# Basecamp — user reviews

> 10 indexed App Store user reviews of Basecamp by Basecamp Group Ltd., rated 1.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/basecamp/id1529436582/reviews
- App overview in markdown: https://appshunter.io/ios/app/basecamp/id1529436582.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — Support for Leipzig

*2022-09-03, version 1.2.0*

When I entered to application there is no  section for Leipzig basecamp.://

### 1/5 — Does not work as claimed

*2020-10-12*

The application doesn’t work properly. Even after logging in, the application is unable to retrieve my booking info, and is therefore incapable of performing its sole function (as an access card replacement).

**Developer response:** Thank you for your feedback. Since October 2020 we have spent a lot of time and effort to improve stability and general performance of the application. Please download the recent version of the app to double-check if your past issues are still present. Contact one of our Base Managers on-site or appsupport@basecampstudent.com, if you still encounter problems with the app.

### 2/5 — Not working properly

*2025-01-08, version 2.1.15*

Can’t enter settings on IPhone 16 Pro

### 3/5 — needs optimization

*2023-11-23, version 2.1.15*

cool idea but it is not optimized for iphone 14 pro. i cannot click on my profile because it is overlaying with status bar

### 3/5 — Scaled wrong

*2023-08-01, version 2.1.12*

I unfortunately can’t interact with the „my profile“ button in the top right since it’s behind the battery and Wi-Fi status on the IPhone 14 Pro. Would be great if that could get fixed.

### 3/5 — nicely designed, but it is scaled wrong

*2023-06-01, version 2.0.21*

Overall I really like the design of Basecamp. But it is scaled wrong on iPhone 14 Pro at least, which males the App hard to use.

### 3/5 — Face ID

*2021-09-25, version 1.0.1*

Hello guys,

Could you please add a Face Id for logging purposes, it is very inconvenient to enter data each time, I am restarting the app(((((

Thxx

### 4/5 — Useful, but I have an idea to make it even more seamless

*2022-11-08, version 2.0.21*

Hi, the app is already very useful, but can you please add a widget to open doors to be able to just open doors form homescreen? Maybe even some way to add it to home app? I tried to make a widget myself via shortcuts app but, i dont think you support it. Thanks

### 4/5 — Nice

*2022-11-08, version 2.0.21*

Please add option to add key to the Apple Wallet.

### 5/5 — VERY GOOD!

*2022-05-06, version 1.0.3*

It's a good application And very convenient for all the residents.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*