# Bask Bank Mobile — user reviews > 465 indexed App Store user reviews of Bask Bank Mobile by Texas Capital Bank, rated 4.70/5 from 2,735 ratings. - Source: https://appshunter.io/ios/app/bask-bank-mobile/id1472610579/reviews - App overview in markdown: https://appshunter.io/ios/app/bask-bank-mobile/id1472610579.md - Rating breakdown: 5★ 2,344 · 4★ 231 · 3★ 59 · 2★ 29 · 1★ 72 ## What do users think of Bask Bank Mobile? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🔒 Secure - 👍 User-friendly - 🚀 Smooth performance - 💰 Great interest rates - 👍 Intuitive navigation - 🚀 Fast transfers - 👍 Excellent customer service **Cons** - 🐛 Occasional app crashes - 🐛 Delayed fund availability - 🐛 Unreliable authentication - 🐛 Glitchy app performance - 🐛 Confusing UI - 🐛 Slow customer support response **Commonly reported bugs** - Inability to add joint account owners - Inconsistent account balance display - Scheduled transfers executing immediately - Accounts being temporarily disabled for no reason **Most requested features** - Total account balance overview - Improved Zelle integration - Biometric login options - Faster external transfers - Enhanced transaction details ## Newest reviews (17 of 465) ### 5/5 — Simple *2026-07-17, version 3.1.260100* Love the app. It’s simple to read and find what you need. ### 3/5 — Bask Bank’s App *2026-07-08, version 3.1.260100* BB’s app is just okay. It shows the total amount of points earned but doesn’t show the current balance. ### 5/5 — User experience *2026-07-06, version 3.1.260100* Very easy to understand and manage ### 5/5 — Best banking app *2026-07-05, version 3.1.260100* Best Banking Experience. This app makes managing my money effortless. The UI is clean, transferring between accounts takes seconds. I also love the instant notifications for every transaction—it gives me great peace of mind regarding security. Highly recommend!" ### 5/5 — Mobile review *2026-07-01, version 3.1.260100* Love it so easy to use ### 5/5 — Quick & Easy *2026-07-01, version 3.1.260100* App is fast and easy to navigate ### 5/5 — Great Basic Bank App *2026-06-28, version 3.1.260100* I opened an account with Bask for their high yield savings account and the app does exactly what I need it to do. There aren’t a lot of extras included but I can easily check my account activity, the current interest rate (some banks hide it!), and I can easily move money between it and my primary checking account at a different bank. A previous bank I used for a HYSA didn’t allow external transfers through the app, which was irritating. I believe the security is good, and the Face ID works well. I’m happy to keep using this bank and their app. ### 5/5 — Sherman Crochet *2026-06-27, version 3.1.260100* Love the app… it’s so convenient ### 5/5 — Awesome App *2026-06-24, version 3.1.260100* Works great! ### 5/5 — Buena APP *2026-06-18, version 3.1.260100* Simple y sencilla de usar para el monitoreo y transferencia de cuentas. ### 5/5 — Hilbert *2026-06-06, version 3.1.260100* Great bank ### 4/5 — Good but still need improvement *2026-06-06, version 3.1.260100* Been using this app for few months it’s ok, after several updates it slowly adding feature like Zelle and others I’ve have not tested yet. ### 5/5 — User friendly *2026-06-06, version 3.1.260100* Well designed and user friendly. ### 5/5 — Easy to use- *2026-06-02, version 3.1.260100* App is VERY user friendly. We have multiple accounts and I like how they are displayed for quick look at the whole picture. ### 5/5 — Decent *2026-05-30, version 3.1.260100* The app could be streamlined a bit, but overall it is a good app. ### 5/5 — Fantastic Easy to Use App *2026-05-29, version 3.1.260100* They got the app right! Very easy to use!! Easy to see balance and transfer funds! ### 5/5 — Great app for a great bank *2026-05-29, version 3.1.260100* Easy to use. Makes banking a breeze ## Most critical reviews (10 lowest-rated) ### 1/5 — I don’t think they deserve the word “Bank” *2026-07-16, version 3.1.260100* Almost the worst bank I opened an account at or dealt with. Everything is bad… starting from customer service up to using your card outside the US. Just horrible ### 1/5 — NSF *2026-06-25, version 3.1.260100* My money reflects faster than it actually hits. After a transfer, it shows there is money but I keep getting NSF memos. Not sure what is going on. ### 1/5 — Leaked My Social Number and Name *2026-06-05, version 3.1.260100* They leaked my social security number and name and gave me no further information or details. No accountability just leaked all my most sensitive information. Thanks ### 1/5 — Poor functionality *2026-04-08, version 3.1.260100* App is terrible ### 1/5 — App is fine, bank is not *2026-03-27, version 3.1.260100* They have decided to hold my money for “security reasons “ and not let me withdraw, for over 2 weeks now ### 1/5 — Relayed Messages slow and confused sometimes *2026-03-25, version 3.1.260100* Provided messages are at least one day late and sometimes not reflected real transactions but unverifiable transactions. ### 1/5 — Password resets *2026-02-27, version 3.1.250900* Why do I always have to reset passwords? I’m now transferring all of my money out. Frustrating beyond words. ### 1/5 — Disappointed *2026-02-02, version 3.1.250900* Tax form update banner is a moving target as deadlines slip and update simply moving the date. ### 1/5 — Terrible *2026-01-01, version 3.1.250900* Don’t do business with these guys. They will put ridiculous on unnecessary holds on our own money! I’m moving all my money out. Went to customer service with no resolve. Terrible ### 1/5 — All totals *2025-12-30, version 3.1.250900* When I open the app, it would be nice if it had combined totals of my high-yield savings and the CDs, that would show what the total with your institution and not just each account. ## Most praised reviews (10 highest-rated) ### 5/5 — Ms Latoya *2026-08-19, version 3.1.260100* Great service and the system is great with keeping the account secured . ### 5/5 — Great app *2026-08-15, version 3.1.260100* The Bask Bank app does everything well. ### 5/5 — Bank *2026-08-14, version 3.1.260100* Great service ### 5/5 — No problems *2026-08-11, version 3.1.260100* This app has been pretty solid to say the least, I haven’t had no issues transferring and receiving money. My interest is always paid out every month and I’ve been satisfied as of now becoming a couple days over a year of me having this bank ### 5/5 — So easy *2026-08-08, version 3.1.260100* Well done, easy to navigate and very intuitive and comprehensive. ### 5/5 — Great Mobile Banking *2026-08-07, version 3.1.260100* 3 years of great banking with Bask. Never an issue, glitch or error. ### 5/5 — So easy to use *2026-08-06, version 3.1.260100* Easy application to use;many intuitive features ### 5/5 — Best Bank Ever *2026-07-23, version 3.1.260100* I’ve had Bask Bank for over a year and it has been so easy funds have been readily available. I feel supported and I feel like I’m getting the best interest rate. I’m very grateful. ### 5/5 — I like it *2026-07-21, version 3.1.260100* user friendly. i’m really a fan of how this bank is “attached” to a brick and mortar bank as well. ### 5/5 — Easy peasy *2026-07-20, version 3.1.260100* Great and intuitive app. I love the seamless connection to my paycheck for savings --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*