 20 years ago and was never updated. Very disappointing. Do better bark box. ### 1/5 — Watch *2025-05-03, version 6.0.21* Terrible kids shouldn’t have this ### 1/5 — Really? *2025-04-08, version 6.0.19* I joined Bark in Jan of this year with a 6 month subscription. After my first box, I was so happy that I upgraded to a year subscription. My first couple of boxes came in a few days. Then my billing was switched to the first of the month. No asking, just informing me of the change. No big deal, I’m retired and get paid on the first. For April I ordered extra for Easter for my pup and my daughter’s dog only to be informed that they have until the end of the month to deliver! There is no phone number to call, only chat or text. Finally got someone to call only to be left on hold for 20 minutes before the rep said something and that was only after I asked if anyone was there. I finally got someone in their “leadership” team to call only. So instead of trying to fix my issue, I was offered the May box at no cost. I tried to cancel through the supervisor, but she wouldn’t take that as an option. I was told that she would email me with a tracking number when it ships. Bark Box already does that, so that was useless. Finally I told her that if my package does not arrive by Good Friday, to cancel my order and subscription. This old vet is not a happy camper. ## Most praised reviews (10 highest-rated) ### 5/5 — Helped change my stray rescue’s life *2026-07-20, version 7.0.9* After saving our emaciated stray a few months ago after over a week on the streets (probably longer) she didn’t know what a toy was or would look at us like she didn’t deserve such a luxury. Wouldn’t even play with a tennis ball. Well now she is extra spoiled (doesn’t deserve less than being spoiled) not only was one of the first toys in our first box let alone her favorite it is almost like an emotional support toy. She brings it in her cage at night and makes sure to get it only after saying good morning to us) thank you bark for all the amazing toys she now practically destroys in minutes (max 20 with super chew) cause it only helped this special girl have a fresh start of spoiled life after what she should’ve never had to go through. Thank you for changing her life experience where she probably never expected when her only option was dirt for food. It definitely means the world to us and her 🥰 ### 5/5 — Amazing Customer Service *2026-04-23, version 7.0.5* I started fostering a dog and decided to go with BARK box because they had a good deal. Once I received the box, I learned more about my foster dog and I realized she didn’t like squeaky toys or balls. I reached out to customer service and we had a great conversation! They were so nice and put a note to only give her nylon toys and sent her a free gift to replace the other toys she received that she didn’t like. Turns out… Nyla loves the nylon toys! ### 5/5 — Makes Life Easier *2026-03-30, version 7.0.2* We love the day the BarkBox arrives each month. Our medium dog (40lbs) can chew as hard as our big dog (95 lbs) so having sturdy toys delivered every month makes my life easier while also making my makes dogs so happy. Add in treats and an extra toy every month and it’s an all around hit. The themes are so funny. 5 tail wags. Would Recommend. ### 5/5 — Best part of the month *2026-01-17, version 6.0.36* My dog Atticus is obsessed with his barkbox subscription and I couldn’t be happier with the ease of managing it through the app. I can’t recommend barkbox enough for dog owners—especially if you have a chewer like I do and tend to go through toys pretty quickly! His box comes with super durable toys and now that we’ve had our subscription for a while I’m actually prepping to donate a bunch instead of constantly needing to replace toys as they get destroyed!! ### 5/5 — The best!! *2026-01-01, version 6.0.36* Bark box is simply the best. I’ve even using them for years and they have always treated us amazingly. If there is ever an issue they are always immediately on top of it and take care of it immediately. I will always recommend bark box 100% of the time! ### 5/5 — Best part of the month *2025-11-24, version 6.0.35* My dog Atticus is obsessed with his barkbox subscription and I couldn’t be happier with the ease of managing it through the app. I can’t recommend barkbox enough for dog owners—especially if you have a chewer like I do and tend to go through toys pretty quickly! His box comes with super durable toys and now that we’ve had our subscription for a while I’m actually prepping to donate a bunch instead of constantly needing to replace toys as they get destroyed!! ### 5/5 — Wonderful *2025-11-24, version 6.0.35* Daisy loves sharing her toys and treats with her brother and sister. ### 5/5 — The Best Ever! *2025-07-11, version 6.0.25* Our family thoroughly enjoys the bark box. Everything is on time and our dogs love the toys and treats. We have never had a problem. ### 5/5 — BarkBox *2025-06-25, version 6.0.24* Toys & chew sticks ### 5/5 — Best part of the month *2025-04-29, version 6.0.21* My dog Atticus is obsessed with his barkbox subscription and I couldn’t be happier with the ease of managing it through the app. I can’t recommend barkbox enough for dog owners—especially if you have a chewer like I do and tend to go through toys pretty quickly! His box comes with super durable toys and now that we’ve had our subscription for a while I’m actually prepping to donate a bunch instead of constantly needing to replace toys as they get destroyed!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*