# Barro’s Pizza — user reviews > 86 indexed App Store user reviews of Barro’s Pizza by Barzza LLC, rated 4.40/5 from 892 ratings. - Source: https://appshunter.io/ios/app/barros-pizza/id1231179093/reviews - App overview in markdown: https://appshunter.io/ios/app/barros-pizza/id1231179093.md - Rating breakdown: 5★ 651 · 4★ 113 · 3★ 32 · 2★ 18 · 1★ 78 ## What do users think of Barro’s Pizza? Overall sentiment: negative **Pros** - 👍 Convenient and easy to use - 💡 Allows online ordering - 🚀 Simple and straightforward - 💡 Saves order history - 👍 Great pizza and food **Cons** - 🐛 Credit card info not saved properly - 🐛 Address not recognized by Google Maps - 🐛 Checkout issues, unable to complete orders - 🐛 Frequent crashes and errors - 🐛 Lacks order tracking and status updates **Commonly reported bugs** - Credit card info not saved - Address not recognized - Checkout errors - Frequent crashes - No order tracking **Most requested features** - Add option to pay with cash - Allow custom order notes and instructions - Provide more pizza topping and sauce options - Integrate email coupons and promos with app - Add order history and status tracking ## Newest reviews (19 of 86) ### 4/5 — It’s ok… *2025-10-04, version 4.23.4* Needs to be able to update credit card info, like the expiration date. Plus when you click on credit cards to add or delete it says “error” ### 2/5 — Stupid app hard to pay *2025-07-06, version 4.23.4* No Apple Pay. Doesn’t memorize credit cards. Ergo, app is pointless. ### 3/5 — Almost usable *2023-04-06, version 3.0.7* This app would be fine if it had the ability to order 1/2 pizzas, but only the website allows that option. I suppose there’s a way if you modify every single ingredient but who has time for that? ### 2/5 — Home deli *2022-07-05* While our food was good we asked the food to be left at the door and I did a custom tip which is based on customer service. When the driver did not leave it at the door she waited until my husband answered the door and asked how much of a tip we were Leaving her. My husband found that to be very awkward. After he told me this I called barros and asked for the manager which he told me he was and he apologized and said he would talk to her. I explained that we have been ordering there since 2014. This was unacceptable. Nothing to correct the issue. I guess that would speak to how he is as a manager. Basically the issue was dismissed. Very Disappointed! ### 4/5 — Convenient and easy to use *2021-07-21, version 3.0.5* App is simple and easy to use. Like having the option to order online. A couple recommendations- the ability to save credit card info and gate code saved as part of the address so that they don’t both have to be added with each order. ### 1/5 — Order Tracking not available *2021-06-26, version 3.0.5* Order tracking is not available with the latest version release. ### 1/5 — Junk *2020-09-12, version 3.0.4* I have a Barro’s less than 4 miles from my house but the app says “google maps services unavailable” ### 1/5 — Unusable *2020-09-11, version 3.0.4* Won’t find me address, they’ve been here 50 times via online order ### 2/5 — Credit card feature *2020-08-12, version 3.0.4* They allow you to add Credit Cards for payment to your account profile, but then it forces you to manually enter the information every time you go to pay for an order. Please fix this. ### 3/5 — Incorrect info *2020-05-29* I LOVE Barro’s. By far my favorite pizza ever. I did notice the Barros App showed a store as open before 10am. I was pleasantly surprised but then disappointed with the wait time. It took about 75 minutes because the store wasn’t actually open yet. Would be 5 stars if app would show what the wait time and opening time is before ordering pizza 🍕 ### 3/5 — Easy to use *2020-05-18, version 3.0.3* App works great but I rarely can use it. They send email promos but they don’t include a promo code in the email to key into the app so I always have to call in my orders. Kinda makes the app useless! ### 1/5 — Card info was stolen after using this app *2020-01-22, version 3.0.3* I used a credit card/email combo that I don’t use for anything else and a few days later someone was using the same email/card number to purchase $300+ worth of items from Best Buy. We called to see if someone with the name used to pick up the items worked at Barro’s and the girl told us she couldn’t give out names of employees. ### 3/5 — Pls *2020-01-15, version 3.0.3* Honestly they should add an order tracker in the app because it takes a while for the order to hit my email. ### 1/5 — Horrible app! *2019-11-07, version 3.0.3* It keeps giving me a “Navigation error” code:N100 ### 4/5 — Wish you could use email coupons on the app. *2019-09-29, version 3.0.2* I love the app and use it frequently for online orders. I subscribe to the email coupons, though and am unable to use the coupons in the app, as they exclude online orders. ### 3/5 — Great Pizza, app needs updated *2019-09-10, version 3.0.1* We love Barros Pizza. We order online all the time without issues. With the app however, there isn’t an option to configure to LIGHT cheese or LIGHT sauce. There’s only Regular, extra, x3 ,x4. Is the only thing holding me back from using. Once again their Pizza is GREAT!! ### 3/5 — Please add no sauce option *2019-08-23, version 3.0.1* We love their pizza but website and app do not have an option to order no sauce. I have a family member that cannot eat the sauce ### 4/5 — Can’t select a future time for delivery *2019-08-21, version 3.0.1* Nice app, but cannot choose a future time for delivery. The dates listed are all in the past. ### 4/5 — Really good *2019-08-16, version 3.0.1* This app is really good/easy to use. The only thing that I believe would make it better is if they could store my credit card on file to simplify the check out process. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t order *2025-08-18, version 4.23.4* I prefer using the app because I do personalized mini pizzas for four people and it’s simpler. But I am unable to buy wings. No matter what I try it says celery is required. You can not remove, there is not an option to select an option on celery, the function is just broken and now I have to figure out where else I’m getting dinner tonight. ### 1/5 — Garbage *2025-06-02, version 4.17.0* App verification is slow and went right to spam. We live 2 streets down and cannot sign up for delivery. Worthless app. ### 1/5 — Max attempts reached *2024-08-04, version 4.5.0* Deleted it reinstalled it max attempts still reached app does not work at all ### 1/5 — Good pizza deserves better app *2023-06-09, version 3.0.7* I hope Barro’s didn’t pay for this app. It is poorly written, confusing, and really needs a developer to test before releasing. A poorly written app doesn’t help sell the product. ### 1/5 — Need a pay when pick up button *2022-04-16, version 3.0.6* If you want to pay at pick up you might as well not download this app. I am not putting in my cc on an app. I want to pay when I pick up my order. Add a button for this and I’ll change my review. ### 1/5 — Cant even add toppings to a “Build your own pizza” *2022-03-28, version 3.0.6* I literally downloaded this stupid app because when you try and get a pizza on the website it doesn’t give you an option to add toppings and somehow doesn’t on here too. I used to work at Barros and people would definitely order toppings for online orders ### 1/5 — App function *2022-01-09* Barrels and the food they serve is amazing but this app is horrible. It is poorly designed and when checking out, despite having saved credit card information, I find myself having to re-input all of my credit card details. It is quite frustrating and has resulted in moments where I decide to just not order from them because the app is obnoxiously difficult to use. I have asked other customers and they to have the same experiences ### 1/5 — I give up *2021-12-17* We used to eat Barros every Friday, it was our family tradition. But since recent frustrating updates with the app I give up on ordering anymore. The app started signing me out every time I exited, I would log in each Friday to order. Now, I’ve forgotten my password, went through the reset process and the email I receive says click “here” to reset. This “here” should be a hyperlink… it is not. There is no way to now reset my log in. I’m done ### 1/5 — I love barro’s but *2021-09-18, version 3.0.5* This app doesn’t let you see order status on a guest order I called 30 min ago and they said they were on the way and still nothing. It’s not that hard to deliver a pizza I would know I delivered for 3 years in my teen days ### 1/5 — Junk *2021-07-25, version 3.0.5* Cannot check out wouldn’t let me kept saying error choose payment type couldn’t find any place to choose payment I looked and looked and looked deleted everything start it over tried and tried again had a lower my standards and order dominoes thanks for nothing Barros ## Most praised reviews (10 highest-rated) ### 5/5 — Halloween Party Hit- Signal Butte Mesa *2019-11-01* I used the Barro’s app to order last minute for my Halloween Party. The pizza & wings were delivered exactly on time and everything was hot, fresh and delicious. I needed to make some additions to my order and didn’t see anywhere I could edit on the app. I called the store and they made it very easy to accommodate what I needed. I will definitely use again. ### 5/5 — Great Update *2019-06-16, version 3.0.1* Newest Version is fantastic! Similar design but cleaner and smoother transitions. Very nice update... Also Barro’s pizza is fantastic but I’ll save that review for yelp.... this app is great! ### 5/5 — Amazing pizza and app! *2019-05-16, version 3.0.0* Love their pizza and the app is the easiest and fastest I’ve ever used! ### 5/5 — Delivery *2019-04-26, version 3.0.0* Gotta hand it to them, they are timely professional. All employees present a positive attitude. The food is great, what more can you ask for? I would recommend highly ### 5/5 — Yum! *2019-04-20, version 3.0.0* So happy with online ordering! My son and I love their spaghetti and meatballs! ### 5/5 — Fantastic *2019-04-12, version 3.0.0* Best Pizza in Phoenix area...love it, love it! ### 5/5 — Exceptional app *2019-03-27, version 3.0.0* Sitting here watching a basketball game I ordered dinner! ### 5/5 — Good pizza but.... *2019-03-18* Have eaten Barro’s for years because the food is great. I wish the app would tell you the prices in the menu rather than at the cart. It’s painful to order when you’re looking at new things. Food is bueno. ### 5/5 — Barro’s in San Tan Valley *2019-03-17, version 3.0.0* We have been using the website for a while now and have not come across any issues. The delivery drivers are always courteous and professional. The food is always hot and very very tasty. ### 5/5 — Great Pizza Easy App *2019-03-05, version 3.0.0* Love this pizza. So glad they have an app for ordering now. One complaint...we need a notes section. I always like lite sauce and there’s no way to add that without calling after I place my order. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*