# BaseConnect — user reviews > 9 indexed App Store user reviews of BaseConnect by BaseConnect LLC, rated 3.50/5 from 22 ratings. - Source: https://appshunter.io/ios/app/baseconnect/id1299968090/reviews - App overview in markdown: https://appshunter.io/ios/app/baseconnect/id1299968090.md - Rating breakdown: 5★ 13 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 7 ## Most critical reviews (9 lowest-rated) ### 1/5 — Needs bug fixed *2026-05-14* Won’t let me change my rank or anything. Just kicks me out every time I try to change it. And it just freezes up **Developer response:** Thank you for the feedback. Rank has now been fixed. Please feel free to reach out directly to support within the BaseConnect app as well and let us know if you ever experience any bugs like this. Thank you again for the feedback. ### 2/5 — Need the ability to download attachments *2026-06-04* OK tool to communicate with team, but we need the ability to download attachments. **Developer response:** Thank you for the feedback, JS. We understand the need to download attachments and appreciate you taking the time to share your experience. Currently, BaseConnect does not allow attachments to be downloaded directly to personal devices due to security and data protection requirements. We are actively evaluating secure ways to improve file access while maintaining the security standards our users expect. If you have specific use cases or suggestions, we’d love to hear them at support at baseconnect.com. Thank you again for helping us improve BaseConnect. ### 4/5 — User Feedback *2025-04-23* Capabilities are great. Would be 5 stars if dark mode was an option. **Developer response:** Thanks Chief…dark mode is live! ### 5/5 — Great app *2025-10-20* BaseConnect has gotten better with each update. I love the read receipts so I know when someone has read my message. Thanks for adding dark mode! **Developer response:** Thank you for the review and feedback! Much more to come! ### 5/5 — Best app for a commander to have!!! *2025-10-20* As a commander, BaseConnect was a must have! It took recalls or even just passing vital info to the squadron in minutes rather than hours for 100% contact. It makes adhoc look like a 5 year old built it. The BaseConnect team is great at taking feedback and trying to build functionality to make the app even better. They created a new ORM module for us that worked great—until a certain MAJCOM forced us to use their home grown product—and they worked to incorporate our requests. Have an idea for an app? Contact their team and see if they can help make it happen! **Developer response:** Thank you for the feedback and review! We love hearing from Commanders who are using BaseConnect effectively. Thank you again for taking the time to write this and let us know how we are doing. Much more to come! ### 5/5 — Just what the AF needs *2019-10-24* BaseConnect has been great connecting me with merchants around the area and it has the most up-to-date base directory available. Looking forward to the next features! **Developer response:** Thank you! ### 5/5 — So many perks! *2018-09-11* Just picked up my bag of free jerky from T&C Meats! So excited about the “Deals” feature! **Developer response:** Thank you for the feedback! Glad you are loving the deals feature. So much more to come! Feel free to use our feedback form under the menu within BaseConnect to submit any other features or ideas you might like! ### 5/5 — Must-have app for Military *2018-08-29* BaseConnect is an extremely helpful app for military personnel. Instead of carrying around a base-wide phone roster in your wallet, it’s nice to have all of the important numbers listed here. I use it frequently when I need to call up finance, comm, the club, or pretty much any office when I’m not sitting at my desk. They also have a ton of great discounts and offers available for local businesses that are only accessible for BaseConnect users. Can’t wait for this to be available at all military bases! **Developer response:** Thank you for the glowing review and feedback. We are excited to help you as we continue to grow to each military base. Keep your feedback and feature ideas coming we are listening and it is an honor to serve you! ### 5/5 — Huge Time Saver!!! *2018-07-13* This app is such a game-changer for military life! It is the most convenient place to find any phone number, building number, etc. that I may need PLUS it's great to see reviews of local business that are written and rated exclusively by other military members and dependents that I can trust. So grateful for this resource! **Developer response:** Thank you for the review! We have a lot more features planned. Stay tuned... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*