# Barnes & Noble NOOK — user reviews > 338 indexed App Store user reviews of Barnes & Noble NOOK by Barnes & Noble, rated 4.74/5 from 116,842 ratings. - Source: https://appshunter.io/ios/app/barnes-and-noble-nook/id373582546/reviews - App overview in markdown: https://appshunter.io/ios/app/barnes-and-noble-nook/id373582546.md - Rating breakdown: 5★ 97,160 · 4★ 11,723 · 3★ 2,390 · 2★ 972 · 1★ 2,744 ## What do users think of Barnes & Noble NOOK? Overall sentiment: neutral **Pros** - 📚 Great for reading books and magazines - 🔍 Convenient search and discovery features - 🌈 Customizable reading experience - 📱 Seamless experience across devices **Cons** - 🐛 Bugs and crashes with large files - 📥 Difficulty downloading and accessing purchased books - 🔍 Inconsistent search and organization features - 🔌 Drains device battery quickly **Commonly reported bugs** - Books disappearing from library - Freezing and crashing when opening certain books - Inconsistent syncing across devices - Search function not working as expected **Most requested features** - Ability to purchase books directly in the app - Improved sorting and organization of library - Smoother performance for large ebook files - Dark mode and customizable UI options ## Newest reviews (10 of 338) ### 3/5 — Missing books *2026-08-08, version 6.8.6* Quite a few of my purchased books do not show up in the app. Very frustrating! B&N need to get their act together. First my nook won’t update anymore and now quite a few of my favorite books aren’t available on the app. Very disappointing to say the least! ### 3/5 — Works Well But… *2026-07-30, version 6.8.6* I enjoy listening to the Audiobooks and the access to smaller independently published authors e-books and that I get to collect more stamps through this app for my B&N account. But I have issues with the way titles are displayed in the search preview and in the information page of a book. When the title is longer than the allowed space there is no way to see the entire title without buying, or adding to the wishlist. There should be a way to expand the title in order to have the proper information (eg. series’ orders) it would significantly improve the users experience looking for books. ### 2/5 — Confusing *2026-07-27, version 6.8.6* I only have one magazine I subscribed to for the nook. And I cannot easily know whether the new addition is out I have no clue. This is the most confusing app I’ve ever encountered. God, I wish Amazon still had TV Guide for Kindle. ### 2/5 — More processing power *2026-07-19, version 6.8.6* I’ll start by saying I probably test the limits of this app, 5000+ books and several hundred files and yes everything is downloaded because I’ve been burned multiple times when the app craps out and doesn’t resolve for days. But I feel like having an app that can run a search, load downloaded content, assign or remove something from a shelf shouldn’t cause the app to freeze up on every other action and that’s what is happening constantly. Please fix. ### 2/5 — Useless for textbook studying *2026-07-06, version 6.8.6* Needs to support writing on pages for textbook studying ### 3/5 — It’s great when it works? *2026-07-01, version 6.8.6* This app constantly gets stuck on the load screen - says loading, then 100%, then gets stuck there. It was fine but now seems stuck permanently ### 4/5 — Nook app *2026-06-26, version 6.8.6* Love the app so far just wish could buy books in the barns and noble app instead of online ### 1/5 — Why so long for help? Its been 2 weeks , and I keep on receiving email’s saying the same thing : *2026-06-26, version 6.8.6* I have been a nook app user for over 18 years; I have hundreds of e-books purchases from Barnes & Noble. Lately, after e-book purchases I have experienced extreme difficulties downloading the titles. To try to resolve the challenge myself, I deleted my app and then reinstalled ; now none of my e-books will download and I get error messages; when I call the one 800 nook help line, I am informed that it could take between 1 to 2 weeks for me to receive help: very very disappointing since I purchased those books and now can’t have them because there is an app challenge. Meanwhile emails from app support are repetition and useless What is going on with the Nook app ### 2/5 — Not working well enough *2026-06-25, version 6.8.6* Every time I exit the app and re-enter, it goes back to the default dark mode which I don’t want. Also, the page numbers in the app don’t match the page numbers in the book. ### 3/5 — Poor audiobook player *2026-06-17, version 6.8.6* When opening the audiobook, it doesn’t sync well to the previous position even if this is the only device it’s being played on. It goes back a chapter or two, and I have to figure out where I was. It’s a lot of lost time and aggravation. I do not have this issue on any of the other audiobook platforms. Once I finish the books I purchased, I will no longer use it for audiobooks. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-08-26, version 6.8.6* I read about the book and see how many pages are in the book, then when I buy it and get access it changes. In the description it says 400 pages then they take my money and I open the book and it’s only 200 pages. That’s ridiculous. This platform will not get another dime out of me. ### 1/5 — Unable to listen *2026-08-25, version 6.8.6* I bought a new audiobook a few weeks ago was able to listen to it the first two days no nothing nothing but error messages. Tried reaching out no response should used kindle I guess. ### 1/5 — No longer shows cloud books, can’t download samples *2026-08-21, version 6.8.6* I prefer to keep my books and samples downloaded. I can no longer see which books are stored in the cloud. Why would you remove functionality? Also, samples can no longer be downloaded. I used these to keep track of books I am interested in, for future reading. Can’t do that any longer. Again, why would you remove functionality? It’s bad enough you don’t have a “based on books you’ve bought, here are some suggestions” after I’ve logged in. It’d be useful for keeping track of new releases in the series I’ve been following. Or for new similar books to consider. I’m so disappointed with the app. I have been reading a lot of books for over 15 years, I have 800+ in my library. But it may be time to seek a new app and provider. ### 1/5 — “PASSWORDS DO NOT MATCH” *2026-08-16, version 6.8.6* After seeing this about 20 times, I give up. And to think I was trying to SPEND MONEY. Shareholders should be LIVID - I know I am. ### 1/5 — Ugh *2026-08-14, version 6.8.6* So I got this app thinking I FINALLY found a free book app— spoiler alert, I didn’t. It literally says FREE books, FREE! If you’re looking for a free book app, I highly do not recommend this. I mean, I guess it’s an okay app but still, they lied. ### 1/5 — App is bad *2026-08-08, version 6.8.6* Doesn’t work keeps crashing it’s trash ### 1/5 — Not great for NYT digital replica *2026-08-03, version 6.8.6* PROS: Can buy single issues of NYT. CONS: Formatting is wonky for reading supplements included with digital replica. Example: NYT Sunday Magazine and Book Review have a square page format but are compressed to fit the elongated newspaper page size, making all text and photos compressed. Content is sometimes incomplete—one Sunday edition included a Book Review section that was from two weeks prior. Possibly a NYT issue, not B&N, but no one in either Customer Service dept. is interested in fixing these problems. ### 1/5 — I want to completely switch from kindle to nook but.. *2026-08-02, version 6.8.6* Apparently I can’t side load pdfs into the nook app. From shipping to limited app, Barnes and Noble shoots themselves in the foot every opportunity at getting new customers. It took me 2 and half weeks with expedited shipping to get a dungeons and dragons game I ordered from them. Give me a reason to spend with you ffs. I’m tired of giving Amazon money. ### 1/5 — Poor *2026-07-12, version 6.8.6* Not working correctly ### 1/5 — App loses my place in book *2026-07-07, version 6.8.6* The app, on particular annotations, will send me To the beginning of chapters and thus lose my place In the book. I have to create a bookmark first, every time I want to click and read an annotated note, so that I don’t lose my place. Frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Road Trip Saver *2026-08-25, version 6.8.6* Having a digital library is so helpful on long car trips. The app is fast loading, easy to use, putting together shelves to find series faster is a game changer in my digital reading. ### 5/5 — Been a Nook E-book reader for years. *2026-08-24, version 6.8.6* I want to update my B&N nook app. First is the TTS works great on my Lenovo Nook. Wish it had 128 gb of storage, but the Nook ebooks can be transferred to an external SD chip. With google apps store there are more available. Hope your investment in the Nook goes well. Thank you. ### 5/5 — Great app *2026-08-21, version 6.8.6* I really like this app very much, and it is my primary e-reader. However, I wish there were a MacOS version so that I could read on my laptop. Any chance? ### 5/5 — Day of Wrath *2026-08-17, version 6.8.6* Love all of Otho Eskin’s books and his character, Marlo Zorn. Always great plot lines and interesting characters. Such easy reads. Look forward to his next book. ### 5/5 — Nullify every form of evil *2026-08-14, version 6.8.6* Powerful ### 5/5 — 5/5 *2026-07-16, version 6.8.6* I got a Real nook and I found out they have a iOS version of this app. Thanks Barnes & Noble ### 5/5 — PDF *2026-07-11, version 6.8.6* App even support pdf. It is great experience to view pdf file in this app. ### 5/5 — A good reader *2026-06-24, version 6.8.6* The app works well and is easy to use. ### 5/5 — Wow *2026-06-23, version 6.8.6* This book kept me hooked, and guessing and unable to put it down. I really enjoyed the story line and the roller coaster ride with it, I would recommend ### 5/5 — What a beautiful book.. *2026-06-10, version 6.8.6* Ann Patchett is the best. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*