# Barksdale Federal Credit Union — user reviews

> 122 indexed App Store user reviews of Barksdale Federal Credit Union by Barksdale Federal Credit Union, rated 4.84/5 from 13,753 ratings.

- Source: https://appshunter.io/ios/app/barksdale-federal-credit-union/id510461226/reviews
- App overview in markdown: https://appshunter.io/ios/app/barksdale-federal-credit-union/id510461226.md
- Rating breakdown: 5★ 11,494 · 4★ 769 · 3★ 208 · 2★ 48 · 1★ 159

## What do users think of Barksdale Federal Credit Union?

Overall sentiment: positive

**Pros**

- ⭐️ Excellent customer service
- 🏆 Great banking app
- 💻 Convenient mobile banking
- 🤝 Friendly and helpful staff
- 🔒 Secure banking
- 🚀 Easy to use

**Cons**

- 🐛 Occasional app crashes
- ⏱️ Slow transaction updates
- 🔍 Limited account details
- 🚫 Zelle not available
- 💰 Unexpected fees

**Commonly reported bugs**

- Inconsistent mobile check deposit functionality
- Recurring payment issues
- Location tracking concerns

**Most requested features**

- Ability to transfer between accounts
- Mobile check deposit
- Real-time transaction updates
- Zelle integration
- Customizable app interface

## Newest reviews (11 of 122)

### 2/5 — Accuracy 2 star

*2026-08-24, version 2026.01.01*

Weekends and evenings the app lacks in the ability to show accurate data. Have had many problems with transactions not even deducted in actual balance available. When I leave a store I should be able to see immediately the name and transaction just made. This day and age I expect instant data can be accurately shown. There is no reason a customer should not be able to open their bank app and check their last transaction even if it is pending the transaction should show not just a different available balance from actual balance.

### 3/5 — Accuracy 3 star

*2026-06-26, version 2026.01.01*

Weekends the app lacks in the ability to show accurate data. Have had many problems with transactions not even deducted in actual balance available. This day and age I expect instant data can be accurately shown

### 5/5 — Member ha

*2026-05-06, version 2026.01.01*

I been when them for very long time , the staff is very nice and helpful , I would go nowhere else this is the best credit union I ever be with.

### 5/5 — Banking

*2026-04-30, version 2026.01.01*

Very professional

### 5/5 — Best Credit Union!

*2026-04-16, version 2026.01.01*

Best in service, management and member services!

### 5/5 — Service

*2026-03-18, version 2025.10.1.2*

The ladies at Barksdale Hodge office have always been there whenever I needed them. The service is excellent and friendly.

### 3/5 — Needs major upgrades!

*2026-03-03, version 2025.10.1.2*

The app is outdated and needs to be improved. Accounts not adding up and crashes

### 5/5 — Awesome

*2026-02-20, version 2025.10.1.2*

I love this app really haven’t had a problem with it!

### 4/5 — Need ATM in surrounding communities.

*2026-02-04, version 2025.10.1.2*

It would be nice to have an ATM in surrounding communities. I really wish that purchases would show up on account quickly. It’s hard sometimes to keep track of what still hasn’t come out of account. Otherwise I love Barksdale, very friendly & helpful employees.

### 5/5 — Finance

*2025-12-10, version 2025.10.1.2*

The best bank in America hands down.

### 5/5 — Mansfield barksdale federal credit union

*2025-12-04, version 2025.7.2.1*

Great service

## Most critical reviews (10 lowest-rated)

### 1/5 — Over draft fees

*2026-08-14, version 2026.01.01*

$24 is a bit much! Just don’t pay it!

### 1/5 — Stop asking me how much I like the app.

*2026-06-16, version 2026.01.01*

The app would be way better if it didn’t prompt me to answer how much I liked it every time I opened said app ….

### 1/5 — Checking account

*2026-03-16, version 2025.10.1.2*

You’ll seemingly have enough to pay for stuff until everything decides to come out 4 days later, all at once, then suddenly you’re in the negatives and getting NSF Charges. Maybe fix yalls app and the delay in charges. Until then, I’ll be switching banks to one that updates the app almost immediately.

### 1/5 — I have to buy a new phone to use this app

*2026-03-05, version 2024.10*

I am sick of the upgrades that render my phone useless. I should have the option to keep my version.

### 1/5 — App is terrible!

*2026-02-12, version 2025.10.1.2*

Change it back. The updated app is awful to use!

### 1/5 — Zelle

*2026-02-12, version 2025.10.1.2*

I’m not sure why but sending Zelle through this barksdale app is too difficult. It’s the only reason I use the app and it barely ever works.

### 1/5 — BFCU is going down hill

*2026-02-03, version 2024.10*

I used to be able to check my balance on my iPhone but now I need iOS 16 or larger.

### 1/5 — New format

*2026-02-01, version 2025.10.1.2*

Please change it back. I still just keep swiping hoping at some point my accounts will show up.

### 1/5 — Terrible app

*2025-11-20, version 2025.7.2.1*

The bank for the most part is fine. The app on the other hand I constantly have problems with. Login issues, loading issues, and regularly occurring unnecessary updates. It seems whenever I absolutely need the app to work it nothing does.

### 1/5 — Always Something Wrong

*2025-10-10, version 2025.7.2.1*

I love Barksdale as a bank but as far as the app goes, I always feels there’s always something wrong. For 3 days in a row I’ve only been able to get in the app one time during the day, any other attempts there’s an error or a message that says it can’t display my information.

## Most praised reviews (10 highest-rated)

### 5/5 — Best App Ever

*2026-08-31, version 2026.01.01*

I love how convenient it is to access my account any time of the day. I don’t have to go to the bank unless I need to withdraw money and there’s an ATM for that! Mobile Check deposit is awesome, it’s One of my favorite features.

### 5/5 — So Happy

*2026-08-23, version 2026.01.01*

This bank has truly changed my life in months

### 5/5 — Barksdale Federal is great!

*2026-08-11, version 2026.01.01*

Everything has been great banking with Barksdale Federal Credit Union. The app makes checking my balance convenient & the service tellers provide upon visit is top tier.

### 5/5 — My bank

*2026-07-05, version 2026.01.01*

Thanks for being my bank love the cashier and office worker.

### 5/5 — Shica

*2026-07-01, version 2026.01.01*

Love this app

### 5/5 — Good

*2026-06-29, version 2026.01.01*

Good

### 5/5 — Dispute

*2026-06-26, version 2026.01.01*

I recently had an unauthorized charge on my account and I went into the bossier Barksdale branch and filed a dispute. The employee denied my dispute after seeing that the charge repeated after 30 days within my authorization. I have been with barksdale federal for over 13 years and this was very disappointing. Not a way to treat a long term client.

### 5/5 — Access

*2026-06-23, version 2026.01.01*

Easy smooth access

### 5/5 — On top

*2026-06-01, version 2026.01.01*

At first I didn’t like my setup of my account until someone helped me understand what to look for and when my funds were low and why I received nsf. Now I love it, I love the fraud alerts that I’ve received in the past.

### 5/5 — G

*2026-05-14, version 2026.01.01*

H

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
