# Basement Defender — Basement Defender User App > Home product monitoring and management app for users, dealers, and installers. (iPhone/iPad app by Basement Defender, LLC.) - Source: https://appshunter.io/ios/app/basement-defender/id1267272830 (this page in markdown: same URL + `.md`) - Developer: [Basement Defender, LLC](https://appshunter.io/developer/1461333645) - Category: Productivity, Utilities - Price: Free - Rating: 4.10/5 from 27 App Store ratings · 19 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 14 MB - Languages: American English - Released: 2017-08-08 - Data updated: 2026-07-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/basement-defender/id1267272830/reviews.md ## What is Basement Defender? This application is developed for the Users of the Basement Defender Home Product. Utilise your mobile device and login to view the Status and Alerts from your Basement Defender Product. See additional information about the basement defender product at www.basementdefender.com This application is also developed for the Dealers and Installers for the Basement Defender Product. The App allows them to configure and check the device status ## Key features - View product status - Receive alerts - Configure device settings - Remote monitoring - Dealer and installer tools ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/basement-defender/id1267272830/reviews.md ### 5/5 — David - service *2026-06-03, version 3.1.6* The technology on the Basement Defender has helped us keep track of our system. We are glad we upgraded! ### 2/5 — Great idea not well executed *2025-10-26, version 3.1.6* Let me start by stating I am a civil engineer by training and a software developer by experience, 3 decades writing software for embedded systems like this one. As a home automation fan i am quite familiar with general purpose products like Yolink, Resideo, Feit... You get the idea. I had my experts install a BD unit as a primary monitor. There's no backup or battery. I can't turn off such alerts. Pump run statistics are not very useful either. Just a graph that includes backup pump run time despite the fact there's no backup. Connecting to my house WiFi wasn't too difficult (using the yellow wifi box) but documentation is, speaking politely, not very good. Please look up the documentation of your neighbors at Glentronics to see what I mean. I could accept these issues in a $25 product but not something that's a lot more expensive. I would be more than happy to help by providing specifics if you are interested. ### 2/5 — Great idea not well executed *2025-10-20* Let me start by stating I am a civil engineer by training and a software developer by experience, 3 decades writing software for embedded systems like this one. As a home automation fan i am quite familiar with general purpose products like Yolink, Resideo, Feit... You get the idea. I had my experts install a BD unit as a primary monitor. There's no backup or battery. I can't turn off such alerts. I keep getting high or low humidity or temperature alerts with no ability to set acceptable ranges of humidity or temperature. My $24 Yolink freezer monitor allows both. Pump run statistics are not very useful either. Just a graph that includes backup pump run time despite the fact there's no backup. Connecting to my house WiFi wasn't too difficult (using the yellow wifi box) but documentation is, speaking politely, not very good. Please look up the documentation of your neighbors at Glentronics to see what I mean. I could accept these issues in a $25 product but not something that's a lot more expensive. I would be more than happy to help by providing specifics if you are interested. ### 2/5 — Lots of false positives. *2024-06-05, version 3.1.2* Lots of false positives with new system and app. App is stating a leak somewhere and “high humidity.” Basement is bone dry. Sump pump well normally low with water. Not sure why the alerts. Old system worked fine. Installer convinced us we needed an upgrade. So far, thinking we paid for an upgrade that we didn’t really need. ### 1/5 — Update does not work. *2021-06-30, version 3.0.0* The update to version 3.0 does not work. Not able to log in, nothing. ### 5/5 — Robert Gainsberg *2021-03-26, version 2.1.4* Thanks John I appreciate your help! ### 5/5 — Helpful app w/ great support *2021-02-13, version 2.1.4* The app provides great real time info. The times I have needed assistance with my sump pump I have received great customer service from Basement Defender staff. I’ve been able to reach someone quickly to troubleshoot my issues. They really care about customer satisfaction and product support. ### 5/5 — Amazing team! *2021-02-10, version 2.1.4* I can’t say enough good about my tech guy Shadi that came out to get the basement defender wifi working with my home network. He was very professional and knows his stuff. He worked diligently to get it up and running without any impact to my teenage gamers on the same network! Great job. Highly recommend!! ### 5/5 — Easy to install with Shadi *2021-01-26, version 2.1.4* Just got mine setup. It was very easy with Shadi setting it up from Permaseal. Make sure you have him help if you have issues. He explained everything. ### 5/5 — Security *2021-01-06, version 2.1.4* After years of worrying about basement floods, the Basement Defender gives me peace of mind! ## Frequently asked questions about Basement Defender ### What can I do with Basement Defender? Basement Defender allows you to view the status and receive alerts from your Basement Defender home product. It also enables configuration and checking of device status, making it useful for homeowners, dealers, and installers. ### Is Basement Defender free to use? Yes, Basement Defender is available for free. The app itself does not have any associated costs for download or use. ### What devices is Basement Defender compatible with? Basement Defender is supported on iPhone and iPad devices. It is designed to work across Apple's mobile ecosystem. ### How often is Basement Defender updated? The latest version, 3.1.6, was released on July 28, 2025. This indicates the app is actively maintained and updated by the developer. ### What is the age rating for Basement Defender? Basement Defender has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions. ### Where can I find more information about the Basement Defender product? Additional information about the Basement Defender product can be found on their official website at www.basementdefender.com. ### What do users think of Basement Defender? Basement Defender has an average rating of 4.1 stars from 27 ratings, suggesting generally positive user sentiment. ## Version history (last 5 releases) ### 3.1.6 — 2025-07-28 Minor improvements ### 3.1.5 — 2025-05-29 Minor bug fixes. ### 3.1.4 — 2025-03-28 Minor Performance Improvements ### 3.1.2 — 2023-08-01 New High Water Alert Feature Time stamp bug fix Minor performance enhancements & bug fixes ### 3.1.0 — 2023-04-28 This release introduces exciting new features and improvements, including the ability to take control of your alert settings and set a schedule for daily auto-testing. Plus, we've fixed several bugs to ensure a smoother and more reliable experience ## Apps similar to Basement Defender | App | Rating | Price | Category | | --- | --- | --- | --- | | [cohesion](https://appshunter.io/ios/app/cohesion/id1467148383) | 3.1 (42) | Free | Productivity | | [Elmhurst Connect](https://appshunter.io/ios/app/elmhurst-connect/id6739888958) | 3.0 (1) | Free | Productivity | | [Evanston 311](https://appshunter.io/ios/app/evanston-311/id694105620) | 1.8 (4) | Free | Productivity | | [RealScout Home Search](https://appshunter.io/ios/app/realscout-home-search/id1281304485) | 4.7 (435) | Free | Productivity | | [NCL, Inc.](https://appshunter.io/ios/app/ncl-inc/id1423617919) | 4.8 (6,871) | Free | Productivity | | [Webroot Mobile Security](https://appshunter.io/ios/app/webroot-mobile-security/id460986853) | 2.9 (243) | Free | Productivity | ## Related topics [basement defender](https://appshunter.io/ios/topics/basement-defender) · [basement](https://appshunter.io/ios/topics/basement) · [basement watchdog](https://appshunter.io/ios/topics/basement-watchdog) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*