# Baskin-Robbins Australia — user reviews > 55 indexed App Store user reviews of Baskin by Palm Oasis Ventures Pty Ltd, rated 4.20/5 from 5 ratings. - Source: https://appshunter.io/ios/app/baskin-robbins-australia/id1262975384/reviews - App overview in markdown: https://appshunter.io/ios/app/baskin-robbins-australia/id1262975384.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (10 of 55) ### 3/5 — Great app, but no cancel button *2023-04-18, version 10.6.0* Some items not available in certain stores, store wants you to cancel on app but there’s no cancellation option anywhere on app. Had to ring separate store to get any information ### 3/5 — Birthday input doesn’t work *2021-10-15, version 9.6.1* The app doesn’t allow you to put in your birthday for your free birthday scoop. It keeps saying incorrect date format, but it clearly shows you how the app wants you to enter it. But still won’t accept it. Please fix :( ### 3/5 — Why? *2019-12-20, version 5.14.6* I can’t sign in the app !!! It just said ‘too many requests ‘ Who can help me? ### 1/5 — Scam? *2019-08-25, version 5.14.6* 1. Why are all the reviews for a delivery service 2. I legitimately can’t log in 3. I CANT EVEN LOG IN BECAUSE IT SAYS “TOO MANY REQUESTS” BUT IVE ONLY LOGGED IN ONCE ### 5/5 — Fatastic service *2019-06-24, version 5.14.6* Got a delivery guy coming into my house 20 mins after I made the order...this was WAY faster than I expected! My beef burger tasted like just outta griller lollll ### 1/5 — Too many requests *2019-06-21, version 5.14.6* I cannot login my ID. It shows “too many requests” even if I tried to login less than 5times. ### 5/5 — BETTER THAN UBER! *2019-06-17* red to my door don't have to call and wait useless hours for my cold food (uber) walk out to main street directing drivers with stupid uber app where to go just to be dissapointed with my f... ### 5/5 — good app *2019-06-17, version 5.14.6* Good worldwide app to order delivery food. The restaurants on this app are of better quality than just eat and this is why I prefer it. The selection of restaurants is not always great but that is understandable. All in all a good app ### 5/5 — Awesome! *2019-06-05, version 5.14.6* I love using the Baskin-Robbins app, it makes it so easy for payment and keeping point collection 😊 ### 1/5 — Double charged still waiting for refund *2019-01-29, version 5.14.6* App initially worked well. Was double charged in December when visiting and disputed payment! Almost 2 months later and still waiting for a refund. Contacted support on app who then say contact Baskins. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2025-10-31, version 13.0.7* Does not even work, have to use for discounts but doesn’t accept payment method. ### 1/5 — App won’t work *2025-01-13, version 11.3.4* Can’t verify, network error yet sms went through, no barcode to scan for the card unlike other apps. Don’t trust it for my card with these issues. Deleted ### 1/5 — Useless *2024-03-31, version 11.2.0* I love baskin robins, but the app is not worth it doesn’t let me order and then when it decides to won’t let me change to delivery? ### 1/5 — Mobile verification doesn’t work *2023-12-06, version 10.8.0* Texts me a verification code and then says my mobile number is already in use even though it definitely is not. So I can’t order or redeem points. ### 1/5 — Do you want customers? *2023-06-24, version 10.8.0* Would love to actually purchase from this business but the app says they cannot deliver to my postcode, is 4km too far for them to travel? ### 1/5 — Just use Uber *2023-05-27, version 10.6.0* App is useless, attempted to place an order; card was charged and app came up with a network error and didn’t place the order. The 31% discount doesn’t make sense either, it’s not 31% off the total order, or 31% off the delivery fee, just seems to be an arbitrary number. Delivery fee is $7 too, Uber it’s $3 and has the same prices. No idea why you’d use this app. ### 1/5 — Pointless loyalty app *2022-10-31, version 10.2.3* I'd use this app more often but 90% of the time the stores system doesn't work and I have to pay by eftpos, so I can never collect my points. Big waste of time having a loyalty app :( ### 1/5 — PayPal? *2020-12-28, version 8.0.1* I’m not giving my credit card details to an ice cream company. If you did PayPal I would as that adds a layer of security. ### 1/5 — Not loading *2020-01-28, version 5.14.14* The app was downloaded and hasn’t loaded for the last 20 minutes. ### 1/5 — Stores Don’t Want To Use It *2019-09-30, version 5.14.6* 3 different stores in 2 weeks “sorry our server is down you can’t use the app here”. Seems too long to be a coincidence. Pretty sure they just don’t like the money not going via their till ## Most praised reviews (10 highest-rated) ### 5/5 — Thanks *2024-05-22* Great app. Loved the rewards ### 5/5 — Seamless experience and fun to use! *2023-11-05* I love using this app. With all the points and promotions it offers, it feels like i’m getting discounted or free products all the time. Also it was quick and easy to sign up, and the app has a very intuitive UI that’s easy and natural to navigate through. Would absolutely recommend to anyone who likes ice cream! ### 5/5 — Easy to Use *2023-10-19, version 10.8.0* Great Ap - Easy to navigate and get information on products and promos. ### 5/5 — Good app *2023-10-19, version 10.8.0* Impressed with the app. No hassle with ordering and payment. Easy to use. ### 5/5 — Convenient & easy to use! *2023-10-18, version 10.8.0* Convenient & easy to use! Awesome points system too! ### 5/5 — Baskins App *2023-10-18, version 10.8.0* App so vibrant and user friendly and seamless connection in store to crediting on your phone. Latest promotions and features like the store locator make it easy to be a loyal customer! ### 5/5 — Omg *2021-10-20, version 9.6.1* This is the worst place to go for ice cream I hate it they aren’t animal safe. I used to work there and we dont wear gloves and wash our hands it’s gross. Most of the time your Ice cream is off. Don’t go here!!! ### 5/5 — The best customer service possible *2020-05-12, version 5.14.16* Always loving and caring staff at the Morayfield shop, never have once had a bad experience there and will forever be my favourite ice cream store!!! ### 5/5 — I mean, more ice cream the better right? *2020-01-08, version 5.14.6* Just a solid way to enjoy ice cream just a bit more, always got good service from the team at the kelmscott store and now I get more for my dollar, thanking you very much ### 5/5 — Dyan *2019-09-11, version 5.14.6* Great app Easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*