# Barrow Eats App — user reviews > 24 indexed App Store user reviews of Barrow Eats App by Pixel Mobile Apps Limited. - Source: https://appshunter.io/ios/app/barrow-eats-app/id1386635923/reviews - App overview in markdown: https://appshunter.io/ios/app/barrow-eats-app/id1386635923.md ## Newest reviews (4 of 24) ### 2/5 — Poor service *2023-02-05* Although they take a cut of the profits, Barrow Eats wont do anything to assist with incorrect orders. The contact info for the vendor is provided, which is usually wrong, so theyre not bothering to keep these up to date. Also they wont update my number, ive asked twice, as everytime i update it on the app it just reverts to the old number. Simply a middle man to take profit. ### 2/5 — Never a single order on time *2020-09-18* I’ve used this app about 7 times in total and once my order was 15 minutes early which would have been ok but I wasn’t home at the time and all my other orders have at least been 20 minutes late including the order that I am currently waiting on which is now 30 minutes late even though I preordered it the day before ### 3/5 — Continuous problems with Apple Pay *2020-05-09* Love the app and the continued support and regular updates, unfortunately issues with Apple Pay continues to ruin the experience and forced me to pay by an alternative method **Developer response:** Hi, thanks for the review - We're releasing a new update this week with resolves the issue we had with Apple Pay and the bug that is causing crashes, we've tested thoroughly so that should fix any issues you have had! Thanks. ### 1/5 — No idea *2018-07-18* I don’t understand the point of the app when all it does is send you to the web browser??? **Developer response:** This is no longer the case, we now have a brand new dedicated app! Hope you enjoy! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor service, unhappy customer *2026-03-08* Unfortunately, this was a very poor experience. Our delivery took 2.5 hours to arrive, despite several phone calls to the restaurant and two emails to Barrow Eats. In the end we did receive the order, but by that time our Saturday family evening had already been ruined. We have two children who ended up sitting hungry until 9 pm while we were waiting. There was no proper communication and no meaningful apology. Sadly, this is not the level of service customers should expect. I cannot recommend Barrow Eats based on this experience. 1 star ### 1/5 — Does not allow you to review restaurants *2026-01-31* Does not allow you to review restaurants. They customer service was helpful when delivered a terrible order but since you can’t leave a review you don’t have input on other customers experiences. If they change that I would give it a 5 star rating ### 1/5 — No refunds *2023-11-27* After ordering a Chinese on Saturday and having three main items missing then not being able to get hold off the restaurant, I emailed customer service and told them about my issue and politely said I’m not bothered about a full refund only a half refund for my missing items after two days off back and forth it was ultimately declined. ### 1/5 — APP NOT WORKING… *2022-05-29, version 3.8.3* The app isn’t working for me every takeaway just says no delivery menu available! Pls fix ### 1/5 — Orders 1hr+ late due to slow system *2021-06-24* I’ve used this app 4 times, and at least twice the food has come more than an hour late (different restaurants). The restaurant said often the system just doesn’t print out the order and can be really slow, and recommended I didn’t use it again. I won’t. Abysmal. ### 1/5 — Food was late and cold *2020-12-08, version 3.1.9* Don’t bother ### 1/5 — Avoid *2020-10-27, version 3.1.9* App advertised one hour wait for food at point of ordering. Delivery took almost three hours. Barrow Eats didn’t seem to care when contacted. Emails informing us our delivery was on the way arrived the day after. The app is useless when something goes slightly wrong. ### 1/5 — Allergies GLUTEN FREE *2020-10-17* Please put the gluten free options on the app for each takeaway, it makes it ten times easier ordering for us coeliacs so we know what we can eat! :/ ### 1/5 — Not Good Don’t Use *2020-08-16* Tried paying didn’t work what’s the point in this app when it doesn’t apply discounts properly and Just Eats already exists. ### 1/5 — Payment system too glitchy *2020-04-09* Sometimes paying by ApplePay and normal credit and debit card works but a lot of the time I find it just try’s and then says it cant process...deleted App and now using FoodHub **Developer response:** Hi, thanks for the review - We're releasing a new update this week with resolves the issue we had with Apple Pay and the bug that is causing crashes, we've tested thoroughly so that should fix any issues you have had! Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Barrow Eats *2024-09-20, version 4.0.31* great app love it ### 5/5 — Amazing *2024-06-05* Never had an issue easy and fast can’t go wrong ### 5/5 — Perfect! *2019-05-16* Great app, can order my takeaway straight from my phone - love it! 😄 ### 5/5 — Easy & fast. Used a few times now *2019-05-10* Does exactly what it says. Easy to use, easy ordering and fast. Used a few times now - no issues at all. Great app ### 5/5 — About time *2019-05-10* Ordered on the updated app, so quick and easy to use and finally a real app too not just the website ### 5/5 — Just what was needed *2018-06-30* Really easy to use, they’ve got a lot of good takeaways that aren’t on just eat. Keep the different takeaways coming 5⭐️ ### 4/5 — Decent local app *2025-07-07* Great app for the local community. Only downside is I get told either my food is on the way or delivered a day later, which then I have to check if I’m still drunk. Seriously, sort the notifications out. ### 4/5 — Love the app *2024-09-18* Always works great for me fast delivery and good app design it’s very easy to use and to understand. ### 4/5 — No option to report incomplete orders *2020-08-02* I just received my first order. Seven items from Ieshas on Rawlinson Street. One item was missing - a naan bread. There was no option in the app to report this error. The help section offered the option to phone the vendor. I tried this but it simply didn’t work. ### 4/5 — 😕 *2018-10-08* It just sends you straight to the webpage, which is really annoying! But otherwise that there are some good restaurants that you can’t get on just eat! **Developer response:** Hi, The latest update is now a dedicated app, so this problem is no longer there, glad you love the concept too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*