# Barter by Flutterwave — user reviews > 108 indexed App Store user reviews of Barter by Flutterwave by Flutterwave Inc,, rated 3.70/5 from 971 ratings. - Source: https://appshunter.io/ios/app/barter-by-flutterwave/id1378344716/reviews - App overview in markdown: https://appshunter.io/ios/app/barter-by-flutterwave/id1378344716.md - Rating breakdown: 5★ 546 · 4★ 93 · 3★ 72 · 2★ 47 · 1★ 213 ## What do users think of Barter by Flutterwave? Overall sentiment: negative **Pros** - 🚀 Seamless transactions - 👍 User-friendly interface - 💡 Innovative features like nearby payments and virtual cards - 🤑 No/low transaction fees **Cons** - 🐛 Frequent app crashes and login issues - 🤔 Inconsistent service quality and unreliable customer support - 💸 Unexplained deductions and missing funds - 🤯 Sudden removal of key features like virtual cards **Commonly reported bugs** - Inability to login or access account - Delayed or failed transactions - Disappearing funds and account balances **Most requested features** - Restore virtual card functionality - Provide transaction history and spending insights - Add security features like biometric login - Improve communication and transparency with users ## Newest reviews (15 of 108) ### 2/5 — Doesn’t send notifications *2022-12-10, version 2.2.1* Fix your app please. It’s always one problem or the other. The reason Touch ID is there is so that OTP logins are not necessary. Mandating OTP login despite using biometric login is NOT user intuitive! Why is your app not sending notifications for transactions? No in-app notification, no mail notification. What kind of mobile banking service are you running?? I just hassled someone needlessly over not sending money they were supposed to. It turns out the person did send it FOUR days ago, but your app did not deem it fit or necessary to notify me of a credit transaction — or any transaction, for that matter. No mail notification, either! I will definitely stop using Barter. Between you and Zenith, I don’t know who’s worse. ### 3/5 — Good app bad customer service *2022-12-08, version 2.2.1* Barter app is great but the customer service is very very bad…I don’t know why they hiding themselves ### 2/5 — Can’t login *2022-12-08, version 2.2.1* I’m trying to login and I’m asked to set up 2FA but when I choose the option it brings me back to the login page. Several times ### 4/5 — Complain *2022-12-03* My barter account was restricted and I called the custom service line, they referred me to mail them i do and they requested some information of which I have provided up till now nothing has been done you guys better open my account for me **Developer response:** Hi, we'd love to help you. Please share your Ticket ID here so our team will help resolve your issue quickly. Thank you. ### 3/5 — used to be great app now it’s a 50-50 and the app has so many bugs *2022-11-12, version 2.2.0* Your guys should inform people when the app is down and when it will be back up. COMMUNICATE WITH USERS! ### 4/5 — Bug After Update *2022-11-12* I updated my app 4 days ago and since then, I’ve been having issues with the app. When I login to do a transaction it works but after closing the app, if I open it again it’ll be blank.. just blank only the navigation buttons are visible. I’ll click but UI is blank.. until I uninstall and reinstall and then it happens again… I’ve done this everyday at least 6-10 times daily … please fix this bug **Developer response:** Hi, we're so sorry for the inconvenience caused. Please reach out to us at hi@flutterwavego.com and we'll be happy to address this. Thank you! ### 4/5 — A *2022-11-09, version 2.2.0* This app is exceptional 🤩🤩…. And I like the customer support. Great work , but y’all need to work on Moniepoint/ Rolez MFB. ### 4/5 — Issue *2022-10-21, version 2.1.15* After updating the app I can’t seem to login to d app pls work on it asap ### 3/5 — The app isn’t useful without our usd virtual card *2022-09-08, version 2.1.14* Please bring back your virtual card services the rest out there are nonsense ### 1/5 — It’s scam *2022-09-02, version 2.1.14* It doesn’t work you can’t not create virtual card and you can’t not get your money back ### 3/5 — Eni *2022-08-28, version 2.1.14* It's getting annoying how flutter wave has been revamping the dollar virtual card for more than a few month now and it's becoming useless to me on my phone. ### 2/5 — USD *2022-08-27, version 2.1.14* Not available ### 1/5 — Barter *2022-08-19, version 2.1.12* This is a fraudulent app! I joined the app 2months ago since then all my money in the app can’t be withdrawal Have Tried all I could to get my money out ,have reached the customer care yet no response My advice for everyone is that “Pls don’t try to trust this app, if you do ,trust me you will cry over ur money 😒 ### 3/5 — I can’t access my dollar card please help *2022-08-15, version 2.1.12* I can’t seem to access my dollar card please help ### 1/5 — Inconvenience *2022-08-13, version 2.1.12* I was debited for a failed transaction and after several complains, I was told to wait for 7 working working days and after the completion of that, I was asked to wait for another 15 working days, an now it been over 20 working days since I have gotten my refund, is this a kind of scheme or what ## Most critical reviews (10 lowest-rated) ### 1/5 — Deposit since 2021 and still can’t withdraw! *2024-03-08* I have tried to reach out to you people on almost every platform. And just now I updated the app and I can’t even sign in again. I need to just get my balance off into my main bank account and it keeps telling me to verify my BVN which I’ve done severally but still fails. And I got a message that y’all are closing finally? If this wasn’t a scam how come several customers can’t get their balance off with the same complain and y’all are still saying you want to close?! ### 1/5 — Where did the cards go? *2023-11-09, version 2.5.0* Barter, where did your cards go? ### 1/5 — Barter is a fraud *2023-05-04, version 2.4.0* This app stole my money I made a transaction it didn’t go through for days and I never got a refund ### 1/5 — Account *2023-04-16, version 2.4.0* Can’t access my account activities since over some months now , no transfer and others ### 1/5 — Worst app *2022-12-06, version 2.2.1* Flutter wave took my money and never refund till today like where do I start? I sent money and till now the receiver never received and I didn't get a refund ### 1/5 — Terrible *2022-11-21, version 2.2.1* Was okay at first in Cameroon but now no deposit option no virtual card nothing at all app just stop working got our business partners across Africa frustrated no customer support if you are in Cameroon I will advise you not download you will be disappointed ### 1/5 — Not available dollar card *2022-11-10, version 2.2.0* The dollar card service which can be used for iTunes and others was your major selling point and untill it is sorted you guys will keep loosing customers ### 1/5 — Fix the Crap *2022-11-09, version 2.2.0* I downloaded this app to use and tried to register but it keeps telling me my BVN names doesn’t match. it’s the same names. I tried again on another device using another email and phone number just to arrive at the same error saying my name don’t match with my BVN and I can’t do nothing about it . Just close this crap ### 1/5 — Virtual cards *2022-11-08, version 2.1.15* Hello Barter, are you guys not operating anymore? It’s seems your virtual cards is not more available.. Other app have restore their virtual expect barter. Let me know if the card will be back or not so as to decide to delete my account with you guys Thanks ### 1/5 — Bad app *2022-09-16, version 2.1.14* This isn’t the first second or third time I will send money out of my app and it will be processing for a full day without any form of reversal…. I’ve been texting your customer care through different platforms all morning and no one has replied me yet it’s so bad, you guys have ruined my day once again like you normally do ## Most praised reviews (10 highest-rated) ### 5/5 — It’s everything to me *2023-02-03, version 2.4.0* From the free transactions to the speedy transfers or how easy it is to view older transactions, they are them. ### 5/5 — The app doesn’t work on my iphone 13 *2022-12-19, version 2.2.1* It just shows me service unavailable try again later.. I can’t add money to the app anymore ### 5/5 — Best mobile app ever *2022-11-09* I’ve used several financial apps including those of foreign banks. This app is the standard for me. Simple to use, no excessive complex features, smooth transaction interface. I HAVE NEVER HAD A FAILED TRANSACTION since I started using it. I have recommended this to my family. Thank you team. **Developer response:** Hello, we aim to create seamless experiences and this makes us happy. Thank you for your kind feedback! 🦋 ### 5/5 — Excellent app *2022-09-30* I’m really impressed about your no charges fee for bank to bank transfer please keep it up and improve your services , your dollars virtual card it’s high time you fix it that’s why I registered for the app **Developer response:** Hi 👋🏼 Harris, Thank you for your review and we are glad that you are impressed by our services. Rest assured that the Virtual card service is still being worked on we'll share updates as soon as it is restored. Thank you for sticking around with us despite the USD card unavailability, we do not take it for granted🤗🦋 ### 5/5 — Smooth *2022-09-18* Makes processes easier and faster than most large nigerian banks. ### 5/5 — Card changed. Help!!!!! (Solved) *2022-03-16, version 2.1.3* Thank you Flutterwave. My issue has been resolved. It turned out to be a billing address problem with the Mastercard. Thank you Hannah from Flutterwave, you were very helpful. ### 5/5 — Amazing And Efficient App! I love Barter! *2021-11-03, version 2.0.3* Not only have I never experienced any technical issue with Barter, I love how it prompts us to update the app when an update is available it simply means they want us to have the BEST version at all times. I love it! ❤️Keep it up Flutterwave! The security is also 100% ! Best best best app! Thank you so much for filling this gap in Africa! ### 5/5 — Want to fund my dollar card but the rate is not showing *2021-10-01, version 2.0.1* Please Want to fund my dollar card but the rate is not showing ### 5/5 — Great Great service app! *2021-08-28* I don’t usually do this and so far I have seen people with the app on the phone but don’t use it cause been scared they could loose out their money , well good enough I have conducted transactions worth millions of naira and leave the millions hanging in the account and still can use it well the spending limit makes spenders like us remember I can run out of my own money when it’s there but can’t spend it so it makes me even more reasonably considerate on spending money , I am a proud user and I love you BARTER and the entire team but keep improving for better please ! Let’s critics talk all they want you are my own best financial service app!!! **Developer response:** Dear friend, we are really glad that you like our product. Your support and voice are very important to us. ### 5/5 — My funds are stolen *2021-07-25, version 1.9.97* I made a deposit of NGN31,000 to my barter flutterwave app but until today the Money didn’t reflect I also contacted the support team but they never replied back so awful losing my money to this great scamming company 😔😞😢 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*